Just got bsod please help

J

jordanjerome

New Member
Ok so here is the message I am getting. I have a Sony VAIO and need help.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 1000007e
BCP1: C0000005
BCP2: 8F92CAC0
BCP3: 8B35F36C
BCP4: 8B35F068
OS Version: 6_0_6001
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\Mini122708-04.dmp
C:\Users\Jim\AppData\Local\Temp\WER-66643-0.sysdata.xml
C:\Users\Jim\AppData\Local\Temp\WERA1BA.tmp.version.txt

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My Computer

System One

jordanjerome said:
Ok so here is the message I am getting. I have a Sony VAIO and need help.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 1000007e
BCP1: C0000005
BCP2: 8F92CAC0
BCP3: 8B35F36C
BCP4: 8B35F068
OS Version: 6_0_6001
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\Mini122708-04.dmp
C:\Users\Jim\AppData\Local\Temp\WER-66643-0.sysdata.xml
C:\Users\Jim\AppData\Local\Temp\WERA1BA.tmp.version.txt

Read our privacy statement:
http://go.microsoft.com/fwlink/?linkid=50163&clcid=0x0409
Click to expand...


Hi jordanjerome,

Give us a description of what exactly is happening when this occurs and anything you have done (installed hardware,software) when this first started happening. You might want to list your system specs as well to give these guys a better idea as to what is happening. You can try running a memtest and running SFC and checkdisk if you haven't already.

http://www.vistax64.com/tutorials/65361-memory-diagnostics-tool.html?ltr=M
http://www.vistax64.com/tutorials/66978-system-files-sfc-command.html
http://www.vistax64.com/tutorials/67612-check-disk-chkdsk.html
 

My Computer

System One

  • Manufacturer/Model
    Airbot 2.0
    CPU
    Core i7 920 (D0) @ 4Ghz, 26c idle- 65c full load on air
    Motherboard
    Asus P6X58D Premium -Sata 6Gb/s - USB 3.0
    Memory
    12GB Corsair Dominator -CMD12GX3M6A1600C8
    Graphics Card(s)
    EVGA Nvidia GTX 480 -Fermi
    Sound Card
    ASUS Xonar D2X
    Monitor(s) Displays
    LG 24" Flatron W2453V-PF Full HD 1080p 2ms response time
    Screen Resolution
    1920x1080@60hz
    Hard Drives
    1 OCZ Vertex2 180GB SSD
    1 TB Samsung Spinpoint F1 7200RPM 32MB cache
    2 500GB WD Caviar Blacks 7200RPM 32MB cache (WD5001AALS)

    Pioneer DVD Burner DVR-S18M
    PSU
    Corsair HX1000W
    Case
    Cooler Master HAF 932
    Cooling
    Case Fans -3 230mm, 1 140mm/CPU - Tuniq Tower 120 Extreme
    Keyboard
    Logitech Wireless MK700
    Mouse
    Logitech Wireless MK700
    Internet Speed
    100 MBPS DL 30.17Mbps UL 0.98Mbps
    Other Info
    Windows 7
    Processor-7.7 RAM- 7.9 Graphics-7.9 Gaming Graphics- 7.9 HDD- 7.8

    W.E.I final score= 7.7

    Windows Vista=5.9
Well I went to go update my drivers after doing some research. And there is one driver that I cannot update. So I disabled it and not the BSOD is not happening. The only thing I did was update my RAM from 3gb to 4gb but I bought one from a computer store here in Okinawa. I am in the military and just here for a couple more weeks. Anyway I just disabled the driver and I dont know what exact driver it is. I went and tried to find the manufacturer and it is not listed. Any other advice? I am not computer savy so I dont know what to list. I might need help there too!
 

My Computer

System One

jordanjerome said:
Well I went to go update my drivers after doing some research. And there is one driver that I cannot update. So I disabled it and not the BSOD is not happening. The only thing I did was update my RAM from 3gb to 4gb but I bought one from a computer store here in Okinawa. I am in the military and just here for a couple more weeks. Anyway I just disabled the driver and I dont know what exact driver it is. I went and tried to find the manufacturer and it is not listed. Any other advice? I am not computer savy so I dont know what to list. I might need help there too!
Click to expand...


I would go to Device Manager and see if you can find the disabled driver or any other problems.
http://www.vistax64.com/tutorials/193584-device-manager-install-driver.html?ltr=D
You might try a system restore as well.

Take out the memory you bought, 3gb is plenty for 32 bit as it can only take up to 4gb and really does not use all of it. You would not need to disable a driver just because there's no update for it. Run those tests as well I mentioned.

You might find info on the disabled device in System Information. Type in sys in the Start menu Search bar and you should see it.

You can find more info on your specs with a program such as HWINFO32, SIW, PC Wizard 2008.
http://www.vistax64.com/software/115872-free-software-list-vista.html

Make sure you are getting the correct driver updates for your specific drivers.
My advice would be if you're not too PC savvy, then it might be wise to do some more research on how do do these specific things. Brinks tutorials have a lot of info on a variety of topics.
 

