System hangs/stops/crashes also refuses to shutdown

BlueDancer

Member
If you remember me, you’ll remember that I was new to Vista. Having got quite used to it now, I’m having a problem. I have looked around the forum but find that I have to ask a few questions here.

Problem: System hangs/stops/crashes (*lack of virtual memory?) and it’s also taking ages to shutdown or fails to shutdown all together forcing me to turn it off.

Don’t know if it’s relevant but I have been looking at virtual memory and it recommends more than I have. Wondering if it’s safe to change this?

Comp is a Dell Slim Studio
System is Vista Home Premium
Can’t remember what other info you might need.


*
min allowed 16mb
Recommended 4554mb
currently allocated 3336
 

My Computer

System One

  • Manufacturer/Model
    Dell Studio Slim 540s
    CPU
    unknown
    Motherboard
    unknown
    Memory
    unknown
    Graphics Card(s)
    unknown
    Sound Card
    unknown
    Monitor(s) Displays
    unknown
Lets first test your memory and make sure that is not the problem. After an antiviurs scan and a scan with malwarebytes (see end of post).
Download memtest86 and test RAM
www.sevenforums.com/tutorials/105647-ram-test-memtest86.html
Run for 8 passes
If passes try a good stick in each slot for 3 passes
If fails do the same for 8 passes.

In addition,
Here are some of the common causes and solutions for freezing
Here are my solutions to freezing, and an excellent article, which I hope is of some help
Go to search type device manager and look for any yellow warning markers
Download and run malwarebytes, a full scan after you update
Run antivirus scan
Check memory with memtest86
Make sure that you are not over heating.
Try in safe mode; report back if it works properly.
Try a clean boot
Make sure PSU is working properly
If overclocking, restore to original
Test hard drive at company website.
Test in safe mode, does it still happen?
Try with clean boot..
http://support.microsoft.com/kb/929135

http://www.geekstogo.com/forum/topic...ing-memtest86/
http://support.microsoft.com/kb/929135
http://malwarebytes.org/
http://www.almico.com/speedfan.php

http://ezinearticles.com/?Troublesho...blems&id=39981

Make the antivius scan and a scan with malwarebytes your first priority.
http://www.malwarebytes.org/
Be sure to update both first and run a full scan.

Download and run Speccy, so that you can fill out your system specs.
http://www.piriform.com/speccy
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
richc46,

Thank you.

I’ve bookmarked info.
Now to go and get my head around it.

Thanks again.

I’ll let you know how I get on.
 

My Computer

System One

  • Manufacturer/Model
    Dell Studio Slim 540s
    CPU
    unknown
    Motherboard
    unknown
    Memory
    unknown
    Graphics Card(s)
    unknown
    Sound Card
    unknown
    Monitor(s) Displays
    unknown
Just take your time.
Understand each step and you should be ok.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
All sorted. I can't believe it. Shut down and restart perfect.
learned something new about comp maintenance.
Thank you.
 

My Computer

System One

  • Manufacturer/Model
    Dell Studio Slim 540s
    CPU
    unknown
    Motherboard
    unknown
    Memory
    unknown
    Graphics Card(s)
    unknown
    Sound Card
    unknown
    Monitor(s) Displays
    unknown
Now about this virtual memory thing.
Should I leave it as is?
A bit nervous about messing things up again.
min allowed 16mb
Recommended 4554mb
currently allocated 3336

Still to do the comp specs thing.
Like I said, a bit nervious of doing anything new
in case I mess up comp again.
 

My Computer

System One

  • Manufacturer/Model
    Dell Studio Slim 540s
    CPU
    unknown
    Motherboard
    unknown
    Memory
    unknown
    Graphics Card(s)
    unknown
    Sound Card
    unknown
    Monitor(s) Displays
    unknown
If your up and running, and happy with how the computer is working, leave it alone for now. Lets see what happens.
We can always go back and solve what seems like a small problem.
Come back, for more help, when you feel more comfortable or your problems get worse.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
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