Error Message: RAID 0 drive is failing back up immediately...Please help!

leslieanne01

New Member
I have a fairly new computer (May 2009) and recently when I have been logging onto the computer I have been getting a message saying that RAID 0 drive is failing, back up immediately. I then click on the icon that is showing me this message and it goes into the Intel matrix console. Upon further investigation, i have found that it is specifically Hard drive 2, array member (Model: ST3320813AS, Firmware: HP22 that states the status of it as error occurred. I then went into the control panel to back up the computer to my external hard drive. But it won't let me because it says that the external hard drive is not formatted for NTSC. So instead I begin backup up the computer to DVDs. On DVD four, each disc errors, so I quit the backup. Now, I decide at least I can back up my docs, so I get that done successfully to my external hard drive. I then decided to try the full computer backup again, this time it errors on disc 1. I figure the problem is getting worse, so I shut down the computer while I research the problem on my other computer. What should I do next? Is there any way to back up this data any other way? What kinds of things will I lose if I don't get the rest of the computer backed up? How do I fix this problem?

Thanks in advance for all your help!
Leslie
 

My Computer

System One

  • Manufacturer/Model
    Purchased through HP.com Model Pavilion Elite m9600t PC (Computer says Pegatron Corp, Model Truckee)
    CPU
    Intek Cire i7 CPU
    Memory
    8GB DDR3-1066Mhz SDRAM(4DIMMs)
    Graphics Card(s)
    512MB ATIRadeonHD4350
    Sound Card
    Creative Sound Blaster X-Fi Xtreme Audio
    Monitor(s) Displays
    2 LG Flatron W1943TB
    Hard Drives
    640GB RAID 0 (2X320GBSATA HDDs)-perf. plus two external hard drives: 1TB Western Digital, 500MB Maxtor
Hi,

First, could you not just change the format of your external drive (Re-format) to NTSC & then use that to complete a full back-up?

You could use something like Norton Ghost or O&O software both of these run from cd to back-up/ create an image of the drive.

http://uk.norton.com/ghost

http://www.oo-software.com/home/en/products/oodiskimage/index.html

I am not sure if both will bypass the error segments of the drive or if the drive is too damaged already to create an image but it's worth a go before one of them fails completely!

After all once the drive does fail the information in a striped RAID set would be costly to recover (Specialist company).
 
Last edited:

My Computer

System One

  • Manufacturer/Model
    HP-Pavilion m9280.uk-a
    CPU
    2.30 gigahertz AMD Phenom 9600 Quad-Core
    Motherboard
    ASUSTek Computer INC. NARRA3 3.02
    Memory
    3582 Megabytes Usable Installed Memory (4 Gig)
    Graphics Card(s)
    ASUS NVIDIA Geforce GTS450
    Sound Card
    Realtek High Definition 7.1 Audio (HP drivers)
    Monitor(s) Displays
    HP w2408 24.0" (Dual monitor)
    Screen Resolution
    1920 * 1200, 1920 * 1200
    Hard Drives
    3*500 Gigabytes Usable Hard Drive Capacity
    Plus 2x USB (160Gig each) external HDD
    BluRay & DVD Weiters
    HL-DT-ST BD-RE GGW-H20L SCSI CdRom (Bluray RW) Device
    AlViDrv BDDVDROM SCSI CdRom (Blueray) Device
    TSSTcorp CDDVDW TS-H653N SCSI CdRom
    Internet Speed
    40 Meg
Thanks for the suggestions. About the external hard drive that I already have. I can't reformat it because it is full of files that are my most important files. I will check into the norton ghost backup and the other. Then I'll get back to you.

Thanks!
 

My Computer

System One

  • Manufacturer/Model
    Purchased through HP.com Model Pavilion Elite m9600t PC (Computer says Pegatron Corp, Model Truckee)
    CPU
    Intek Cire i7 CPU
    Memory
    8GB DDR3-1066Mhz SDRAM(4DIMMs)
    Graphics Card(s)
    512MB ATIRadeonHD4350
    Sound Card
    Creative Sound Blaster X-Fi Xtreme Audio
    Monitor(s) Displays
    2 LG Flatron W1943TB
    Hard Drives
    640GB RAID 0 (2X320GBSATA HDDs)-perf. plus two external hard drives: 1TB Western Digital, 500MB Maxtor
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