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All Windows Scroll to Bottom of Page/Pane

W
#1
Hi,

I have a couple of sudden, strange problems:

1. If in any program where a pane's contents are more than fits in the
visible pane, it automatically scrolls all the way down. If I drag the
scroll bar to the top, it again moves all the way down.
2. I'm entering this message via Windows Mail. I tried using IE, but in
addition to having problem 1 above, when I try to sign into my passport, as
soon as I try typing in my password, it will switch windows back to the one
where I had opened the MS Vista forum page.

I'm running Vista Ultimate SP1. Please help as I cannot get anything done
while Vista is behaving this way.

Thanks
 

My Computer

M

Mark L. Ferguson

#2
If this survives a restart, you should try SFC

Some Windows Vista functions may not work, or Windows Vista may stop
responding: http://support.microsoft.com/kb/929833

--
Use the "Ratings" feature. It helps the new users.
Please use the Communities guidelines when posting.
http://www.microsoft.com/wn3/locales/help/help_en-us.htm
Mark L. Ferguson MS-MVP
https://mvp.support.microsoft.com/profile/Mark.Ferguson

"wjb" <wboctor@xxxxxx> wrote in message
news:E96005B2-CB6F-43A9-9CC7-A5852AE54729@xxxxxx

> Hi,
>
> I have a couple of sudden, strange problems:
>
> 1. If in any program where a pane's contents are more than fits in the
> visible pane, it automatically scrolls all the way down. If I drag the
> scroll bar to the top, it again moves all the way down.
> 2. I'm entering this message via Windows Mail. I tried using IE, but in
> addition to having problem 1 above, when I try to sign into my passport,
> as soon as I try typing in my password, it will switch windows back to the
> one where I had opened the MS Vista forum page.
>
> I'm running Vista Ultimate SP1. Please help as I cannot get anything done
> while Vista is behaving this way.
>
> Thanks
 

My Computer

S

Steve Thackery

#3
I wonder if the down arrow key is stuck on your keyboard. Or maybe Page
Down, or perhaps a dodgy touchpad if it's a laptop.

SteveT
 

My Computer

S

Sheryl

#4
I have this same problem, and it's driving me mad. This is a brand new
computer with a newly installed operating system and a brand new mouse. It is
not a stuck key. It is not a faulty mouse. It is not a virus.

I've seen complaints about this all over the internet, and not a single
solution. I just see the same WRONG suggestions - your key is stuck, your
mouse is bad, your computer has a virus. NONE of these is the solution.

It happens intermittantly for no reason I can see, and the only way to stop
it is to reboot. Every window scrolls HARD down to the bottom and the
computer becomes unusable.

What is the solution? There is a bug somewhere. Is there a workaround? Can
someone report this and fix it? I'm running 64-bit Vista.


"wjb" wrote:

> Hi,
>
> I have a couple of sudden, strange problems:
>
> 1. If in any program where a pane's contents are more than fits in the
> visible pane, it automatically scrolls all the way down. If I drag the
> scroll bar to the top, it again moves all the way down.
> 2. I'm entering this message via Windows Mail. I tried using IE, but in
> addition to having problem 1 above, when I try to sign into my passport, as
> soon as I try typing in my password, it will switch windows back to the one
> where I had opened the MS Vista forum page.
>
> I'm running Vista Ultimate SP1. Please help as I cannot get anything done
> while Vista is behaving this way.
>
> Thanks
>
 

My Computer

R

Richie Hardwick

#5
On Sun, 4 Jan 2009 14:50:01 -0800, Sheryl
<Sheryl@xxxxxx> wrote:

>It happens intermittantly for no reason I can see, and the only way to stop
>it is to reboot. Every window scrolls HARD down to the bottom and the
>computer becomes unusable.
>
>What is the solution? There is a bug somewhere. Is there a workaround? Can
>someone report this and fix it? I'm running 64-bit Vista.
That used to happen to me about once a week - and I'm running 32-bit.
You're right, a restart fixes it.

