Hello all,
I am experiencing an issue with an old HP 530 laptop. I have owned it for many years but I have not used it frequently for the past 2 years or so until now. It was working fine (albeit slow) until I booted it the other day after a Windows Update. It may be worth mentioning too that the laptop's battery has become very weak with age. If the laptop's charger is removed or it is unplugged, it turns off immediately.
Every time I boot, it goes to a black screen where I assume it is installing updates, but it gets stuck and flickers and shows the error code: "!! 0xc0000034 !!".
F11, which is I understand the recovery on-boot shortcut for HP systems, does not work. It simply goes to the Windows Error screen. Safe Mode, Last Known Config and Start Windows Normally do not work. It goes onto the aforementioned error screen.
I have tried a Windows Vista recovery disc. The disc loads, but I have had no luck with the options available on it.
Startup Repair:
- It scans, and then says to reboot to see if it successful. It is not.
System Restore:
- There is only one restore point, which is very recent (most likely the Windows Update that caused this). I tried it and received the error message "System Restore did not complete successfully".
Command Prompt:
- I have tried "bootrec.exe /fixmbr" and "bootrec.exe /fixboot". Both state "The operation has completed successfully." but there is no difference.
- I have tried "sfc /scannow" and "sfc /verifyonly", and for both received "Windows Resource Protection could not perform the requested operation".
- I then tried "chkdsk /f C:" (chkdsk on the C drive). The scan found 0KB in bad sectors, and ended with the message "Failed to transfer logged messages to the event log with status 50". (Again, I can provide a screenshot if further details are required).
- In the F10 boot menu, I ran a HDD Self Test and a Memory Check, and it passed both with no issues.
Windows Memory Diagnostic Tool:
- I ran this, and it said it found no problems. There was no difference after reboot.
Installing Vista:
- I do not have a valid product key, so I skipped inputting it. It then gave me an error message: "Windows cannot open the required file D:\Sources\Install.wim".
Other:
- I also used a Seatools disc to run a long scan. It passed both the short and long tests, so there is no issue with the hard drive or other components as far as I can tell. (I have a screenshot of this too).
I am out of ideas and would greatly appreciate any assistance. Please don't hesitate to ask me for further details, and I also have some photos that I can provide if needed. I will update this if I try anything else or find anything new.
This is the second time in a matter of weeks I have encountered a failure after a Windows Update. Does anyone know if there is currently an issue with these updates on Vista machines? I also updated my Windows 7 laptop but this was unaffected.
Thanks in advance!
I am experiencing an issue with an old HP 530 laptop. I have owned it for many years but I have not used it frequently for the past 2 years or so until now. It was working fine (albeit slow) until I booted it the other day after a Windows Update. It may be worth mentioning too that the laptop's battery has become very weak with age. If the laptop's charger is removed or it is unplugged, it turns off immediately.
Every time I boot, it goes to a black screen where I assume it is installing updates, but it gets stuck and flickers and shows the error code: "!! 0xc0000034 !!".
F11, which is I understand the recovery on-boot shortcut for HP systems, does not work. It simply goes to the Windows Error screen. Safe Mode, Last Known Config and Start Windows Normally do not work. It goes onto the aforementioned error screen.
I have tried a Windows Vista recovery disc. The disc loads, but I have had no luck with the options available on it.
Startup Repair:
- It scans, and then says to reboot to see if it successful. It is not.
System Restore:
- There is only one restore point, which is very recent (most likely the Windows Update that caused this). I tried it and received the error message "System Restore did not complete successfully".
Command Prompt:
- I have tried "bootrec.exe /fixmbr" and "bootrec.exe /fixboot". Both state "The operation has completed successfully." but there is no difference.
- I have tried "sfc /scannow" and "sfc /verifyonly", and for both received "Windows Resource Protection could not perform the requested operation".
- I then tried "chkdsk /f C:" (chkdsk on the C drive). The scan found 0KB in bad sectors, and ended with the message "Failed to transfer logged messages to the event log with status 50". (Again, I can provide a screenshot if further details are required).
- In the F10 boot menu, I ran a HDD Self Test and a Memory Check, and it passed both with no issues.
Windows Memory Diagnostic Tool:
- I ran this, and it said it found no problems. There was no difference after reboot.
Installing Vista:
- I do not have a valid product key, so I skipped inputting it. It then gave me an error message: "Windows cannot open the required file D:\Sources\Install.wim".
Other:
- I also used a Seatools disc to run a long scan. It passed both the short and long tests, so there is no issue with the hard drive or other components as far as I can tell. (I have a screenshot of this too).
I am out of ideas and would greatly appreciate any assistance. Please don't hesitate to ask me for further details, and I also have some photos that I can provide if needed. I will update this if I try anything else or find anything new.
This is the second time in a matter of weeks I have encountered a failure after a Windows Update. Does anyone know if there is currently an issue with these updates on Vista machines? I also updated my Windows 7 laptop but this was unaffected.
Thanks in advance!
