Keyboard not working

yoshi89

Member
I recently just got done getting rid of a virus on my computer, or at least my anti-virus is no longer picking it up, although my computer is still sharing files without my permission, but when I rebooted my computer my keyboard had stopped working. I have not spilled anything on it and when I plug in a usb keyboard that works fine.

Is it possible that there is an issue in the registry? Is it possible that a virus could delete entries for my keyboard?
It just seems like to much of a coincidence that the keyboard would stop working when my computer is having problems.

Any help would be appreciated. Thank you.
 

My Computer

System One

  • Manufacturer/Model
    Toshiba L305D-S5900
I will refer this to one of our malware specialists, to ensure that you get the best help available.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
If you're a victim of a Bot, they can do whatever they want to your computer.

  • Download random's system information RSIT
    http://images.malwareremoval.com/random/RSIT.exe
  • It is important that is saved to your desktop.
  • Double click on RSIT.exe to run RSIT.
  • Click Continue at the disclaimer screen.
  • Once it has finished, two logs will open. Please post the contents of both log.txt (<<will be maximized) and info.txt (<<will be minimized in the task tray)
 

My Computer

System One

  • Manufacturer/Model
    Bruce ... somewhere in his 40's
    CPU
    Intel(R) Core(TM)2 Quad CPU
    Motherboard
    INTEL/D975XBX2
    Memory
    4 GB
    Graphics Card(s)
    ATI Radeon HD 2600 Pro
    Monitor(s) Displays
    Samsung SyncMaster 914v
    Screen Resolution
    1280 x 1024
    Hard Drives
    2/500GB each ... ST3500630AS ATA Device.
    One is not connected
    PSU
    Rocketfish 700 W
    Case
    G.Skill Gigabyte Chassis
    Keyboard
    Standard PS/2 Keyboard
    Mouse
    Microsoft PS/2 Mouse
    Internet Speed
    DSL
    Other Info
    ATI HDMI Audio
i think this is what you asked for..

nifty app
 

Attachments

  • info.txt
    28.3 KB · Views: 138
  • log.txt
    50.8 KB · Views: 52

My Computer

System One

  • Manufacturer/Model
    Toshiba L305D-S5900
At the moment this is my checklist

1: Device Manager- This device is woking properly.

2: I have completely restored my pc to manacturer settings.

3: I have ran multiple anti-virus applications to find the issue with no results.

4: I have refrained from breaking my laptop into pieces. :)

I ran the RSIT.exe

I believe the most troublesome issue about this is about half of my keys still work...i thought i should mention that as well.
 

My Computer

System One

  • Manufacturer/Model
    Toshiba L305D-S5900
Did you restore your computer to manufacturer settings before running RSIT, or after?

Do you still have Gamevance? I want you to see this information Trojan-GameThief.Win32.OnLineGames.vecr - Securelist
This is a password stealer ....

I noticed this in your log:
Computer Name: Yoshi-PC
Event Code: 4634
Message: An account was logged off.
Subject:
Security ID: S-1-5-7
Account Name: ANONYMOUS LOGON
Account Domain: NT AUTHORITY
Logon ID: 0x329ff
Logon Type: 3
 

My Computer

System One

  • Manufacturer/Model
    Bruce ... somewhere in his 40's
    CPU
    Intel(R) Core(TM)2 Quad CPU
    Motherboard
    INTEL/D975XBX2
    Memory
    4 GB
    Graphics Card(s)
    ATI Radeon HD 2600 Pro
    Monitor(s) Displays
    Samsung SyncMaster 914v
    Screen Resolution
    1280 x 1024
    Hard Drives
    2/500GB each ... ST3500630AS ATA Device.
    One is not connected
    PSU
    Rocketfish 700 W
    Case
    G.Skill Gigabyte Chassis
    Keyboard
    Standard PS/2 Keyboard
    Mouse
    Microsoft PS/2 Mouse
    Internet Speed
    DSL
    Other Info
    ATI HDMI Audio
I need to study up on this a bit more ... the ANONYMOUS LOGON
could be legit on your network :confused:
 

