missing dll, side by side configuration is incorrect


  1.    11 Jul 2012 #1
    Join Date : Jul 2012
    Posts : 6
    Vista Home Premium, 64 bit
    Local Time: 20:07

    missing dll, side by side configuration is incorrect


    Hi,

    When I try to run my DivX plus player I get the following error message:

    "Missing divxmain DLL:

    C:\Program Files (x86)\DivX\DivX Plus Player\DivX Plus Player.dll

    The application has failed to start because its side-by-side configuration is incorrect. Please see the application event log for more details."

    I have searched through other posts to try to find a solution to this but they all seem very specific to each problem and I don't want to do anything crazy that will mess things up even worse.

    Any help would be greatly appreciated.

    Thanks,

    adam
      My System SpecsSystem Spec

  2.    11 Jul 2012 #2
    Join Date : Mar 2010
    England
    Posts : 3,642
    Windows 8.1 Pro x64
    Local Time: 01:07
    uk uk england

     

    Re: missing dll, side by side configuration is incorrect


    Hello Adam and welcome to the forums

    Side by side (also known as SxS) errors are extremely difficult to fix as it's very hard to trace the root of the problem. A good friend of mine has a wonderful post on SxS errors, so follow his instructions:

    side by side configuration

    Then post back here with the results

    Tom
      My System SpecsSystem Spec

  3.    12 Jul 2012 #3
    Join Date : Jul 2012
    Posts : 6
    Vista Home Premium, 64 bit
    Local Time: 20:07


      Thread Starter

    Re: missing dll, side by side configuration is incorrect


    Thanks. Will follow those instructions and post result as soon as I can.

    Thanks,
      My System SpecsSystem Spec

  4.    12 Jul 2012 #4
    Join Date : Jul 2012
    Posts : 6
    Vista Home Premium, 64 bit
    Local Time: 20:07


      Thread Starter

    Re: missing dll, side by side configuration is incorrect


    When I tried to install the first of the .Net Framework files I got the following message:

    "the upgrade patch cannot be installed by the Windows Installer service because the program to be upgraded may be missing or the upgrade patch may update a different version of the program. Verify that the program to be upgraded exists on your computer and that you have the correct upgrade patch."

    Please advise.

    Thanks,

    Adam
      My System SpecsSystem Spec

  5.    12 Jul 2012 #5
    Join Date : Mar 2010
    England
    Posts : 3,642
    Windows 8.1 Pro x64
    Local Time: 01:07
    uk uk england

     

    Re: missing dll, side by side configuration is incorrect


    Hi Adam,

    I'm really sorry, but I made a mistake. I hadn't seen that you have 64 bit Windows and those links are for x86 (32 bit). Did you manage to install any of them? If so, I would like you to do a system restore to before you installed them.

    Here are the x64 links:

    VC++ Redistributables - Download in the same order as before: 2005; 2005 SP1; 2008; 2008 SP1, 2010, 2010 SP1

    Download: Visual C++ 2005 Redistributable Package (x64) - Microsoft Download Center - Download Details
    Download: Visual C++ 2005 SP1 Redistributable Package (x64) - Microsoft Download Center - Download Details
    Download: Visual C++ 2008 Redistributable Package (x64) - Microsoft Download Center - Download Details
    Download: Visual C++ 2008 SP1 Redistributable Package (x64) - Microsoft Download Center - Download Details
    Download: Microsoft Visual C++ 2010 Redistributable Package (x64) - Microsoft Download Center - Download Details
    Download: Microsoft Visual C++ 2010 SP1 Redistributable Package (x64) - Microsoft Download Center - Download Details

    .NET Framework in the same order: 1.0 SP3; 1.1 SP1; 2.0 SP1; 3.0 SP1; 3.5 SP1, 4.0, Windows Installer 4.5

    Download: .NET Framework 1.0 Service Pack 3 - Microsoft Download Center - Download Details
    Download: .NET Framework 1.1 Service Pack 1 - Microsoft Download Center - Download Details
    Download: .NET 2.0 SP1 (x64) - Microsoft Download Center - Download Details
    Download: .NET Framework 3.0 SP1 - Microsoft Download Center - Download Details
    Download: .NET Framework 3.5 Service pack 1 - Microsoft Download Center - Download Details
    Download: Microsoft .NET Framework 4 Client Profile (Standalone Installer) - Microsoft Download Center - Download Details
    Download: Windows Installer 4.5 - Microsoft Download Center - Download Details

    Sorry for the confusion! Those are the correct links

    Tom
      My System SpecsSystem Spec

  6.    13 Jul 2012 #6
    Join Date : Jul 2012
    Posts : 6
    Vista Home Premium, 64 bit
    Local Time: 20:07


      Thread Starter

    Re: missing dll, side by side configuration is incorrect


    I installed the visual C++ files but non of the .Net files.

