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Solved bsod idk

jasond19

Power User
Messages
340
Location
visalia, ca
#1
i ran a quik scan with maleware bytes, pulled 1 rootware it was called not sure what that is anyway i followed instructions on restarting, as i boot down, a blue screen pops up telling me something about a dumpfile, and if i saw this screen again to contact admin, then i saw a plain blue screen, i booted bk up reluctntly, but am bk on the web, running slow tho. are there any actions i need to take??
 

My Computer

System One

  • Manufacturer/Model
    toshiba satellite
    CPU
    Intel Pentium T2080 @ 1.73GHz 66 °C Yonah 65nm Technology
    Motherboard
    TOSHIBA ISRAE (U2E1)
    Graphics Card(s)
    Generic PnP Monitor (1440x900@60Hz) Mobile Intel(R) 945 Expr

richc46

Staff member
Vista Guru
Gold Member
Messages
20,105
Location
Fairfield County, CT
#2
Last edited:

My Computer

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  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
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    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
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    Fan
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    Dell USB 4 button optical
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    Dell USB
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    DSL provided by ATT

jasond19

Power User
Messages
340
Location
visalia, ca
#3
thanks rich, im collecting the info now, this is really going to run up my tab, lol
 

My Computer

System One

  • Manufacturer/Model
    toshiba satellite
    CPU
    Intel Pentium T2080 @ 1.73GHz 66 °C Yonah 65nm Technology
    Motherboard
    TOSHIBA ISRAE (U2E1)
    Graphics Card(s)
    Generic PnP Monitor (1440x900@60Hz) Mobile Intel(R) 945 Expr

richc46

Staff member
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Gold Member
Messages
20,105
Location
Fairfield County, CT
#4
Im adding the cost of the new financial calculator that I will need to figure all this out.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
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    Dell USB
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jasond19

Power User
Messages
340
Location
visalia, ca
#5
hey rich, i was having some problms downloading the bsod file for u, everything froze up on me programs shut down, my mouse was like 30 40 sec behind me, so i finally got to were i could reboot, and then i ran a full scan with malwarebytes, had 7 infections, now i seem to be running better, do u think i should still follow the bsod instructions?
 

My Computer

System One

  • Manufacturer/Model
    toshiba satellite
    CPU
    Intel Pentium T2080 @ 1.73GHz 66 °C Yonah 65nm Technology
    Motherboard
    TOSHIBA ISRAE (U2E1)
    Graphics Card(s)
    Generic PnP Monitor (1440x900@60Hz) Mobile Intel(R) 945 Expr

richc46

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Messages
20,105
Location
Fairfield County, CT
#6
What you should do is enjoy the computer. If you get another BSOD, post the file then. It will have both reports; the more the better.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT

jasond19

Power User
Messages
340
Location
visalia, ca
#7
thanks rich, hey seeing how im using malwarebytes, is there any reason i should be usin something like say spyware blaster? or will malwarebytes take care of it all? lol also do have a magic link that will explain to me what the bsod is, and how i get it? lol ill buy the new calculator, ty bud
 

My Computer

System One

  • Manufacturer/Model
    toshiba satellite
    CPU
    Intel Pentium T2080 @ 1.73GHz 66 °C Yonah 65nm Technology
    Motherboard
    TOSHIBA ISRAE (U2E1)
    Graphics Card(s)
    Generic PnP Monitor (1440x900@60Hz) Mobile Intel(R) 945 Expr

richc46

Staff member
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Messages
20,105
Location
Fairfield County, CT
#8
I think the best protection is a good real time anti virus; I use Security Essentials. I use Malwarebytes to run a once a week scan, Spywareblaster for real time protection and Super Anti Spyware for once a week Scans. You can use all of these together, but run only one Scan at a time.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT

richc46

Staff member
Vista Guru
Gold Member
Messages
20,105
Location
Fairfield County, CT
#9
TY my online buddy. Account has been properly credited.
If Security Essentials gives you a warning about Malwarebytes, Ill tell you how to exculde Malwarebytes from the Security Essentials Scan.

