error reports when signing in

Denshin48

New Member
for about half a week now everytime I sign into Messenger I get a "Windows Live Platform has encountered a Problem and Must Close" message.

error signature is
AppName: wlcomm.exe AppVer: 14.0.8064.206 ModName: ntdll.dll
ModVer: 5.1.2600.5755 Offset: 00036f63

I use messenger alot pretty much everyday. ive tried uninstalling and reinstalling it but it keeps happening and I found a thread here that said it has something to do with malware/spyware and ive DLed 2 programs to remove that and it still hasnt fixed it.

and im using Windows XP Office Edition. hopefully someone here can help me its quite frustrating
 

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so im guessing no one can help me? :(
hello you can try going to internet tools internet options and then click advanced scroll down to security uncheck server certificate this should work how ever when you sign in again you will have to do the same thing untill i can find out Why this is happening
 

My Computer

Problem signature:
Problem Event Name: APPCRASH
Application Name: wlcomm.exe
Application Version: 14.0.8064.206
Application Timestamp: 498cddf7
Fault Module Name: 9D07A94D.x86.dll
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 4a97f4f7
Exception Code: c0000005
Exception Offset: 00005874
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 2057
Additional Information 1: bdf4
Additional Information 2: b4f9f2c30bb6f096b10513890847aa25
Additional Information 3: 3564
Additional Information 4: d88d3fa1fc9a95f06c3623506f499b0d



im having the same problem :( only im on vista
 

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