JohntheSilver
New Member
Hey all! I'm posting this message for my girlfriend. Back in September, both she and I bought brand new Lenovo laptop computers. They have worked great with little, to no problems, until recently. About a week or so ago I bought high speed internet for my house and I added my girlfriend's computer to the service. For the first few days her computer worked fine at my house, but yesterday something strange happened. Now the computer won't connect at all to the internet. Here is what has happened so far:
Yesterday when my girlfriend tried to log onto the wireless connection, whenever she would open IE the window would take forever to load and then after awhile, the window would say that the Internet Connection Could Not Connect. After clicking on the "diagnose this problem" button, the computer would then tell her that Windows could not fix the problem. The strange thing is that whenever she looks at the Access Connections, the computer says that it is indeed picking up the signal from my router, and she has the correct password, but for whatever reason the computer simple will not connect to the internet. I even tried plugging the ethernet cord directly into her computer and still, nothing from the net will load.
Another odd thing is that her laptop will not shut down automatically. Whenever she clicks on the shut down button, the computer takes a good 7-8 minutes, just logging off her desktop, until finally a blue screen comes on, says something about a bug, then restarts to protect the computer from crashing (so it says). So the only way to shut off her computer now is to hold down the power button until the laptop does shut off, but whenever she turns the computer on again, it says that the computer was shut down improperly.
Anyways, she is at a loss at what to do and so am I. She has McAfee on her computer and I ran the program today, it didn't find anything in the way of viruses on her system and she hasn't dropped it or anything. Her computer was working fine on the internet at my house the other day, but now it won't connect at all, and after we do try to log onto the net and fail, everything else in her computer becomes super slow. Opening programs and closing windows takes forever to do!
She has had something similar to this happen before when she used to go to a local internet cafe and sign on using their wireless. The IE window would open and take forever loading only to never load at all.
Can anyone help? It would be greatly appreciated. Thanks. Again, sorry for the long message.
Yesterday when my girlfriend tried to log onto the wireless connection, whenever she would open IE the window would take forever to load and then after awhile, the window would say that the Internet Connection Could Not Connect. After clicking on the "diagnose this problem" button, the computer would then tell her that Windows could not fix the problem. The strange thing is that whenever she looks at the Access Connections, the computer says that it is indeed picking up the signal from my router, and she has the correct password, but for whatever reason the computer simple will not connect to the internet. I even tried plugging the ethernet cord directly into her computer and still, nothing from the net will load.
Another odd thing is that her laptop will not shut down automatically. Whenever she clicks on the shut down button, the computer takes a good 7-8 minutes, just logging off her desktop, until finally a blue screen comes on, says something about a bug, then restarts to protect the computer from crashing (so it says). So the only way to shut off her computer now is to hold down the power button until the laptop does shut off, but whenever she turns the computer on again, it says that the computer was shut down improperly.
Anyways, she is at a loss at what to do and so am I. She has McAfee on her computer and I ran the program today, it didn't find anything in the way of viruses on her system and she hasn't dropped it or anything. Her computer was working fine on the internet at my house the other day, but now it won't connect at all, and after we do try to log onto the net and fail, everything else in her computer becomes super slow. Opening programs and closing windows takes forever to do!
She has had something similar to this happen before when she used to go to a local internet cafe and sign on using their wireless. The IE window would open and take forever loading only to never load at all.
Can anyone help? It would be greatly appreciated. Thanks. Again, sorry for the long message.
