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Connect to my company's application sharing server missing in RWW

B

Brent C

#1
We have a Windows 2003 Terminal Server in a SBS 2003 network and are having a
random problem where the "Connect to my company's application sharing server"
link will disappear from the RWW.

I have not been able to to determine any pattern and it seems to fix itself
after a while with no changes being made.

This Network has been in place for several years and has only started being
an issue over the last few months (as far as I know). I have checked all the
registry settings on the TS/SBS boxes and they appear fine.

Done anyone have nay suggestions?

Thanks
 

My Computer

L

Larry Struckmeyer[SBS-MVP]

#2
When the TS is not available in RWW, is it in use? Or not in use? Wondering
if the NIC card goes to sleep and the system is invisible to the SBS?

Can you ping the TS from a cmd prompt when it is not available?

Failing NIC, failing switch port, bad patch cord, NIC needs latest drivers,
TOE, is one avenue to exclude.

-
Larry
Please post the resolution to your
issue so others may benefit
-
Get Your SBS Health Check at
www.sbsbpa.com


> We have a Windows 2003 Terminal Server in a SBS 2003 network and are
> having a random problem where the "Connect to my company's application
> sharing server" link will disappear from the RWW.
>
> I have not been able to to determine any pattern and it seems to fix
> itself after a while with no changes being made.
>
> This Network has been in place for several years and has only started
> being an issue over the last few months (as far as I know). I have
> checked all the registry settings on the TS/SBS boxes and they appear
> fine.
>
> Done anyone have nay suggestions?
>
> Thanks
>
 

My Computer

B

Brent C

#3
Re: Connect to my company's application sharing server missing in

By the time the remote user notifies me of the problem and I log in to have a
look the issue has rectified itself. It typically only lasts 30 mins and I
have only seen the issue once. The user did indicate that the problem seems
to occur more frequently in the early hours of the morning 5am and typically
before 9. This user is now pretty much the only person who uses the TS.

We do have monitoring software on the servers and I am notified within
15mins of any communication problems so if the server was unreachable then I
would be notified. This to me would rule out any nic, switch, cabling issues
etc although I had thought of it.

I will try to ping the box next time it happens, the problem is just
catching it in the act and I don't have any logs/error reports to go off so I
am flying blind.

"Larry Struckmeyer[SBS-MVP]" wrote:

> When the TS is not available in RWW, is it in use? Or not in use? Wondering
> if the NIC card goes to sleep and the system is invisible to the SBS?
>
> Can you ping the TS from a cmd prompt when it is not available?
>
> Failing NIC, failing switch port, bad patch cord, NIC needs latest drivers,
> TOE, is one avenue to exclude.
>
> -
> Larry
> Please post the resolution to your
> issue so others may benefit
> -
> Get Your SBS Health Check at
> www.sbsbpa.com
>
>

> > We have a Windows 2003 Terminal Server in a SBS 2003 network and are
> > having a random problem where the "Connect to my company's application
> > sharing server" link will disappear from the RWW.
> >
> > I have not been able to to determine any pattern and it seems to fix
> > itself after a while with no changes being made.
> >
> > This Network has been in place for several years and has only started
> > being an issue over the last few months (as far as I know). I have
> > checked all the registry settings on the TS/SBS boxes and they appear
> > fine.
> >
> > Done anyone have nay suggestions?
> >
> > Thanks
> >
>
>
> .
>
 

My Computer

S

SuperGumby [SBS MVP]

#4
Re: Connect to my company's application sharing server missing in

I'd be looking at the output from 'ipconfig /all' from the SBS, the TS, and
a client PC.

"Brent C" <[email protected]> wrote in message
news:[email protected]

> By the time the remote user notifies me of the problem and I log in to
> have a
> look the issue has rectified itself. It typically only lasts 30 mins and I
> have only seen the issue once. The user did indicate that the problem
> seems
> to occur more frequently in the early hours of the morning 5am and
> typically
> before 9. This user is now pretty much the only person who uses the TS.
>
> We do have monitoring software on the servers and I am notified within
> 15mins of any communication problems so if the server was unreachable then
> I
> would be notified. This to me would rule out any nic, switch, cabling
> issues
> etc although I had thought of it.
>
> I will try to ping the box next time it happens, the problem is just
> catching it in the act and I don't have any logs/error reports to go off
> so I
> am flying blind.
>
> "Larry Struckmeyer[SBS-MVP]" wrote:
>

>> When the TS is not available in RWW, is it in use? Or not in use?
>> Wondering
>> if the NIC card goes to sleep and the system is invisible to the SBS?
>>
>> Can you ping the TS from a cmd prompt when it is not available?
>>
>> Failing NIC, failing switch port, bad patch cord, NIC needs latest
>> drivers,
>> TOE, is one avenue to exclude.
>>
>> -
>> Larry
>> Please post the resolution to your
>> issue so others may benefit
>> -
>> Get Your SBS Health Check at
>> www.sbsbpa.com
>>
>>

>> > We have a Windows 2003 Terminal Server in a SBS 2003 network and are
>> > having a random problem where the "Connect to my company's application
>> > sharing server" link will disappear from the RWW.
>> >
>> > I have not been able to to determine any pattern and it seems to fix
>> > itself after a while with no changes being made.
>> >
>> > This Network has been in place for several years and has only started
>> > being an issue over the last few months (as far as I know). I have
>> > checked all the registry settings on the TS/SBS boxes and they appear
>> > fine.
>> >
>> > Done anyone have nay suggestions?
>> >
>> > Thanks
>> >
>>
>>
>> .
>>
 

My Computer