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Cannot Get Internet on Windows Vista Basic Acer Laptop New out of

J

JJarvis

#1
I recently had a docotor's office that is one of my clients ask to put her
laptop computers on their network. They use Static I.P. Addresses for each
of the computers connected to their network. I modified the wireless N
router to work as a wireless switch. I have he other computers running XP on
the wireless network and my laptop running Vista Home Premium on the network
but the ones using Vista Basic will only show the local network and not the
internet. This is on the wireless card and on the LAN adapter. Is there a
fix to this problem other than ripping out the Vista OS and putting in XP Pro?
--
CompTIA Certified Professional
 

My Computer

R

Robert L. \(MS-MVP\)

#2
You may want to check if there is any new firmware for the router and new
driver for NIC. Or this link may help.

Vista Local OnlyVista Local Only. Vista: Local only - no Internet issues
Vista - Local Connection Only Vista: Wireless local only. Post your
questions, comments, ...
http://bobmsmvp.googlepages.com/vistalocalonly


--
Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on
http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on
http://www.HowToNetworking.com


"JJarvis" <JJarvis@xxxxxx> wrote in message
news:BA4117DF-CB7C-47C0-B6F0-6F6A1089123E@xxxxxx

>I recently had a docotor's office that is one of my clients ask to put her
> laptop computers on their network. They use Static I.P. Addresses for
> each
> of the computers connected to their network. I modified the wireless N
> router to work as a wireless switch. I have he other computers running XP
> on
> the wireless network and my laptop running Vista Home Premium on the
> network
> but the ones using Vista Basic will only show the local network and not
> the
> internet. This is on the wireless card and on the LAN adapter. Is there
> a
> fix to this problem other than ripping out the Vista OS and putting in XP
> Pro?
> --
> CompTIA Certified Professional
 

My Computer

J

JJarvis

#3
--
CompTIA Certified Professional


"JJarvis" wrote:

> I recently had a docotor's office that is one of my clients ask to put her
> laptop computers on their network. They use Static I.P. Addresses for each
> of the computers connected to their network. I modified the wireless N
> router to work as a wireless switch. I have he other computers running XP on
> the wireless network and my laptop running Vista Home Premium on the network
> but the ones using Vista Basic will only show the local network and not the
> internet. This is on the wireless card and on the LAN adapter. Is there a
> fix to this problem other than ripping out the Vista OS and putting in XP Pro?
> --
> CompTIA Certified Professional
 

My Computer

J

JJarvis

#4
It is not an issue with the firmware or anything like that. Using the LAN
RJ45 I get the same thing. It is a setting somewhere. I disabled the
firewall. Ripped out the Norton Inet security and I still get only local
access. Does anyone out there have a fix for this problem.
I have a computer running vista home premium and it works fine using the
same ip address and settings.
I called Microsoft and their crazy tech support wants me to call acer and
acer wants almost 3 bucks a minute to solve the problem they created. I
can't believe customer service has gone down the toilet. I would starve to
death if I ran my business like these companies run theirs.
 

My Computer

J

Jeffrey Randow

#5
You did assign a default gateway on the adapter?
---
Jeffrey Randow
jeffreycentex@xxxxxx
Windows Networking MVP 2001-2006
http://www.networkblog.net

On Mon, 3 Dec 2007 07:13:04 -0800, JJarvis
<JJarvis@xxxxxx> wrote:

>It is not an issue with the firmware or anything like that. Using the LAN
>RJ45 I get the same thing. It is a setting somewhere. I disabled the
>firewall. Ripped out the Norton Inet security and I still get only local
>access. Does anyone out there have a fix for this problem.
>I have a computer running vista home premium and it works fine using the
>same ip address and settings.
>I called Microsoft and their crazy tech support wants me to call acer and
>acer wants almost 3 bucks a minute to solve the problem they created. I
>can't believe customer service has gone down the toilet. I would starve to
>death if I ran my business like these companies run theirs.
 

My Computer