Paperport 11 - How-to-guide

1MikeLandon

New Member
I have been trying to install Paperport 11 Professional (on VISTA Ultimate Professional X32 computer) and it loads but when I open the program up a message pops up saying that it is trying to load/open the "How-to-Guide" - but can not do so and then it crashes. The only option I have is to click on an "X" or icon to terminate the program. Does anyone know how to get around this problem? :(
 

My Computer

I have been trying to install Paperport 11 Professional (on VISTA Ultimate Professional X32 computer) and it loads but when I open the program up a message pops up saying that it is trying to load/open the "How-to-Guide" - but can not do so and then it crashes. The only option I have is to click on an "X" or icon to terminate the program. Does anyone know how to get around this problem? :(
Hi Mike,
I used to use Paperport 9 and 10 and I must say the installation was tricky to say the least. Lots of uninstall/reinstall until I got it right. :cry: I don't know whether you have Bundled with Scanner Version, a CD/DVD Version, or a Downloaded version. I went to NUANCE site and got this [clicky]Nuance - Support - Knowledge Base for you and if it doesn't help, I'd suggest contacting their Support Staff. I could find no more on this problem in their Knowledge Base; but that doesn't mean they haven't heard about it.
Best of luck,
Jakeman97
 

My Computer

System One

  • Manufacturer/Model
    H1 HUMMER
    CPU
    Phenom II X6 1055T
    Motherboard
    GA-890FXA-UD5 AM3
    Memory
    G.SKILL 4GB F3-10666CL8D-4GBHK
    Graphics Card(s)
    XFX Radeon HD 5750
    Sound Card
    On Board (works for me).
    Monitor(s) Displays
    Acer X223W
    Screen Resolution
    1680x1050
    Hard Drives
    2 Seagate Barracuda 7200.12 750GB \\ 2 Seagate Barracuda 500GB SATA3 7200.12
    PSU
    Corsair HX 1000W
    Case
    Cooler Master 690II Advanced
    Cooling
    Cooler Master V8
    Keyboard
    Microsoft CA9-00001 Black 103 Normal Keys 3 Function Keys PS
    Mouse
    Microsoft
    Internet Speed
    Fast DSL
    Other Info
    A work in progress and changing all the time.
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