Help! Vista freezes after a short period of idle!

D

davenyc

New Member
Please help! My Windows Vista Home Premium continuously freezes after a short period of not using it. It can vary from 30 minutes to an hour or two. I do not have screen savers and turning off monitors or hard disks on.

I've checked a couple of the forum threads here, and I noticed someone helped somebody else with a similar problem (http://www.vistax64.com/general-discussion/251632-windows-freezes-idle-time.html). I did all the actions "usasma" suggested in his post, so hopefully I can get some much appreciated assistance.

I'm uploading these files that the user "usasma" said to upload, in hopes that someone can help me fix the issue. Oh and I am using a laptop, so upgrading the hardware would be difficult for me.

Thank you all very much!
 

Attachments

  • msinfo32.zip
    69.3 KB · Views: 19
  • perfmon report.zip
    111 KB · Views: 16

My Computer

System One

I've tried to use the disk check, and virus scanners. I haven't had any luck finding any problems. I tried defragmenting, but the computer freezes before I can finish defragmenting.

Please help!
 

My Computer

System One

I have checked your report. It appears to be a driver problem. Go to device manager and look for any yellow warnings, of driver problems. When found, install the latestest version.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
Hello davenyc,
Very often system freezes are caused by memory failure.
Remove all your ram and insert one stick, try the PC and see what happens, if all goes well try the other stick.
This will eliminate the memory.

Hope this helps, good luck and post your results.
 

My Computer

System One

  • Manufacturer/Model
    Self Build
    CPU
    QX9650 (black box) [email protected]
    Motherboard
    Asus P5Q Premium
    Memory
    8GB-4x2GB Corsair Dominator DDR 2-1066
    Graphics Card(s)
    2 x ASUS EAH 4870 X 2 (Quad)
    Sound Card
    Supreme FX 2
    Monitor(s) Displays
    Fujitsu Siemens 22inch flat screen
    Screen Resolution
    1680x1050
    Hard Drives
    150 Gig WD Raptor
    300 Gig Maxtor
    300 Gig Maxtor, (External)
    PSU
    CoolerMaster 1000
    Case
    CoolerMaster N-Vidia stacker 830
    Cooling
    Noctua NH-U12P x 1x120mm fan, 6x120mm case fans
    Keyboard
    Logitech G15
    Mouse
    Logitech G5
    Internet Speed
    20Mbps
    Other Info
    Audio FX Pro 5+1 gaming head set
Thank so much for everyone's help. I tried checking the device manager, and I didn't find any driver errors that I could update.

stoneys-nutz, I believe that you may be right on the memory failure issue. I tried removing the ram and inserting it one stick at a time. It seems that one of the ram causes the freezing more than the other one. I'm gonna try replacing both the ram on my laptop. I just purchased a new set online. At the same time, I'm doubling the ram in my laptop, so even if it isn't because of the ram, at the the computer will run faster.

Thanks so much! I'll post again once I get the new ram.
 

My Computer

System One

Glad you got it fixed, good luck.
 

My Computer

System One

  • Manufacturer/Model
    Self Build
    CPU
    QX9650 (black box) [email protected]
    Motherboard
    Asus P5Q Premium
    Memory
    8GB-4x2GB Corsair Dominator DDR 2-1066
    Graphics Card(s)
    2 x ASUS EAH 4870 X 2 (Quad)
    Sound Card
    Supreme FX 2
    Monitor(s) Displays
    Fujitsu Siemens 22inch flat screen
    Screen Resolution
    1680x1050
    Hard Drives
    150 Gig WD Raptor
    300 Gig Maxtor
    300 Gig Maxtor, (External)
    PSU
    CoolerMaster 1000
    Case
    CoolerMaster N-Vidia stacker 830
    Cooling
    Noctua NH-U12P x 1x120mm fan, 6x120mm case fans
    Keyboard
    Logitech G15
    Mouse
    Logitech G5
    Internet Speed
    20Mbps
    Other Info
    Audio FX Pro 5+1 gaming head set
richc46 said:
I have checked your report. It appears to be a driver problem. Go to device manager and look for any yellow warnings, of driver problems. When found, install the latestest version.
Click to expand...
***************************************************
I do not have this problem but I am wondering if one has to expand the Devive Manager tree to see the yellow warnings ?
FDLeyda
 

My Computer

System One

  • Manufacturer/Model
    Gateway
    Memory
    2 GB
Hello FDLeyda,
No, if there is an error with a device, the yellow triangle will appear as soon as you open Device Manager.
Hope this helps, good luck.
 

My Computer

System One

  • Manufacturer/Model
    Self Build
    CPU
    QX9650 (black box) [email protected]
    Motherboard
    Asus P5Q Premium
    Memory
    8GB-4x2GB Corsair Dominator DDR 2-1066
    Graphics Card(s)
    2 x ASUS EAH 4870 X 2 (Quad)
    Sound Card
    Supreme FX 2
    Monitor(s) Displays
    Fujitsu Siemens 22inch flat screen
    Screen Resolution
    1680x1050
    Hard Drives
    150 Gig WD Raptor
    300 Gig Maxtor
    300 Gig Maxtor, (External)
    PSU
    CoolerMaster 1000
    Case
    CoolerMaster N-Vidia stacker 830
    Cooling
    Noctua NH-U12P x 1x120mm fan, 6x120mm case fans
    Keyboard
    Logitech G15
    Mouse
    Logitech G5
    Internet Speed
    20Mbps
    Other Info
    Audio FX Pro 5+1 gaming head set
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