Problem with Roxio and HP 8180 Printer.

Peppurr101

Power User
Hello,
I'm going to throw this out to you guys because Roxio and HP have me all confused.
I just bought an HP All-in-One 8180 printer. It has a lightscribe CD/DVD drive and a card reader as well as an touchscreen control pane that allows it to work independently of the computer.
The printer is installed via ethernet cable to a netgear router and so is my Dell desktop.
I had Roxio Creator Premiere installed on the desktop as OEM software, but before the printer was installed, it hadn't been working since I re-installed Vista way back when. I never needed it, so I never bothered to fix it.

When I installed the printer, it came with a basic version of Roxio. From what I can gather, the install defaulted in favour of the OEM software that came with the computer. It did fix the issue I had with Roxio, however, which now works fine except....


The CD/DVD drive doesn't come up on the computer anywhere under 'my computer', and I am unable to get it to come up in Roxio in order to record to, or print a label on a CD. The computer and Roxio only see the drives on the desktop. I can use the basic lightscribe functions from the printer touchscreen, but can't do any designs and I have to burn the CD first on the desktop then change it to the printer to do the lightscribe thing.

Roxio says that I need an HP driver, and HP says that I probably can't do anything about it because I had the OEM software installed before I tried to load the basic version which came with the printer.
I would assume if I needed a lightscribe driver, the printer install would have taken care of it?

Anyway, I hope this makes sense. What do I do? Do I need the driver? Do I upgrade to Roxio 10? Is it because the printer is attached to the compter via router? It's fussy, I know, but one of the reasons I forked out the change for this printer was the lightscribe.
Highly recommend the HP for printing pictures by the way.. they are gorgeous!
Thanks in advance
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS 420
    CPU
    Intel (R) Core(TM) Quad 6600 @2.4GHz
    Memory
    4GB dual channel DDR2 667MHZ [4x 1024]
    Graphics Card(s)
    NVIDIA GeForce 8800 GTX
    Sound Card
    Creative SB X-Fi
    Monitor(s) Displays
    Generic Dell PnP Monitor
    Screen Resolution
    1680x1050
    Hard Drives
    2 500GB Hard drives in a RAID 1 Mirror configuration.
    Keyboard
    Standard USB QWERTY keyboard
    Mouse
    Standard optical mouse
    Internet Speed
    Actual 2.2 Mbps
    Other Info
    Connected to DSL internet via ethernet via Netgear DGN2000 modem router.
    Also connected via ethernet to HP 8180 All-in-One Photosmart printer.
    19-in1 card reader and 1 DVD and 1 DVD RW drives
Hello,
I'm going to throw this out to you guys because Roxio and HP have me all confused.
I just bought an HP All-in-One 8180 printer. It has a lightscribe CD/DVD drive and a card reader as well as an touchscreen control pane that allows it to work independently of the computer.
The printer is installed via ethernet cable to a netgear router and so is my Dell desktop.
I had Roxio Creator Premiere installed on the desktop as OEM software, but before the printer was installed, it hadn't been working since I re-installed Vista way back when. I never needed it, so I never bothered to fix it.

When I installed the printer, it came with a basic version of Roxio. From what I can gather, the install defaulted in favour of the OEM software that came with the computer. It did fix the issue I had with Roxio, however, which now works fine except....


The CD/DVD drive doesn't come up on the computer anywhere under 'my computer', and I am unable to get it to come up in Roxio in order to record to, or print a label on a CD. The computer and Roxio only see the drives on the desktop. I can use the basic lightscribe functions from the printer touchscreen, but can't do any designs and I have to burn the CD first on the desktop then change it to the printer to do the lightscribe thing.

Roxio says that I need an HP driver, and HP says that I probably can't do anything about it because I had the OEM software installed before I tried to load the basic version which came with the printer.
I would assume if I needed a lightscribe driver, the printer install would have taken care of it?

Anyway, I hope this makes sense. What do I do? Do I need the driver? Do I upgrade to Roxio 10? Is it because the printer is attached to the compter via router? It's fussy, I know, but one of the reasons I forked out the change for this printer was the lightscribe. Highly recommend the HP for printing pictures by the way.. they are gorgeous!
Thanks in advance


Un-install the roxio driver and roll back the dvd driver.

Let us know if you need help
 

My Computer

System One

  • Manufacturer/Model
    Dell Inspiron E 1405
    CPU
    [email protected]
    Memory
    4 gigs
    Graphics Card(s)
    integrated intel 945
    Sound Card
    integrated
    Screen Resolution
    1440x900
    Hard Drives
    300 gig internal
    Internet Speed
    10 down 1.5 up
Hi zigzag..
Not sure about how to do that.
The DVD drive is not listed in Device Manager..
:)

PS.. I like your avatar!
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS 420
    CPU
    Intel (R) Core(TM) Quad 6600 @2.4GHz
    Memory
    4GB dual channel DDR2 667MHZ [4x 1024]
    Graphics Card(s)
    NVIDIA GeForce 8800 GTX
    Sound Card
    Creative SB X-Fi
    Monitor(s) Displays
    Generic Dell PnP Monitor
    Screen Resolution
    1680x1050
    Hard Drives
    2 500GB Hard drives in a RAID 1 Mirror configuration.
    Keyboard
    Standard USB QWERTY keyboard
    Mouse
    Standard optical mouse
    Internet Speed
    Actual 2.2 Mbps
    Other Info
    Connected to DSL internet via ethernet via Netgear DGN2000 modem router.
    Also connected via ethernet to HP 8180 All-in-One Photosmart printer.
    19-in1 card reader and 1 DVD and 1 DVD RW drives
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