I can give this last piece of adivce because I remember how it felt to be young. Use common sense. Those sites that you really want to visit, dont.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT

jasond19

Power User
Messages
340
Location
visalia, ca
#10
well rich the bsod, keeps coming up and every time i try to add as an atthmnt, it happns again, idk what i should do, itll just pop up out of noware???
 

My Computer

System One

  • Manufacturer/Model
    toshiba satellite
    CPU
    Intel Pentium T2080 @ 1.73GHz 66 °C Yonah 65nm Technology
    Motherboard
    TOSHIBA ISRAE (U2E1)
    Graphics Card(s)
    Generic PnP Monitor (1440x900@60Hz) Mobile Intel(R) 945 Expr

richc46

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Messages
20,105
Location
Fairfield County, CT
#11
Post the reports. You know that I will try my best to solve the problem.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT

jasond19

Power User
Messages
340
Location
visalia, ca
#12
Thats just it i dont know how to post them, i have them saved, and when i try to attch them the bsod opens,
ill click attcmnts, add the file, click upload, then after that nothing happns the screen opens, bsod screen that is,
 

My Computer

System One

  • Manufacturer/Model
    toshiba satellite
    CPU
    Intel Pentium T2080 @ 1.73GHz 66 °C Yonah 65nm Technology
    Motherboard
    TOSHIBA ISRAE (U2E1)
    Graphics Card(s)
    Generic PnP Monitor (1440x900@60Hz) Mobile Intel(R) 945 Expr

jasond19

Power User
Messages
340
Location
visalia, ca
#13
i dont understand it tho, my computer is moving good tho,
 

My Computer

System One

  • Manufacturer/Model
    toshiba satellite
    CPU
    Intel Pentium T2080 @ 1.73GHz 66 °C Yonah 65nm Technology
    Motherboard
    TOSHIBA ISRAE (U2E1)
    Graphics Card(s)
    Generic PnP Monitor (1440x900@60Hz) Mobile Intel(R) 945 Expr

richc46

Staff member
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Gold Member
Messages
20,105
Location
Fairfield County, CT
#14
The blue screen is called a BSOD. The computer can work perfectly but then there is a conflict that the computer cannot handle and to protect itself it goes to blue screen. Dont be fooled that it is running well, now. Sooner or later the conflict will happen again and then the BSOD. You can choose to wait and then give the reports or post now.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT

jasond19

Power User
Messages
340
Location
visalia, ca
#15
Rich, i am tryn to post the reports, but i cant or dont know how 1 or the other, here is exactly what im doing:
ill click attchmnts, itll take me to my downloads, ill click the reports, then open ill go to the page were i can upload, so ill click upload, then nothing, just a box with the option to remove, idk what im doing wrong???
 

My Computer

System One

  • Manufacturer/Model
    toshiba satellite
    CPU
    Intel Pentium T2080 @ 1.73GHz 66 °C Yonah 65nm Technology
    Motherboard
    TOSHIBA ISRAE (U2E1)
    Graphics Card(s)
    Generic PnP Monitor (1440x900@60Hz) Mobile Intel(R) 945 Expr

richc46

Staff member
Vista Guru
Gold Member
Messages
20,105
Location
Fairfield County, CT
#16

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT

jasond19

Power User
Messages
340
Location
visalia, ca
#18
ok rich i think i got it figg how to add an attchmnt, and thank you for all your help
 

My Computer

System One

  • Manufacturer/Model
    toshiba satellite
    CPU
    Intel Pentium T2080 @ 1.73GHz 66 °C Yonah 65nm Technology
    Motherboard
    TOSHIBA ISRAE (U2E1)
    Graphics Card(s)
    Generic PnP Monitor (1440x900@60Hz) Mobile Intel(R) 945 Expr

richc46

Staff member
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Gold Member
Messages
20,105
Location
Fairfield County, CT
#19
Sorry, that was not it. Actually, I have never seen anything like that before.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT

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