    Can I just start installing the new ones, or do I need to do a system restore before hand. If I do, please let me know what I need to do as I don't really know what a system restore entails. For example do I need to back up all my files before I do that.

    Thanks,

    Adam
      My System SpecsSystem Spec

  7.    13 Jul 2012 #7
    Join Date : Mar 2010
    England
    Posts : 3,642
    Windows 8.1 Pro x64
    Local Time: 01:07
    uk uk england

     

    Re: missing dll, side by side configuration is incorrect


    Quote Originally Posted by amain9000 View Post
    I installed the visual C++ files but non of the .Net files.

    Can I just start installing the new ones, or do I need to do a system restore before hand. If I do, please let me know what I need to do as I don't really know what a system restore entails. For example do I need to back up all my files before I do that.

    Thanks,

    Adam
    Hi Adam,

    I think it would be best to remove the wrong ones before we install the correct ones. The best way to go about removing these would be a system restore. We have a tutorial on how to do a system restore:

    System Restore - How to

    Use option 1.

    Choose a restore point that was made before we installed those VC++ redistributables If you're unsure about anything, just give me a shout.

    A system restore shouldn't touch your files. It will, however, remove any programs that you've recently (after the restore point was made) installed. If your files are very precious to you, I would back them up just in case. It can't hurt Basically, a system restore reverts your system to what it was like at a previous time BUT it doesn't touch any user files.

    Tom
      My System SpecsSystem Spec

  8.    22 Jul 2012 #8
    Join Date : Jul 2012
    Posts : 6
    Vista Home Premium, 64 bit
    Local Time: 20:07


      Thread Starter

    Re: missing dll, side by side configuration is incorrect


    I get an "3Unknown error" when I try to install the 2008 package.

    Thoughts?

    Thanks,
      My System SpecsSystem Spec

  9.    23 Jul 2012 #9
    Join Date : Dec 2011
    Posts : 2,203
    vista home premium
    Local Time: 20:07


     

    Re: missing dll, side by side configuration is incorrect


    You might not need the 2008 redistributable. You would need to ask someone about your DivX player, possibly at their forum.

    Are you installing SP1 of the 2008 redistributable?
      My System SpecsSystem Spec

  10.    24 Jul 2012 #10
    Join Date : Jul 2012
    Posts : 6
    Vista Home Premium, 64 bit
    Local Time: 20:07


      Thread Starter

    Re: missing dll, side by side configuration is incorrect


    Its the regular 2008 not the SP1 that is giving me the problems.
      My System SpecsSystem Spec

Page 1 of 2 12 LastLast
missing dll, side by side configuration is incorrect

Similar Threads
Thread Forum
Help! Cant Open Google Chrome. Side by Side Configuration Is Incorrect.
I just came home from work and there was a power failiure while I was working. I turned my computer back on and went to open Google Chrome, but this...
Browsers & Mail
Zune Side-By-Side Configuration is Incorrect
When starting zun 64 bit i get the side-by-side config incorrect error. I tried this thread...
Software
'Side-by-side configuration is incorrect' message.
Hello, I've searched so many times on the internet about this I've lost count. I have been on every website possible and I still can't find a...
General Discussion
Outlook showing incorrect side-side configuration
Hi "My Outlook 2007 has just developed a strange error, as follows... C:\Program Files\Microsoft Office\Office12\OUTLOOK.EXE The...
Browsers & Mail
side-by-side configuration is incorrect vista 64bit for all programs!
So I was just minding my own business, recording guitar like I usually do on Toshiba Satellite U405 laptop when it restarted. When it came up all i...
Vista performance & maintenance
Side by Side Configuration is Incorrect...For every program!
Hello, I've been site hopping various Vista forums looking for a solution to my issue, and... I'm hoping you guys would know a thing or two here...
Vista performance & maintenance
Application failed to start - side-by-side configuration incorrect
I'm having trouble some programs on my Vista machine. They used to work - not sure what has happened as I don't recall a crash or anything... 1....
Vista General

Our Sites
  • Ten Forums
  • Eight Forums
  • Seven Forums
  • Help Me Bake
  • Site Links
  • Contact Us
  • Privacy and Cookies
  • About Us
    Windows Vista Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

    Designer Media Ltd
    All times are GMT -5. The time now is 19:07.
    .