It hasn't happened in months... and I don't know what fixed it. Only
thing I can think of is that I have been using Firefox exclusively for
about the same length of time.
 

My Computer

S

Sheryl

#6
Someone on Facebook suggested to me that it was a problem with the Thinkpad's
touchpad (or possibly the virtual scrolling feature of the touchpad). I just
disabled the touchpad, and I'll see how it goes!


"Richie Hardwick" wrote:

> On Sun, 4 Jan 2009 14:50:01 -0800, Sheryl
> <Sheryl@xxxxxx> wrote:
>

> >It happens intermittantly for no reason I can see, and the only way to stop
> >it is to reboot. Every window scrolls HARD down to the bottom and the
> >computer becomes unusable.
> >
> >What is the solution? There is a bug somewhere. Is there a workaround? Can
> >someone report this and fix it? I'm running 64-bit Vista.
>
> That used to happen to me about once a week - and I'm running 32-bit.
> You're right, a restart fixes it.
>
> It hasn't happened in months... and I don't know what fixed it. Only
> thing I can think of is that I have been using Firefox exclusively for
> about the same length of time.
>
>
 

My Computer

S

Sheryl

#7
It did occur to me that it was a browser issue because it always seemed to
happen first in the browser. I switched to Google Chrome and it didn't help.
Might be interesting to try Firefox. Though if I try too many things at once
(already turned off the touchpad), I won't know what fixed it.


"Richie Hardwick" wrote:

> On Sun, 4 Jan 2009 14:50:01 -0800, Sheryl
> <Sheryl@xxxxxx> wrote:
>

> >It happens intermittantly for no reason I can see, and the only way to stop
> >it is to reboot. Every window scrolls HARD down to the bottom and the
> >computer becomes unusable.
> >
> >What is the solution? There is a bug somewhere. Is there a workaround? Can
> >someone report this and fix it? I'm running 64-bit Vista.
>
> That used to happen to me about once a week - and I'm running 32-bit.
> You're right, a restart fixes it.
>
> It hasn't happened in months... and I don't know what fixed it. Only
> thing I can think of is that I have been using Firefox exclusively for
> about the same length of time.
>
>
 

My Computer

R

Richie Hardwick

#8
On Sun, 4 Jan 2009 17:39:00 -0800, Sheryl
<Sheryl@xxxxxx> wrote:

>Someone on Facebook suggested to me that it was a problem with the Thinkpad's
>touchpad (or possibly the virtual scrolling feature of the touchpad). I just
>disabled the touchpad, and I'll see how it goes!
I doubt that will fix it. Mine is a desktop with a very standard
keyboard.


>"Richie Hardwick" wrote:
>

>> On Sun, 4 Jan 2009 14:50:01 -0800, Sheryl
>> <Sheryl@xxxxxx> wrote:
>>

>> >It happens intermittantly for no reason I can see, and the only way to stop
>> >it is to reboot. Every window scrolls HARD down to the bottom and the
>> >computer becomes unusable.
>> >
>> >What is the solution? There is a bug somewhere. Is there a workaround? Can
>> >someone report this and fix it? I'm running 64-bit Vista.
>>
>> That used to happen to me about once a week - and I'm running 32-bit.
>> You're right, a restart fixes it.
>>
>> It hasn't happened in months... and I don't know what fixed it. Only
>> thing I can think of is that I have been using Firefox exclusively for
>> about the same length of time.
>>
>>
 

My Computer

S

Sheryl

#9
If disabling the touchpad doesn't help, I'll try your solution next. I want
to try one thing at a time so I know what's causing what.

The IE engine is also used in Outlook, so I'm not sure how much it will help
me to dump IE. Do you use Outlook?


