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Can't5 get past Launch Startup Repair or Start Windows Normally

D

drumz

#1
My sons toshiba laptop just turned off and won't restart not matter what I've
tried.

I tried starting in safe mode and just about every other option. I can boot
from the CD but it just returns back to Launch Startup Repair or Start
Windows Normally.

This is the error:
Status: 0xc00000e9
Unexpected I/O Error
And says it could be due to a recent change in hardware or software

He says that he hasn't done any updates to anything.

So does this sound like a hardware problem?
Thanks much for your input.
 

My Computer

G

Gene E. Bloch

#2
On 2/17/10, drumz posted:

> My sons toshiba laptop just turned off and won't restart not matter what I've
> tried.

> I tried starting in safe mode and just about every other option. I can boot
> from the CD but it just returns back to Launch Startup Repair or Start
> Windows Normally.

> This is the error:
> Status: 0xc00000e9
> Unexpected I/O Error
> And says it could be due to a recent change in hardware or software

> He says that he hasn't done any updates to anything.

> So does this sound like a hardware problem?
> Thanks much for your input.
It does sound like hardware, but not 100%...

Have you tried the startup repair? It has worked OK for me - but be
warned, you have time to cook a turkey while it churns. If that
succeeds, then it was software.

OK, it's really only 30-40 minutes, but it seemed like forever the
first time I tried it, since I had no idea...

Failing that, if you have the Windows installation DVD, you can boot to
that & try a Repair Installation (but it's confusing to get there
during the installation process). This is *not* the same as factory
recovery, which destroys all the info on the hard drive & starts over.

--
Gene Bloch 650.366.4267 lettersatblochg.com
 

My Computer

D

drumz

#3
Re: Can't5 get past Launch Startup Repair or Start Windows Normall

Yes, I ran the repair and it just goes right back to the screen with the 2
choices of repair or start normally.

"Gene E. Bloch" wrote:

> On 2/17/10, drumz posted:

> > My sons toshiba laptop just turned off and won't restart not matter what I've
> > tried.
>

> > I tried starting in safe mode and just about every other option. I can boot
> > from the CD but it just returns back to Launch Startup Repair or Start
> > Windows Normally.
>

> > This is the error:
> > Status: 0xc00000e9
> > Unexpected I/O Error
> > And says it could be due to a recent change in hardware or software
>

> > He says that he hasn't done any updates to anything.
>

> > So does this sound like a hardware problem?
> > Thanks much for your input.
>
> It does sound like hardware, but not 100%...
>
> Have you tried the startup repair? It has worked OK for me - but be
> warned, you have time to cook a turkey while it churns. If that
> succeeds, then it was software.
>
> OK, it's really only 30-40 minutes, but it seemed like forever the
> first time I tried it, since I had no idea...
>
> Failing that, if you have the Windows installation DVD, you can boot to
> that & try a Repair Installation (but it's confusing to get there
> during the installation process). This is *not* the same as factory
> recovery, which destroys all the info on the hard drive & starts over.
>
> --
> Gene Bloch 650.366.4267 lettersatblochg.com
>
>
> .
>
 

My Computer

G

Gene E. Bloch

#4
Re: Can't5 get past Launch Startup Repair or Start Windows Normall

Have you run the repair installation after booting from the Windows
DVD? What you said seems to imply not...

On 2/18/10, drumz posted:

> Yes, I ran the repair and it just goes right back to the screen with the 2
> choices of repair or start normally.

> "Gene E. Bloch" wrote:

>> On 2/17/10, drumz posted:

>>> My sons toshiba laptop just turned off and won't restart not matter what
>>> I've tried.
>>

>>> I tried starting in safe mode and just about every other option. I can boot
>>> from the CD but it just returns back to Launch Startup Repair or Start
>>> Windows Normally.
>>

>>> This is the error:
>>> Status: 0xc00000e9
>>> Unexpected I/O Error
>>> And says it could be due to a recent change in hardware or software
>>> He says that he hasn't done any updates to anything.
>>> So does this sound like a hardware problem?
>>> Thanks much for your input.
>>
>> It does sound like hardware, but not 100%...
>>
>> Have you tried the startup repair? It has worked OK for me - but be
>> warned, you have time to cook a turkey while it churns. If that
>> succeeds, then it was software.
>>
>> OK, it's really only 30-40 minutes, but it seemed like forever the
>> first time I tried it, since I had no idea...
>>
>> Failing that, if you have the Windows installation DVD, you can boot to
>> that & try a Repair Installation (but it's confusing to get there
>> during the installation process). This is *not* the same as factory
>> recovery, which destroys all the info on the hard drive & starts over.
>>
>> --
>> Gene Bloch 650.366.4267 lettersatblochg.com
>>
>>
>> .
>>
--
Gene Bloch 650.366.4267 lettersatblochg.com
 

My Computer