Vista no longer recognizes CD/DVD drive

irony58

New Member
The CD/DVD drive used to work, but now doesn't. I don't know of anything changed since them. No drive is recognized and I can't open the drive once Vista takes over. I can open it while it's booting.

I searched the forums and found something about deleting the upper and lower filters in the registry and followed that. My registry had three "Control Sets", ControlSet001, ControlSet003, and CurrentControlSet. I was able to delete the upper filters in sets 1 and 3, but there was no upper filter in CurrentControlSet. None had lower filters.

That slightly changed the problem. Previously the CD activity LED stayed off, but now it's always on. However, the drive still doesn't open, and nothing is recognized. I went to the device manager and I didn't see any optical drive.

And one other interesting thing - When the laptop wakes up from screensaver, the CD/DVD drive starts spinning and won't stop. Still can't open the drive, and it's still not recognized.

Any ideas on what to do next?
 

My Computer

System One

  • Manufacturer/Model
    Compaq Presario F700 Laptop
    CPU
    AMD Athlon
    Memory
    2G

My Computer

System One

  • Manufacturer/Model
    Aleinware Area-51
    CPU
    core 2 extreme x9000 2.8 Ghz
    Memory
    4 Gig
    Graphics Card(s)
    (2) Nvidia 8800m GTX in Sli
    Sound Card
    Onboard RealTek
    Monitor(s) Displays
    42" JVC LCD HDTV
    Screen Resolution
    1920x1080p 32 bit
    Hard Drives
    (2) seagate 7200rpm in RAID 0
    (1) maxtor external 1 terabyte firewire
    Case
    laptop
    Keyboard
    a really spiffy backlit one that i can change color ;>)
    Mouse
    logitech Anywhere Mouse and built-in touchpad
    Internet Speed
    Cable
Hi irony58 and welcome to the forums.

Is there any way for you to swap your optical drive with a friend? Two laptops from the same brand should work. In case you try that and discover it is something with your Windows Vista, try running the repair utility. If that doesn't help, run TuneUp Utilities to solve the problem by re-building the registry according to the signed drivers for that optical drive.

EDIT: try kword88's solution first... if that doesn't help, try mine which comsumes a lot more of time :P

Cheers,
 

My Computer

System One

  • Manufacturer/Model
    Custom-Built Desktop
    CPU
    Intel Core 2 Quad Q9550 OC to 3.4Ghz
    Motherboard
    EVGA 780i Triple SLi
    Memory
    8GB (4 x 2GB OCZ DDR2-1066 / PC2-8500 / Platinum Series)
    Graphics Card(s)
    MSI nVidia GTX 295 SLi
    Sound Card
    On board
    Monitor(s) Displays
    2 x ViewSonic VA2216w
    Screen Resolution
    1680 x 1050 each
    Hard Drives
    1 x Samsung 750GB / 32MB / 7.200 RPM)
    PSU
    Thermaltake TR2 1000W
    Case
    Thermaltake V9
    Cooling
    Thermaltake Mini Typhoon
    Keyboard
    Logitech G15
    Mouse
    Logitech MX Revolution
    Internet Speed
    1 mb/s
I did try kword88's method, sort of. I found a similar Microsoft page that listed the DIY steps, but not the automated version. Removing the filters didn't change much, and there is no CD/DVD in the Device Manager to remove. But I'll try the automated fix, just in case it does something not lists in the DIY.

I don't know of anyone with a similar laptop, so that's out. But if the automated fix doesn't do it, I can try the TuneUp and other registry fixers.

Thanks.
--Marc
 

My Computer

System One

  • Manufacturer/Model
    Compaq Presario F700 Laptop
    CPU
    AMD Athlon
    Memory
    2G
OK, I tried a couple things that just made it more puzzling. First, the automated fix just said nothing was wrong. Next, I tried booting a Ubuntu disc. That's were things got confusing. I can only pop open the drive before Vista start, so it's kind of a race. The first time, I was late getting the Ubuntu disc in and it went into Vista. But this time, the CD worked perfectly. It was recognized and I could read the files on the disc. So I think the HW is fine.

Then I tried to restart to run Ubuntu, but no go. It no longer boots from CD, which it used to do. So, let's look at the BIOS setting. That is no broken, somehow. I can look at system info and do the safe boot thing. But the F9, which is supposed to get into setup, doesn't work at all. So I can't look at the drive settings to see if I can changed the boot sequence. F10 is supposed to let me change the boot sequence, so it says, but that doesn't work either.

I'm going to look for Compaq laptop help now, but if anyone here has seen something like this, I'd love to hear about it. Or does anyone know if Vista can somehow muck up BIOS settings and operation?

I am really less than impressed with this Compaq/Vista connection.
 

My Computer

System One

  • Manufacturer/Model
    Compaq Presario F700 Laptop
    CPU
    AMD Athlon
    Memory
    2G
Back
Top