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Crash Dump files not saving

J

Jane Rocksford

#1
Hi,

Our server is blue screening on a regular basis and we think we know the
cause but would like to use the crash dump files to confirm this. The
problem is that they are not being saved to disk! I've checked this article
and everything seems fine - http://support.microsoft.com/kb/130536

Does anyone know of any otehr reasons why these may not be being saved?

Thanks.
 

My Computer

J

Jane Rocksford

#2
Sorry forgot to mention that the server is running Windows Web Server 2008
x64


"Jane Rocksford" <j.rocksford.1971@newsgroup> wrote in message
news:OtReK6htKHA.4220@newsgroup

> Hi,
>
> Our server is blue screening on a regular basis and we think we know the
> cause but would like to use the crash dump files to confirm this. The
> problem is that they are not being saved to disk! I've checked this
> article and everything seems fine - http://support.microsoft.com/kb/130536
>
> Does anyone know of any otehr reasons why these may not be being saved?
>
> Thanks.
>
>
 

My Computer

R
#3
Hi Jane,

did you had enabled a full memory dump in the advanced system settings ? And
is the page file settings "automatically managed by OS" ?

check the following KB for getting more details around "dumping" a server
2008 :
How to generate a kernel or a complete memory dump file in Windows Server
2008
http://support.microsoft.com/kb/969028/en-us

Hope that helps

Regards
Ramazan
"Jane Rocksford" <j.rocksford.1971@newsgroup> wrote in message
news:u5s3i7htKHA.4752@newsgroup

> Sorry forgot to mention that the server is running Windows Web Server 2008
> x64
>
>
> "Jane Rocksford" <j.rocksford.1971@newsgroup> wrote in message
> news:OtReK6htKHA.4220@newsgroup

>> Hi,
>>
>> Our server is blue screening on a regular basis and we think we know the
>> cause but would like to use the crash dump files to confirm this. The
>> problem is that they are not being saved to disk! I've checked this
>> article and everything seems fine -
>> http://support.microsoft.com/kb/130536
>>
>> Does anyone know of any otehr reasons why these may not be being saved?
>>
>> Thanks.
>>
>>
>
 

My Computer

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