BSOD and unexpected shutdown shortly after waking from sleep mode

pcollins29

New Member
Can someone please help me. I'm at my wits end and tempted to throw my computer out a window.

I'll start at the beginning. I own an XPS 410 desktop computer from DELL with a Core 2 duo. I ordered it the same week they started pushing Vista. I wanted XP but they were not allowing that at that time. So I JUMPED from windows 98 right up to VISTA. Massive changes you know.

anyway, recently something happened (still not sure what it was) and my SATA Digital Western 250 GB hard drive stopped working. after days of searching I gave up on 250GB and got a 320 instead. It's exactly the same otherwise as far as brand. My Brother in law is more Techy than I by far so he helped me install the new hard drive. and reload Vista to the new drive. It took three days to get all my drivers updated with windows Update, then I went to DELL.Com to be sure that my drivers were updated and also went to many manufacturer websites and updated a little more.

My problem is this. When my computer comes out of sleep mode I get the dreaded blue screen with DRIVER_IRQL_NOT_LESS_OR_EQUAL_TO on the top. I can never catch the message at the bottom because the screen flashes too fast then shuts down, then it reboots and I get the message windows has shut down expectedly, bla bla problems and solutions and of course that doesnt come up with any solutions for me.

here are some of the things i tried all ready

I updated bios, updated Nvidia video driver straight from Nvidia website.

went one by one through my origional computer specs right from Dell, and updated any drivers that I could understand what it's for.
ran diagnostics from dell

I would like to try updating motherboad driver but dont know what they call it.

please can someone help me with the blue screen issue and how do i find the motherboard driver, where is it in device manager
 

My Computer

System One

  • Name
    Penny
    Occupation
    Certified Nurses Aid
    Country Flag
    usa
B

Bob

1. Go to Advance Power Settings.

Set hard drive to turn off a minute or 2 before sleep.

Set Hybrid and Hibernate modes to "Never/Off"

Under USB settings select "Disable"

Under Multimedia select "Allow ....."

2. What firewall, anti-virus application or security suite is installed?


-------
*Report back, please*
[When responding to posts, please include the post(s) you are replying to so
that others may learn and benefit from the issue]

[How to ask a question]
http://support.microsoft.com/kb/555375

"pcollins29" <[email protected]> wrote in message
news:p[email protected]

>
> Can someone please help me. I'm at my wits end and tempted to throw my
> computer out a window.
>
> I'll start at the beginning. I own an XPS 410 desktop computer from
> DELL with a Core 2 duo. I ordered it the same week they started pushing
> Vista. I wanted XP but they were not allowing that at that time. So I
> JUMPED from windows 98 right up to VISTA. Massive changes you know.
>
> anyway, recently something happened (still not sure what it was) and my
> SATA Digital Western 250 GB hard drive stopped working. after days of
> searching I gave up on 250GB and got a 320 instead. It's exactly the
> same otherwise as far as brand. My Brother in law is more Techy than I
> by far so he helped me install the new hard drive. and reload Vista to
> the new drive. It took three days to get all my drivers updated with
> windows Update, then I went to DELL.Com to be sure that my drivers were
> updated and also went to many manufacturer websites and updated a little
> more.
>
> My problem is this. When my computer comes out of sleep mode I get the
> dreaded blue screen with DRIVER_IRQL_NOT_LESS_OR_EQUAL_TO on the top. I
> can never catch the message at the bottom because the screen flashes too
> fast then shuts down, then it reboots and I get the message windows has
> shut down expectedly, bla bla problems and solutions and of course that
> doesnt come up with any solutions for me.
>
> here are some of the things i tried all ready
>
> I updated bios, updated Nvidia video driver straight from Nvidia
> website.
>
> went one by one through my origional computer specs right from Dell,
> and updated any drivers that I could understand what it's for.
> ran diagnostics from dell
>
> I would like to try updating motherboad driver but dont know what they
> call it.
>
> please can someone help me with the blue screen issue and how do i find
> the motherboard driver, where is it in device manager
>
>
> --
> pcollins29
 

My Computer

pcollins29

New Member
1. Go to Advance Power Settings.

Set hard drive to turn off a minute or 2 before sleep.

Set Hybrid and Hibernate modes to "Never/Off"

Under USB settings select "Disable"

Under Multimedia select "Allow ....."

2. What firewall, anti-virus application or security suite is installed?


-------
*Report back, please*
[When responding to posts, please include the post(s) you are replying to so
that others may learn and benefit from the issue]