My Computer

System One

  • Manufacturer/Model
    Airbot 2.0
    CPU
    Core i7 920 (D0) @ 4Ghz, 26c idle- 65c full load on air
    Motherboard
    Asus P6X58D Premium -Sata 6Gb/s - USB 3.0
    Memory
    12GB Corsair Dominator -CMD12GX3M6A1600C8
    Graphics Card(s)
    EVGA Nvidia GTX 480 -Fermi
    Sound Card
    ASUS Xonar D2X
    Monitor(s) Displays
    LG 24" Flatron W2453V-PF Full HD 1080p 2ms response time
    Screen Resolution
    1920x1080@60hz
    Hard Drives
    1 OCZ Vertex2 180GB SSD
    1 TB Samsung Spinpoint F1 7200RPM 32MB cache
    2 500GB WD Caviar Blacks 7200RPM 32MB cache (WD5001AALS)

    Pioneer DVD Burner DVR-S18M
    PSU
    Corsair HX1000W
    Case
    Cooler Master HAF 932
    Cooling
    Case Fans -3 230mm, 1 140mm/CPU - Tuniq Tower 120 Extreme
    Keyboard
    Logitech Wireless MK700
    Mouse
    Logitech Wireless MK700
    Internet Speed
    100 MBPS DL 30.17Mbps UL 0.98Mbps
    Other Info
    Windows 7
    Processor-7.7 RAM- 7.9 Graphics-7.9 Gaming Graphics- 7.9 HDD- 7.8

    W.E.I final score= 7.7

    Windows Vista=5.9
well the driver that I cannot update is a storage controller it says manufacturer unknown when I do try to look it up to see if there are any updates. What is the storage controller. I get the BSOD mostly like when I want to use my built in cam, play a game. The RAM was upgraded over a month ago with no problems at the time. I dont have the orginal one to put back in. I mailed it off back to my address. Since I bought the Laptop from the Sony Store in San Diego is this something that they can fix? I mean it means me not playing PC games and stuff for a while. I also did the MEM test but dont know how to do a SFC. The mem test said nothing was wrong. I uninstalled the driver and then tried to re-enstall is but no use. It still says there is something wrong with it and I still get the BSOD. I wish I tool some computer classes so I would have a better understanding of all this. Oh and in case I never said it. Thanks for all your help people.
 

My Computer

System One

My Computer

System One

  • Manufacturer/Model
    Airbot 2.0
    CPU
    Core i7 920 (D0) @ 4Ghz, 26c idle- 65c full load on air
    Motherboard
    Asus P6X58D Premium -Sata 6Gb/s - USB 3.0
    Memory
    12GB Corsair Dominator -CMD12GX3M6A1600C8
    Graphics Card(s)
    EVGA Nvidia GTX 480 -Fermi
    Sound Card
    ASUS Xonar D2X
    Monitor(s) Displays
    LG 24" Flatron W2453V-PF Full HD 1080p 2ms response time
    Screen Resolution
    1920x1080@60hz
    Hard Drives
    1 OCZ Vertex2 180GB SSD
    1 TB Samsung Spinpoint F1 7200RPM 32MB cache
    2 500GB WD Caviar Blacks 7200RPM 32MB cache (WD5001AALS)

    Pioneer DVD Burner DVR-S18M
    PSU
    Corsair HX1000W
    Case
    Cooler Master HAF 932
    Cooling
    Case Fans -3 230mm, 1 140mm/CPU - Tuniq Tower 120 Extreme
    Keyboard
    Logitech Wireless MK700
    Mouse
    Logitech Wireless MK700
    Internet Speed
    100 MBPS DL 30.17Mbps UL 0.98Mbps
    Other Info
    Windows 7
    Processor-7.7 RAM- 7.9 Graphics-7.9 Gaming Graphics- 7.9 HDD- 7.8

    W.E.I final score= 7.7

    Windows Vista=5.9
I think I will just go to the computer store and see if they can fix it. I cant roll back the driver, and when I tried to do the SFC it said I dont have administrator privs. But yes when I looked at my account it has me listed as an administrator. Thanks again for your help if they cant fix it then I guess I will use the warranty I still have and wait until I get back home. I mean I can still use it but just not for games and such Again thanks
 

My Computer

System One

My Computer

System One

  • Manufacturer/Model
    Airbot 2.0
    CPU
    Core i7 920 (D0) @ 4Ghz, 26c idle- 65c full load on air
    Motherboard
    Asus P6X58D Premium -Sata 6Gb/s - USB 3.0
    Memory
    12GB Corsair Dominator -CMD12GX3M6A1600C8
    Graphics Card(s)
    EVGA Nvidia GTX 480 -Fermi
    Sound Card
    ASUS Xonar D2X
    Monitor(s) Displays
    LG 24" Flatron W2453V-PF Full HD 1080p 2ms response time
    Screen Resolution
    1920x1080@60hz
    Hard Drives
    1 OCZ Vertex2 180GB SSD
    1 TB Samsung Spinpoint F1 7200RPM 32MB cache
    2 500GB WD Caviar Blacks 7200RPM 32MB cache (WD5001AALS)

    Pioneer DVD Burner DVR-S18M
    PSU
    Corsair HX1000W
    Case
    Cooler Master HAF 932
    Cooling
    Case Fans -3 230mm, 1 140mm/CPU - Tuniq Tower 120 Extreme
    Keyboard
    Logitech Wireless MK700
    Mouse
    Logitech Wireless MK700
    Internet Speed
    100 MBPS DL 30.17Mbps UL 0.98Mbps
    Other Info
    Windows 7
    Processor-7.7 RAM- 7.9 Graphics-7.9 Gaming Graphics- 7.9 HDD- 7.8

    W.E.I final score= 7.7

    Windows Vista=5.9
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