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DVD-Rom disappering after new software download?

#1
My DVD-Rom worked fine when I got my computer (new), however a month later
when I installed a new photo program, Adobe Photoshop Elements 6.0, the
DVD-Rom disappeared. It does not show up on the hardware list and when you
put a CD (I've tried several CD's), it will not run them at all.
No error messages or anything, just as if it's not there.

When I restored to a previous state/save point, my DVD-Rom came back however
my photo program was now gone of course. I re-installed my photo program and
the DVD-Rom disappeared again.

Tips? Help?

Is there an easy fix to this that does NOT involve dealing with tech support
hours on the phone? haha

~BB

(p.s. am using Windows Vista of course)
 

My Computer

M

Mike Hall - MVP

#2
Try this..

http://support.microsoft.com/default.aspx/kb/929461

--
Mike Hall - MVP
http://msmvps.com/blogs/mikehall/default.aspx




"BB" <BB@xxxxxx> wrote in message
news:150BC56D-AA53-4F0C-9503-2D98BCA23D73@xxxxxx

> My DVD-Rom worked fine when I got my computer (new), however a month later
> when I installed a new photo program, Adobe Photoshop Elements 6.0, the
> DVD-Rom disappeared. It does not show up on the hardware list and when you
> put a CD (I've tried several CD's), it will not run them at all.
> No error messages or anything, just as if it's not there.
>
> When I restored to a previous state/save point, my DVD-Rom came back
> however
> my photo program was now gone of course. I re-installed my photo program
> and
> the DVD-Rom disappeared again.
>
> Tips? Help?
>
> Is there an easy fix to this that does NOT involve dealing with tech
> support
> hours on the phone? haha
>
> ~BB
>
> (p.s. am using Windows Vista of course)
 

My Computer

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