"Richie Hardwick" wrote:

> On Sun, 4 Jan 2009 17:39:00 -0800, Sheryl
> <Sheryl@xxxxxx> wrote:
>

> >Someone on Facebook suggested to me that it was a problem with the Thinkpad's
> >touchpad (or possibly the virtual scrolling feature of the touchpad). I just
> >disabled the touchpad, and I'll see how it goes!
>
> I doubt that will fix it. Mine is a desktop with a very standard
> keyboard.
>
>

> >"Richie Hardwick" wrote:
> >

> >> On Sun, 4 Jan 2009 14:50:01 -0800, Sheryl
> >> <Sheryl@xxxxxx> wrote:
> >>
> >> >It happens intermittantly for no reason I can see, and the only way to stop
> >> >it is to reboot. Every window scrolls HARD down to the bottom and the
> >> >computer becomes unusable.
> >> >
> >> >What is the solution? There is a bug somewhere. Is there a workaround? Can
> >> >someone report this and fix it? I'm running 64-bit Vista.
> >>
> >> That used to happen to me about once a week - and I'm running 32-bit.
> >> You're right, a restart fixes it.
> >>
> >> It hasn't happened in months... and I don't know what fixed it. Only
> >> thing I can think of is that I have been using Firefox exclusively for
> >> about the same length of time.
> >>
> >>
>
 

My Computer

R

Richie Hardwick

#10
On Sun, 4 Jan 2009 18:43:01 -0800, Sheryl
<Sheryl@xxxxxx> wrote:

>If disabling the touchpad doesn't help, I'll try your solution next. I want
>to try one thing at a time so I know what's causing what.
>
>The IE engine is also used in Outlook, so I'm not sure how much it will help
>me to dump IE. Do you use Outlook?
I used Outlook 2003 for several years and am now using Outlook 2007.

That's not the problem.

I seem to remember an interaction with Winamp, of all things. I use
the Pro version, and also did when I used to have the problems. I
might also have had iTunes installed, but an earlier version than is
available now. I uninstalled THAT about the same time the problem
went away.


>
>
>"Richie Hardwick" wrote:
>

>> On Sun, 4 Jan 2009 17:39:00 -0800, Sheryl
>> <Sheryl@xxxxxx> wrote:
>>

>> >Someone on Facebook suggested to me that it was a problem with the Thinkpad's
>> >touchpad (or possibly the virtual scrolling feature of the touchpad). I just
>> >disabled the touchpad, and I'll see how it goes!
>>
>> I doubt that will fix it. Mine is a desktop with a very standard
>> keyboard.
>>
>>

>> >"Richie Hardwick" wrote:
>> >
>> >> On Sun, 4 Jan 2009 14:50:01 -0800, Sheryl
>> >> <Sheryl@xxxxxx> wrote:
>> >>
>> >> >It happens intermittantly for no reason I can see, and the only way to stop
>> >> >it is to reboot. Every window scrolls HARD down to the bottom and the
>> >> >computer becomes unusable.
>> >> >
>> >> >What is the solution? There is a bug somewhere. Is there a workaround? Can
>> >> >someone report this and fix it? I'm running 64-bit Vista.
>> >>
>> >> That used to happen to me about once a week - and I'm running 32-bit.
>> >> You're right, a restart fixes it.
>> >>
>> >> It hasn't happened in months... and I don't know what fixed it. Only
>> >> thing I can think of is that I have been using Firefox exclusively for
>> >> about the same length of time.
>> >>
>> >>
>>
 

My Computer

S

Sheryl

#11
I'm not using either WinAmp or iTunes. Just Windows Media Player. I don't
even have all my software installed on this system yet because it's so new.

If the problem was with the IE component, you'd still have problems because
you run Outlook, which uses IE as a component internally. Might be something
else you were using.

And it may very well be that more than one app can cause the problem - might
be some internal API call that different apps use.

I'm still hoping it was my touchpad and the problem is gone. Time will tell.


