Usb keyboard not working

bah4always

New Member
i have a dell laptop...i was using a usb keyboard and until recently it worked fine...now when i plug it in all the lights stay on and it doesn't do anything else...and the only was to get the lights to turn off is by unplugging it...it's not even showing up under devices when plugged in...what happened to it???
 

My Computer

Welcome
Several things to try
Another keyboard for testing
A system restore from a few days before the problem
http://www.vistax64.com/tutorials/76905-system-restore-how.html
Go to search type device manager and check for any yellow warning markers. Make sure that your drivers are up to date
Try turning the computer off and unplugging for a few minutes

It sounds like time for a new keyboard
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
Hi bah4always,

Welcome to Vista Forums!

Richard pretty much covered everything. The only suggestions I have to add is to try every available USB port on your computer to make sure it isn't a problem with the port. Also, if you have another computer, try using the keyboard on that computer and see if it has the same problem - if so it almost certainly is a defective keyboard.

I hope this helps.

Good luck!
 

My Computer

System One

  • Manufacturer/Model
    Dell Inc. MP061 Inspiron E1705
    CPU
    2.00 gigahertz Intel Core 2 Duo 64 kilobyte primary memory
    Motherboard
    Board: Dell Inc. 0YD479 Bus Clock: 166 megahertz
    Memory
    2046 Megabytes Usable Installed Memory
    Graphics Card(s)
    ATI Mobility Radeon X1400 (Microsoft Corporation - WDDM) [Di
    Sound Card
    SigmaTel High Definition Audio CODEC
    Monitor(s) Displays
    Generic PnP Monitor (17.2"vis)
    Screen Resolution
    1920 x 1200 pixels
    Hard Drives
    Hitachi HTS541616J9SA00 [Hard drive] (160.04 GB) -- drive 0, s/n SB2411SJGLLRMB, rev SB4OC74P, SMART Status: Healthy
    Case
    Chassis Serial Number: 5YK95C1
    Keyboard
    Standard PS/2 Keyboard
    Mouse
    Logitech HID-compliant Cordless Mouse
    Internet Speed
    1958 Kbps download ; 754.8 Kbps upload
    Other Info
    Optiarc DVD+-RW AD-5540A ATA Device [CD-ROM drive]

    Dell AIO Printer A940

    Conexant HDA D110 MDC V.92 Modem

    6TO4 Adapter
    Broadcom 440x 10/100 Integrated Controller
    Broadcom 802.11n Network Adapter
    Microsoft ISATAP Adapter
    Teredo Tunneling Pseudo-Interface

    Router Linksys / WRT54G -01
Back
Top