Solved Malwarebytes blocks internet access (com port disabled)

TGIF

New Member
We were so very very happy and pleased that Malwarebytes free version helped clean out the InternetSecurity2010 virus/trojan infection, thereby resurrecting this Toshiba Satellite (WinXPMediaEdition2002,Sp3).
That.... we purchased a key code enabling Malwarebytes to run all the time

We did this despite some warnings by one or two posters on this site... '
well,
we have found out that Malwarebytes ... first...blocked access to one of our email IP host sites. After over an hour of searching, we found out how to add that site to the program's "ignore list' so that it stopped blocking that access.

Now we have discovered that Malwarebytes has disabled com port 3, which our internal modem was using to reach the internet.

SO, we have disabled Malwarebytes. We still appreciate the fine programmers at that company ... but the keycode fee to enable realtime operation of their program is, we regret to say, best donated to St. Vincent de Paul (or Goodwill or Starvation Army) instead.

Does anyone just happen to know how to fix this easily in Malwarebytes, (the Device manager is no help) or else we will defer buying all the additional licenses were were planning for our other computers.... and ..... thanks again for all the nice folks,. Flavius and everybody ... on this site. You are so very very kind to help people. Happy New Year.
 

My Computer

System One

  • Manufacturer/Model
    Lenovo laptop
Start > run > cmd > right-click > run as administrator > netsh winsock reset > IF SUCESSFUL, REBOOT THE COMPUTER AND TRY ACCESSING INTERNET AGAIN.

IF STILL NOT WORKING, POST BACK FOR FURTHER HELP. :)
 

My Computer

System One

  • Manufacturer/Model
    Self-Built
    CPU
    AMD PHENOM X4 9600 BE 2.3GHZ @ 2.46GHZ
    Motherboard
    TA790GX 128M AM2+
    Memory
    8GB OCZ PC6400 800MHZ DDR2 RAM
    Graphics Card(s)
    NVIDIA GTS 250 1GB VRAM
    Sound Card
    SB5120 24-BIT 7.1
    Monitor(s) Displays
    AOC 2330V 23" LCD
    Screen Resolution
    1920x1080
    Hard Drives
    250GB SEAGATE HDD
    PSU
    650W
    Case
    GENERIC
    Cooling
    3 120MM FANS
    Keyboard
    MS WIRELESS DESKTOP 3000
    Mouse
    MS WIRELESS DESKTOP 3000
    Internet Speed
    6MB/s
    Other Info
    Main Machine. Just upgraded my RAM to 8GB. Next task will be to get a new processor for this machine ( 9650 was for my secondary machine )
;)Gracias! It seems to work now, with your Fix. Thanks mucho!
(Malwarebytes still pops up little messges saying it successfully blocked access to the IP address of our ISP email service provider...., but it is connecting to it nonetheless (since we figured out how to add that ISP site to Malware's Ignore, do not block list). And Malwarebytes is plainly no longer blocking ComPort3 .. thanks!)
Thanks.
 

My Computer

System One

  • Manufacturer/Model
    Lenovo laptop
Start > run > cmd > right-click > run as administrator > netsh winsock reset > IF SUCESSFUL, REBOOT THE COMPUTER AND TRY ACCESSING INTERNET AGAIN.

IF STILL NOT WORKING, POST BACK FOR FURTHER HELP. :)

Excellent advice, I would give you rep, but I have to spread it around, before rewarding you again.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
Not a problem - Good to hear its working now :)

Thanks Rich :P
 

My Computer

System One

  • Manufacturer/Model
    Self-Built
    CPU
    AMD PHENOM X4 9600 BE 2.3GHZ @ 2.46GHZ
    Motherboard
    TA790GX 128M AM2+
    Memory
    8GB OCZ PC6400 800MHZ DDR2 RAM
    Graphics Card(s)
    NVIDIA GTS 250 1GB VRAM
    Sound Card
    SB5120 24-BIT 7.1
    Monitor(s) Displays
    AOC 2330V 23" LCD
    Screen Resolution
    1920x1080
    Hard Drives
    250GB SEAGATE HDD
    PSU
    650W
    Case
    GENERIC
    Cooling
    3 120MM FANS
    Keyboard
    MS WIRELESS DESKTOP 3000
    Mouse
    MS WIRELESS DESKTOP 3000
    Internet Speed
    6MB/s
    Other Info
    Main Machine. Just upgraded my RAM to 8GB. Next task will be to get a new processor for this machine ( 9650 was for my secondary machine )
Back
Top