Second Keyboard not recognized and Lost after Return from Sleep

jcadden77

New Member
Please help! I'm running Vista 64. I have two monitors, each in a different room. PC works great! Have a Logitech wireless keyboard and mouse that also work great with PC and work in either room. Problem is that I just bought a MS Natural key keyboard 4000 USB, which the PC has a hard time recognizing. I downloaded the software for the MS keyboard. The keyboard installed okay the first time, but it is lost after the PC returns from sleep. In fact the MS keyboard wont work to wake the PC either. (don't think it recognizes it after reboot either. Then, I need to unplug it from the USB port and plug it back in multiple times before the PC's plug and play software detects and installs the device. (doesn't matter what USB slot) Why does the PC fail to recognize the device? What can I do to resolve it? Thanks!

The logitech keyboard and mouse are unaffected (HID) and continue to work regardless.

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