Vista loses wireless connection with new EA4500 router

jennymcc

New Member
Hi all,

My Toshiba Satellite laptop with Vista Home Basic keeps losing its connection with our new Linksys EA4500 router. I never had this problem with our old Linksys router. I doesn't just happen with the computer is sleeping, it also happens in the middle of an internet session ... music streaming, playing games etc.

Other computers with Windows 7 and XP are working fine.

My husband talked with a Linksys rep (who was not very helpful) but issue is still occurring. I am hoping some of the experts here can help me.

Thank you!
Jenny
 

My Computer

System One

  • Manufacturer/Model
    TOSHIBA
    Memory
    2GB

My Computer

System One

  • Operating System
    Vista Home Premium 64 bit SP2
    Manufacturer/Model
    Cyberpower
    CPU
    Intel Quad CPU Q6700 2.67 GHZ
    Motherboard
    NVIDIA 780i
    Memory
    4 GB
    Graphics Card(s)
    MSI GTX 560 TI Twin Frozr
    Sound Card
    Sound Blaster SB Audigy
    Monitor(s) Displays
    Viewsonic VG2436
    Screen Resolution
    1920x1080p
    Hard Drives
    Samsung HD 105SI
    WDC WD20
    Case
    Apevia XJupiter
    Cooling
    air
    Keyboard
    Logitech MX 3200
    Mouse
    Logitech MX 600
    Internet Speed
    30 Mbps
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