My Computer

System One

  • Manufacturer/Model
    Bruce ... somewhere in his 40's
    CPU
    Intel(R) Core(TM)2 Quad CPU
    Motherboard
    INTEL/D975XBX2
    Memory
    4 GB
    Graphics Card(s)
    ATI Radeon HD 2600 Pro
    Monitor(s) Displays
    Samsung SyncMaster 914v
    Screen Resolution
    1280 x 1024
    Hard Drives
    2/500GB each ... ST3500630AS ATA Device.
    One is not connected
    PSU
    Rocketfish 700 W
    Case
    G.Skill Gigabyte Chassis
    Keyboard
    Standard PS/2 Keyboard
    Mouse
    Microsoft PS/2 Mouse
    Internet Speed
    DSL
    Other Info
    ATI HDMI Audio
You could also try this

1. Left Click "Start"
2. Left Click "Control Panel"
3. Left Click "Ease of Access"
4. Left Click "Ease of Access Center"
5. Scroll to the bottom of the window
6. Left Click "Make the keyboard easier to use"
7. Un-Check "Filter Keys"
8. Left Click "OK"
 

My Computer

System One

  • Manufacturer/Model
    Bruce ... somewhere in his 40's
    CPU
    Intel(R) Core(TM)2 Quad CPU
    Motherboard
    INTEL/D975XBX2
    Memory
    4 GB
    Graphics Card(s)
    ATI Radeon HD 2600 Pro
    Monitor(s) Displays
    Samsung SyncMaster 914v
    Screen Resolution
    1280 x 1024
    Hard Drives
    2/500GB each ... ST3500630AS ATA Device.
    One is not connected
    PSU
    Rocketfish 700 W
    Case
    G.Skill Gigabyte Chassis
    Keyboard
    Standard PS/2 Keyboard
    Mouse
    Microsoft PS/2 Mouse
    Internet Speed
    DSL
    Other Info
    ATI HDMI Audio
i ran it before i did the system restore

i read the info and its pretty intimidating

Computer Name: Yoshi-PC
Event Code: 4634
Message: An account was logged off.
Subject:
Security ID: S-1-5-7
Account Name: ANONYMOUS LOGON
Account Domain: NT AUTHORITY
Logon ID: 0x329ff
Logon Type: 3

can you possibly break down what security ID means?


i am lost on what this means,does it give someone a chance to look through my files and steal my account info from sites like ebay?



and i will look through my files and make sure everything from gamevance is gone
 

My Computer

System One

  • Manufacturer/Model
    Toshiba L305D-S5900
Security ID explained
Well-known security identifiers in Windows operating systems

Let's see if Eset sees anything.

  1. Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  2. Click the
    esetOnline.png
    button.
  3. For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    1. Click on
      esetSmartInstall.png
      to download the ESET Smart Installer. Save it to your desktop.
    2. Double click on the
      esetSmartInstallDesktopIcon.png
      icon on your desktop.
  4. Check
    esetAcceptTerms.png
  5. Click the
    esetStart.png
    button.
  6. Accept any security warnings from your browser.
  7. Check
    esetScanArchives.png
  8. Push the Start button.
  9. ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  10. When the scan completes, push
    esetListThreats.png
  11. Push
    esetExport.png
    , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  12. Push the
    esetBack.png
    button.
  13. Push
    esetFinish.png
 

My Computer

System One

  • Manufacturer/Model
    Bruce ... somewhere in his 40's
    CPU
    Intel(R) Core(TM)2 Quad CPU
    Motherboard
    INTEL/D975XBX2
    Memory
    4 GB
    Graphics Card(s)
    ATI Radeon HD 2600 Pro
    Monitor(s) Displays
    Samsung SyncMaster 914v
    Screen Resolution
    1280 x 1024
    Hard Drives
    2/500GB each ... ST3500630AS ATA Device.
    One is not connected
    PSU
    Rocketfish 700 W
    Case
    G.Skill Gigabyte Chassis
    Keyboard
    Standard PS/2 Keyboard
    Mouse
    Microsoft PS/2 Mouse
    Internet Speed
    DSL
    Other Info
    ATI HDMI Audio
im sorry,when the test was running it found 3 and i closed it by accident

any way to salvage the log/
 

My Computer

System One

  • Manufacturer/Model
    Toshiba L305D-S5900
The path to the log file is "C:\Program Files\ESET\EsetOnlineScanner\log.txt".
 