[How to ask a question]
How to ask a question

"pcollins29" <[email protected]> wrote in message
news:p[email protected]
>
> Can someone please help me. I'm at my wits end and tempted to throw my
> computer out a window.
>
> I'll start at the beginning. I own an XPS 410 desktop computer from
> DELL with a Core 2 duo. I ordered it the same week they started pushing
> Vista. I wanted XP but they were not allowing that at that time. So I
> JUMPED from windows 98 right up to VISTA. Massive changes you know.
>
> anyway, recently something happened (still not sure what it was) and my
> SATA Digital Western 250 GB hard drive stopped working. after days of
> searching I gave up on 250GB and got a 320 instead. It's exactly the
> same otherwise as far as brand. My Brother in law is more Techy than I
> by far so he helped me install the new hard drive. and reload Vista to
> the new drive. It took three days to get all my drivers updated with
> windows Update, then I went to DELL.Com to be sure that my drivers were
> updated and also went to many manufacturer websites and updated a little
> more.
>
> My problem is this. When my computer comes out of sleep mode I get the
> dreaded blue screen with DRIVER_IRQL_NOT_LESS_OR_EQUAL_TO on the top. I
> can never catch the message at the bottom because the screen flashes too
> fast then shuts down, then it reboots and I get the message windows has
> shut down expectedly, bla bla problems and solutions and of course that
> doesnt come up with any solutions for me.
>
> here are some of the things i tried all ready
>
> I updated bios, updated Nvidia video driver straight from Nvidia
> website.
>
> went one by one through my origional computer specs right from Dell,
> and updated any drivers that I could understand what it's for.
> ran diagnostics from dell
>
> I would like to try updating motherboad driver but dont know what they
> call it.
>
> please can someone help me with the blue screen issue and how do i find
> the motherboard driver, where is it in device manager
>
>
> --
> pcollins29

sorry, just joined today, dont know my way around too well

I have trend micro pc cillin 14 as virus and windows defender as firewall. I've done what you told me too so far and it seems to be working. dont know if I've left this thing alone long enuf. Ive been trying to find answers all day
 

My Computer

System One

  • Name
    Penny
    Occupation
    Certified Nurses Aid
    Country Flag
    usa
B

Bob

Please top-post your replies to me.

Glad to hear it seems to be working.

Windows Defender is not a firewall, it's an anti-spyware program.
As of recently Trend is known to cause problems.

Replace Trend with the free AVG http://free.grisoft.com/ or Avast
http://www.avast.com/eng/avast_4_home.html, and Windows Firewall and Windows
Defender. Disabling Trend is not enough. You need to completely uninstall
it.

"pcollins29" <[email protected]> wrote in message
news:p[email protected]

>
> Bob;665080 Wrote:

>> 1. Go to Advance Power Settings.
>>
>> Set hard drive to turn off a minute or 2 before sleep.
>>
>> Set Hybrid and Hibernate modes to "Never/Off"
>>
>> Under USB settings select "Disable"
>>
>> Under Multimedia select "Allow ....."
>>
>> 2. What firewall, anti-virus application or security suite is
>> installed?
>>
>>
>> -------
>> *Report back, please*
>> [When responding to posts, please include the post(s) you are replying
>> to so
>> that others may learn and benefit from the issue]
>>
>> [How to ask a question]
>> 'How to ask a question' (http://support.microsoft.com/kb/555375)
>>
>> "pcollins29" <[email protected]> wrote in message
>> news:p[email protected]> > >

>> > >
>> > > Can someone please help me. I'm at my wits end and tempted to throw
>> > my
>> > > computer out a window.
>> > >
>> > > I'll start at the beginning. I own an XPS 410 desktop computer from
>> > > DELL with a Core 2 duo. I ordered it the same week they started
>> > pushing
>> > > Vista. I wanted XP but they were not allowing that at that time. So I
>> > > JUMPED from windows 98 right up to VISTA. Massive changes you know.
>> > >
>> > > anyway, recently something happened (still not sure what it was) and
>> > my
>> > > SATA Digital Western 250 GB hard drive stopped working. after days of
>> > > searching I gave up on 250GB and got a 320 instead. It's exactly the
>> > > same otherwise as far as brand. My Brother in law is more Techy than
>> > I
>> > > by far so he helped me install the new hard drive. and reload Vista
>> > to
>> > > the new drive. It took three days to get all my drivers updated with
>> > > windows Update, then I went to DELL.Com to be sure that my drivers
>> > were
>> > > updated and also went to many manufacturer websites and updated a
>> > little
>> > > more.
>> > >
>> > > My problem is this. When my computer comes out of sleep mode I get
>> > the
>> > > dreaded blue screen with DRIVER_IRQL_NOT_LESS_OR_EQUAL_TO on the top.
>> > I
>> > > can never catch the message at the bottom because the screen flashes
>> > too
>> > > fast then shuts down, then it reboots and I get the message windows
>> > has
>> > > shut down expectedly, bla bla problems and solutions and of course
>> > that
>> > > doesnt come up with any solutions for me.
>> > >
>> > > here are some of the things i tried all ready
>> > >
>> > > I updated bios, updated Nvidia video driver straight from Nvidia
>> > > website.
>> > >
>> > > went one by one through my origional computer specs right from Dell,
>> > > and updated any drivers that I could understand what it's for.
>> > > ran diagnostics from dell
>> > >
>> > > I would like to try updating motherboad driver but dont know what
>> > they
>> > > call it.
>> > >
>> > > please can someone help me with the blue screen issue and how do i
>> > find
>> > > the motherboard driver, where is it in device manager
>> > >
>> > >
>> > > --
>> > > pcollins29 > >
>
> sorry, just joined today, dont know my way around too well
>
> I have trend micro pc cillin 14 as virus and windows defender as
> firewall. I've done what you told me too so far and it seems to be
> working. dont know if I've left this thing alone long enuf. Ive been
> trying to find answers all day
>
>
> --
> pcollins29
 

My Computer

Top