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Configuring Updates Fails

#1
My sons laptop is currently stuck at the screen "Configuring updates: Stage 3 of 3 - 0% complete. Do not turn off your computer."
It has been like this over that last hour or so. It keeps rebooting to the same screen.
I have turned it off and tried safe mode, goes to the same screen.
I have the reinstallation dvd for this laptop.
What do I need to do to attempt recovery of the OS and will any data he has be kept or will it be lost?
 

My Computer

System One

  • Manufacturer/Model
    Dell Inspiron 1525
    Memory
    3GB
#3
Got the problem fixed. The Dell reinstall disk had a system restore that got the laptop back to a previous point. So all is well now.
Thanks
 

My Computer

System One

  • Manufacturer/Model
    Dell Inspiron 1525
    Memory
    3GB