Keep on Having to Reinstall My Network Card After Reboot Because It Won't Work

I

ikeism

Member
I've had this problem for almost a year. Whenever I turn off and/or reboot my computer, when windows starts back up, my network card initially connects to my wireless network as it's supposed to do, but then after a few minutes, it disconnects from the internet (you can see the red "x" indicator on the network icon that it's disconnected), and when I put my mouse over the network icon, it says, "No wireless networks available" or something like that so that it can't even SEE any networks around. The ONLY way I can get my network card back online is to go to "Device Manager" and uninstall my network card and restart my computer over again where now when windows starts back up it recognizes my network card as a new device and installs the network card driver. Then I have to reconfigure my wireless network all over again to connect back onto the internet.

This has been the only way. When I uninstall my network card and logoff instead of restarting my computer, Windows will install the device driver but I STILL get the message when I click on the network icon of "No wireless networks available." I have to RESTART my computer to get the network card to see the wireless networks.

I remember this started happen when my roommate was using my computer and plugged in a webcam to skype with someone. He had called me to say I had no internet connection. That was when this problem started happening.

How do I fix this?

Thanks for your help!
 

My Computer

System One

Welcome
The way you are fixing the computer is that you uninstall the old card and the same card is reinstalled by device manager. Go to the website of your network card and get the most up to date driver. I had a similar problem and this suggestion worked for me.
If the problem started recently, go back a week prior with system restore. That will be another solution if the first does not work.
http://www.vistax64.com/tutorials/76905-system-restore-how.html
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
richc46 said:
Welcome
The way you are fixing the computer is that you uninstall the old card and the same card is reinstalled by device manager. Go to the website of your network card and get the most up to date driver. I had a similar problem and this suggestion worked for me.
If the problem started recently, go back a week prior with system restore. That will be another solution if the first does not work.
http://www.vistax64.com/tutorials/76905-system-restore-how.html
Click to expand...

Thanks, but I actually did update my card driver and I STILL have the same problem.
 

My Computer

System One

OK, Try the System Restore. Based upon what you told me that should work.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
You will not lose any of your stuff. You may lose updates etc, which can be replaced. If you prefer not to go this way let me know and I will try to come up with another solution.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
richc46 said:
You will not lose any of your stuff. You may lose updates etc, which can be replaced. If you prefer not to go this way let me know and I will try to come up with another solution.
Click to expand...

I'm a bit apprehensive about doing something like that, is there another way?

BTW, thanks for your help, I appreciate it!
 

My Computer

System One

Bottom right, near the clock. Right click on the network icon.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
If the above does not work, we have to assume that your friend did soemthing that he should not have done.
Upadate your antivirus and run a full scan
Download and run a full scan with Malwarebytes.
http://www.malwarebytes.org/
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
Yea, I had problems with it ever since he plugged in his web camera to talk to someone on skype.
Either way, okay, I right click on my network icon, what next?
 

My Computer

System One

Click on troubleshoot.
and if that does not work, look at my last post. Its just a hunch.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
richc46 said:
Click on troubleshoot.
and if that does not work, look at my last post. Its just a hunch.
Click to expand...

You mean select the "Diagnose and Repair" selection on the menu? I clicked on it and itt says, "Windows cannot resolve the problem. Please contact your administrator." I guess for now, nothing is wrong since I'm connect to the internet. It's when I reboot my computer WITHOUT first uninstalling the network card driver that the problems arise.

I'll download the software you suggested and let you know what happens.

Thanks!
 

My Computer

System One

Yes, Im on Seven and it says diagnose. You clicked on the right item.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
Okay, I downloaded the Malawarebytes program and did a quick scan and these were the four malicious software programs found on my computer:

1) hkcu\software\microsoft\windows/current/version/internet settings proxyserver
2) Codec-C.exe
3) mplayer_1193.exe
4) movie_player_1280.exe

Numbers 1 and 2 were checked the last two, 3 and 4, weren't checked.
 

My Computer

System One

Do the full scan. Update Malwarebytes before the scan.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
BTW, do I go ahead and remove the for of them, or just #1, which I looked up and found was actually malicious?
 
Last edited:

My Computer

System One

Remove the ones that you are sure of. Allow Malwarebytes to put the others in quarrantine.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
Okay, I've done a full diagnostic with Malabytes (took like 12 hours) and everything came up clean. Later on today, my computer crashed and I had to reboot and I noticed the same thing, that when windows starts, I'm able to connect to the internet but then somehow it disconnects. Here's the thing however, I noticed that it happens after my AIM starts up. So I'm thinking maybe there's some sort of conflict??? I went to msconfig and disabled AIM so next time when I reboot, it doesn't start when windows starts up. We'll see what happens.

Something else that interestingly happened is that an indicator popped up on the Windows toolbar on the bottom of the screen saying, "Check for solutions for these problems." So I clicked on it and a window popped up with one of the problems listed saying, "Could not load driver software" for my network card, the date being sometime last year.

When I clicked for a description of the problem, it read:

Description
Windows was able to successfully install device driver software, but the driver software encountered a problem when it tried to run. The problem code is 31.

I don't know what this necessarily means, but maybe it has something to do with the problems I'm having with my network card?
 

My Computer

System One

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