"Richie Hardwick" wrote:

> On Sun, 4 Jan 2009 18:43:01 -0800, Sheryl
> <Sheryl@xxxxxx> wrote:
>

> >If disabling the touchpad doesn't help, I'll try your solution next. I want
> >to try one thing at a time so I know what's causing what.
> >
> >The IE engine is also used in Outlook, so I'm not sure how much it will help
> >me to dump IE. Do you use Outlook?
>
> I used Outlook 2003 for several years and am now using Outlook 2007.
>
> That's not the problem.
>
> I seem to remember an interaction with Winamp, of all things. I use
> the Pro version, and also did when I used to have the problems. I
> might also have had iTunes installed, but an earlier version than is
> available now. I uninstalled THAT about the same time the problem
> went away.
>
>

> >
> >
> >"Richie Hardwick" wrote:
> >

> >> On Sun, 4 Jan 2009 17:39:00 -0800, Sheryl
> >> <Sheryl@xxxxxx> wrote:
> >>
> >> >Someone on Facebook suggested to me that it was a problem with the Thinkpad's
> >> >touchpad (or possibly the virtual scrolling feature of the touchpad). I just
> >> >disabled the touchpad, and I'll see how it goes!
> >>
> >> I doubt that will fix it. Mine is a desktop with a very standard
> >> keyboard.
> >>
> >>
> >> >"Richie Hardwick" wrote:
> >> >
> >> >> On Sun, 4 Jan 2009 14:50:01 -0800, Sheryl
> >> >> <Sheryl@xxxxxx> wrote:
> >> >>
> >> >> >It happens intermittantly for no reason I can see, and the only way to stop
> >> >> >it is to reboot. Every window scrolls HARD down to the bottom and the
> >> >> >computer becomes unusable.
> >> >> >
> >> >> >What is the solution? There is a bug somewhere. Is there a workaround? Can
> >> >> >someone report this and fix it? I'm running 64-bit Vista.
> >> >>
> >> >> That used to happen to me about once a week - and I'm running 32-bit.
> >> >> You're right, a restart fixes it.
> >> >>
> >> >> It hasn't happened in months... and I don't know what fixed it. Only
> >> >> thing I can think of is that I have been using Firefox exclusively for
> >> >> about the same length of time.
> >> >>
> >> >>
> >>
>
 

My Computer

S

Sheryl

#12
Follow-up... It was the touchpad. I have not had the problem since I disabled
the touchpad.


"Sheryl" wrote:

> I'm not using either WinAmp or iTunes. Just Windows Media Player. I don't
> even have all my software installed on this system yet because it's so new.
>
> If the problem was with the IE component, you'd still have problems because
> you run Outlook, which uses IE as a component internally. Might be something
> else you were using.
>
> And it may very well be that more than one app can cause the problem - might
> be some internal API call that different apps use.
>
> I'm still hoping it was my touchpad and the problem is gone. Time will tell.
>
>
> "Richie Hardwick" wrote:
>

> > On Sun, 4 Jan 2009 18:43:01 -0800, Sheryl
> > <Sheryl@xxxxxx> wrote:
> >

> > >If disabling the touchpad doesn't help, I'll try your solution next. I want
> > >to try one thing at a time so I know what's causing what.
> > >
> > >The IE engine is also used in Outlook, so I'm not sure how much it will help
> > >me to dump IE. Do you use Outlook?
> >
> > I used Outlook 2003 for several years and am now using Outlook 2007.
> >
> > That's not the problem.
> >
> > I seem to remember an interaction with Winamp, of all things. I use
> > the Pro version, and also did when I used to have the problems. I
> > might also have had iTunes installed, but an earlier version than is
> > available now. I uninstalled THAT about the same time the problem
> > went away.
> >
> >

