Please help!! very strange problem!!

smwilmann

New Member
So I've tried pretty much everything lately, and this is my last resort before i RMA the damn board :p

A little background info first; this is the 5th system I've built.

Intel dx58so mobo
Diamond HD4870 1 gig
Intel i7 920 2.66 ghz
3 gig (3x1) G.Skill 1333 mhz memory
Antec PSU 650W Blue Neo Power
Seagate 250 7200 RPM 32 MB Cache
Samsung 22x DVD-RW
Antec 1200 Case

Currently running Vista Home Premium 64bit

So I put it together 4 days ago, and everything was working just perfectly. Then, out of courtesey for my GF who was watching TV, i decided to use my SONY MDR V-700 headphones when gaming TF2. Earlier, i had been using a Bose speaker setup with a Subwoofer and RL speakers. Those were plugged into the onboard audio in the back, that comes with the intel dx58so mobo. It was working fine.

So i plug in the headphones in the front panel on the Antec 1200 case, and then sound dissappears. I hear some static, but don't think much about about. So i go the volumebutton in the systray, and find out that the only playback device available now is HDMI High Def Audio (?!). Previously, there was 4 other options. Now there is no sound in any of the regular jacks in the back, nor the front panel.

I've tried completely formatting and reinstalling windows, used latest patches. Manually removed drives and uninstalled the sound device, nothing works. I even tried installing the latest Realtek drivers from the realtek site alongside the newest mobo drivers from Intel. It still can't find any other playback device than HMDI High Def Audio.

Moreover, there used to be another sound icon in the systray, a bronze Realtek controlpanel icon, that is gone now. Last thing I saw from it was that a popup said i had plugged in and out a headphone jack (the frontpanel on the Antec 1200 case). Even when i reinstall it, it still doesnt appear in the systray, and I can't even start it manually from the folder.

So, if ANYONE knows anything about this problem, please help !! Intel customer support was useless..

- Stein
 

My Computer

Hi smwillman,

To get your sound back,

Go to control Panel, Hardware and Sound, Manage audio devices, this will open a new window, Right click on the one remaining device and select show disabled devices you should now be able to enable the device that you want and also set it to Default all by right click and context menu.

Where the icon is gone I dont know, is Realtek still in autostart?
Have a look in control Panel if the software is still installed.

I hope this helps

Pooch
 

My Computer

System One

  • Manufacturer/Model
    Self build
    CPU
    Phenom II x4 Black Edition 940-Arctic-Cooling Freezer Xtreme
    Motherboard
    Asus M3A32-MVP Deluxe
    Memory
    8 gig Samsung PC800 RAM
    Graphics Card(s)
    NVidia 9600gt
    Sound Card
    AD1988b
    Monitor(s) Displays
    22" TFT-MONITOR WIDESCREEN mit VGA/DVI 17" Video7 TFT
    Screen Resolution
    1680 : 1050 1280 : 1024
    Hard Drives
    Drive #1 - SAMSUNG HD252HJ (250 GB)
    Drive #2 - Hitachi HDT721010SLA360 (1000 GB)
    Drive #3 - SAMSUNG HD250HJ (250 GB)
    Drive #4 - SAMSUNG HD103UJ (1000 GB) External eSATA
    PSU
    Thermaltake Toughpower Cable Management 750W
    Case
    Enermax Chakra
    Cooling
    2x 120mm Front and Back 1x 250mm Side
    Keyboard
    Standard
    Mouse
    Easy Line Laser Mouse
    Internet Speed
    16000
    Other Info
    I have also used Fedora, Suse, Ubuntu Linux
    And all other Windows from 95 to date except ME
thx for the help pooch, but that didnt work. It is in that manage audio device list that it can't find any other device than " Digital Output Device (HDMI) " even after i show disabled devices.

Anyone else have a take on this? could the headphone jack have caused a shortcurcuit??
 

My Computer

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