My Computer

System One

  • Manufacturer/Model
    Bruce ... somewhere in his 40's
    CPU
    Intel(R) Core(TM)2 Quad CPU
    Motherboard
    INTEL/D975XBX2
    Memory
    4 GB
    Graphics Card(s)
    ATI Radeon HD 2600 Pro
    Monitor(s) Displays
    Samsung SyncMaster 914v
    Screen Resolution
    1280 x 1024
    Hard Drives
    2/500GB each ... ST3500630AS ATA Device.
    One is not connected
    PSU
    Rocketfish 700 W
    Case
    G.Skill Gigabyte Chassis
    Keyboard
    Standard PS/2 Keyboard
    Mouse
    Microsoft PS/2 Mouse
    Internet Speed
    DSL
    Other Info
    ATI HDMI Audio
Run Eset again and see if it will produce a .txt log this time.
 

My Computer

System One

  • Manufacturer/Model
    Bruce ... somewhere in his 40's
    CPU
    Intel(R) Core(TM)2 Quad CPU
    Motherboard
    INTEL/D975XBX2
    Memory
    4 GB
    Graphics Card(s)
    ATI Radeon HD 2600 Pro
    Monitor(s) Displays
    Samsung SyncMaster 914v
    Screen Resolution
    1280 x 1024
    Hard Drives
    2/500GB each ... ST3500630AS ATA Device.
    One is not connected
    PSU
    Rocketfish 700 W
    Case
    G.Skill Gigabyte Chassis
    Keyboard
    Standard PS/2 Keyboard
    Mouse
    Microsoft PS/2 Mouse
    Internet Speed
    DSL
    Other Info
    ATI HDMI Audio
Sorry for the delay .... I've got a ton of work to do and can't get back to people in a timely manner :(

yoshi89, if you're still with me,
Download Combofix from any of the links below, and save it to your desktop.<--Important
Link 1
Link 2
Link 3

Click on this link Here to see a list of programs that should be disabled.
The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
If your anti-virus or firewall complains, please allow this script to run as it is not malicious.
Next: Disconnect from the internet. If you are on Cable or DSL, unplug your computer from the modem.
Next: Please disable all onboard security programs (all running with back ground protection) as it may hinder the scanner from working.
This includes Antivirus, Firewall, and any Spyware scanners that run in the background.
  • Double click combofix.exe and follow the prompts.
  • When finished, it will produce a log for you. Post that log and a HiJackthis log in your next reply
Note: Do not mouseclick combofix's window while its running. That may cause it to stall
Please be patient while the scan runs, at times it may appear to stall.
When finished and after reboot (in case it asks to reboot), it should open a log, combofix.txt.
Post this log in your next reply.
After rebooting ensure your Security applications have been re-enabled.

In your next reply post:
ComboFix.txt
***A guide and tutorial on "How to use Combofix" can be found here:
A guide and tutorial on using ComboFix
 

My Computer

System One

  • Manufacturer/Model
    Bruce ... somewhere in his 40's
    CPU
    Intel(R) Core(TM)2 Quad CPU
    Motherboard
    INTEL/D975XBX2
    Memory
    4 GB
    Graphics Card(s)
    ATI Radeon HD 2600 Pro
    Monitor(s) Displays
    Samsung SyncMaster 914v
    Screen Resolution
    1280 x 1024
    Hard Drives
    2/500GB each ... ST3500630AS ATA Device.
    One is not connected
    PSU
    Rocketfish 700 W
    Case
    G.Skill Gigabyte Chassis
    Keyboard
    Standard PS/2 Keyboard
    Mouse
    Microsoft PS/2 Mouse
    Internet Speed
    DSL
    Other Info
    ATI HDMI Audio
is hijack this the RSIT.exe?
i have generated the log from combofix

your help is highly appreciated


im running late for a family dinner,i will have it posted when im back

thank you much
 

My Computer

System One

  • Manufacturer/Model
    Toshiba L305D-S5900
heres my log
i seen something that mentioned the micro app
 

Attachments

  • ComboFix log1.txt
    27.8 KB · Views: 22
  • hijackthis.log
    8.7 KB · Views: 15
Last edited:

My Computer

System One

  • Manufacturer/Model
    Toshiba L305D-S5900
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