> > >
> > >
> > >"Richie Hardwick" wrote:
> > >
> > >> On Sun, 4 Jan 2009 17:39:00 -0800, Sheryl
> > >> <Sheryl@xxxxxx> wrote:
> > >>
> > >> >Someone on Facebook suggested to me that it was a problem with the Thinkpad's
> > >> >touchpad (or possibly the virtual scrolling feature of the touchpad). I just
> > >> >disabled the touchpad, and I'll see how it goes!
> > >>
> > >> I doubt that will fix it. Mine is a desktop with a very standard
> > >> keyboard.
> > >>
> > >>
> > >> >"Richie Hardwick" wrote:
> > >> >
> > >> >> On Sun, 4 Jan 2009 14:50:01 -0800, Sheryl
> > >> >> <Sheryl@xxxxxx> wrote:
> > >> >>
> > >> >> >It happens intermittantly for no reason I can see, and the only way to stop
> > >> >> >it is to reboot. Every window scrolls HARD down to the bottom and the
> > >> >> >computer becomes unusable.
> > >> >> >
> > >> >> >What is the solution? There is a bug somewhere. Is there a workaround? Can
> > >> >> >someone report this and fix it? I'm running 64-bit Vista.
> > >> >>
> > >> >> That used to happen to me about once a week - and I'm running 32-bit.
> > >> >> You're right, a restart fixes it.
> > >> >>
> > >> >> It hasn't happened in months... and I don't know what fixed it. Only
> > >> >> thing I can think of is that I have been using Firefox exclusively for
> > >> >> about the same length of time.
> > >> >>
> > >> >>
> > >>
> >
 

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tonygts

New Member
Messages
1
#13
I had the same problem with my notebook, and I had solved the problem (only for notebook). It is indeed the problem of the Touchpad; you can even reproduce the problem by scrolling the Touchpad virtual vertical scroll (the vertical right area of the Touchpad) using your finger stroking down this area, then you will have this problem (i.e. window always scroll to bottom, after you use your mouse to move the vertical scroll bar to the top). To solve this problem, just tap on the Touchpad again.

Try it, if it still doesn't solve your problem, then it could be problem with other input devices, like the mouse, keyboard or even faulty USB hub as reported by others.
 

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S

Sheryl

#14
My problem was solved when I disabled the touchpad. I don't think that
tapping on it would help. As I recall, I tried that - maybe I didn't, can't
remember. In any case, I don't need the touchpad so I'm happy with it off.

"tonygts" wrote:

>
> I had the same problem with my notebook, and I had solved the problem
> (only for notebook). It is indeed the problem of the Touchpad; you can
> even reproduce the problem by scrolling the Touchpad virtual vertical
> scroll (the vertical right area of the Touchpad) using your finger
> stroking down this area, then you will have this problem (i.e. window
> always scroll to bottom, after you use your mouse to move the vertical
> scroll bar to the top). To solve this problem, just tap on the Touchpad
> again.
>
> Try it, if it still doesn't solve your problem, then it could be
> problem with other input devices, like the mouse, keyboard or even
> faulty USB hub as reported by others.
>
>
> --
> tonygts
>
 

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Messages
7
Location
Houston, Texas
#15
Mine is doing the same thing. I can't even get "all programs" to list without it scrolling to the bottom, and this can be after a fresh reboot without having done any browsing with any browser, and I use several, so I don't think browsing has anything to do with it. What else it does, though, is that drop-down lists on web pages only flicker for a second or so and I am unable to choose anything. But it's not just web pages: I was unable to install a program (PhotoStudio) in any language but Swedish. I then tried system restore, which didn't work. Then I accidentally discovered that pressing the shift key while scrolling will allow normal scrolling; that sometimes fixes it for a while. The control key can also be used to slow down the scrolling. Neither of these fixes it properly, but it is a work-around. I was able to install PhotoStudio in English, thank the Lord, by pressing the shift key while I selected my language. In my case, the touchpad is disabled since I use a wireless mouse, so it is not the touchpad. Since I am addicted to my mouse (I hate laptops) I haven't tried disabling it and using just the touchpad, but I will get a spare mouse--I should have one anyway--and see if switching the mouse solves the problem permanently.
 

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System One

  • Manufacturer/Model
    Fujitsu Lifebook A6230
    Memory
    4gb ram
    Graphics Card(s)
    ATI HD3470
    Mouse
    logitech wireless
    Internet Speed
    dsl
Messages
1
#16
I had this problems with a new thinkbook. the problem was solved with cleaning the mousepad, especially the right side. the readup on Microsoft's kb articles had only provided short term solutions until i simply cleaned the pad. :)
 

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