backupdisater
New Member
Brink,
I read a few of your post a few months back on Vista back-up and restore function.
I have a restore issue. I am not a techie so please bear with me
System info:
HP pavillion laptp (7/09)
vista x64 (all updates installed as of 2/1)
duo core
exterenal drive
microsoft office enterprise
firefox
internet explorer
1tb external drive
norton interent security
various email spam scrubbers
So above is my hardware and daily software and web interfaces I use.
I do not surf the net, I work from home doing admin support for two companies.
I use outlook & one note to pull down all my task, emails, project plan etc..
Last week I kept getting host process errors that were effecting my sound and pointing devices. I called HP and they uninsalled & reinstalled drivers and finally decided to due a system restore/reset to factory setting using partition (f11)
I copied my documents to my 8g ext flash drive and using backup and restore backed up my entire drive except music files I think to my external and to the D.
HP sent out recovery discs that did a full system wipe out.
Now that I am back up I reinstalled office and various fanancial programs and
restore says backup location unavailable. I can see the data just can't pull it in.
I spend two days with paid microsoft tech support to no avail.
I able to extract the files with photo just fine. The kicker is my outlook/note files is split between 5 zip files and all have the same name
I tried extracting them and aggreagating them back in dos using copy /b as one of the microsoft site suggest but outlook does not recognize it as a outlook file
I have also escalted to HP who was of better help.
I have a media id, global cat file, not sure what else is missing or if it need to be in a specific format.
I am at tears as that some of these files are orginal property of my clients that I created and can be in big kaka as well as all of my billing info.
Can you help or send me to a specialist buddy?
I read a few of your post a few months back on Vista back-up and restore function.
I have a restore issue. I am not a techie so please bear with me
System info:
HP pavillion laptp (7/09)
vista x64 (all updates installed as of 2/1)
duo core
exterenal drive
microsoft office enterprise
firefox
internet explorer
1tb external drive
norton interent security
various email spam scrubbers
So above is my hardware and daily software and web interfaces I use.
I do not surf the net, I work from home doing admin support for two companies.
I use outlook & one note to pull down all my task, emails, project plan etc..
Last week I kept getting host process errors that were effecting my sound and pointing devices. I called HP and they uninsalled & reinstalled drivers and finally decided to due a system restore/reset to factory setting using partition (f11)
I copied my documents to my 8g ext flash drive and using backup and restore backed up my entire drive except music files I think to my external and to the D.
HP sent out recovery discs that did a full system wipe out.
Now that I am back up I reinstalled office and various fanancial programs and
restore says backup location unavailable. I can see the data just can't pull it in.
I spend two days with paid microsoft tech support to no avail.
I able to extract the files with photo just fine. The kicker is my outlook/note files is split between 5 zip files and all have the same name
I tried extracting them and aggreagating them back in dos using copy /b as one of the microsoft site suggest but outlook does not recognize it as a outlook file
I have also escalted to HP who was of better help.
I have a media id, global cat file, not sure what else is missing or if it need to be in a specific format.
I am at tears as that some of these files are orginal property of my clients that I created and can be in big kaka as well as all of my billing info.
Can you help or send me to a specialist buddy?
