• This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn more.

Email won't send with attachments

lb1006

New Member
Messages
11
#1
My emails stopped sending when I have attachments --- Can any one help with this - also - emails with HTML will only read as text. Any help is appreciated.
 

My Computer

M

Michael Santovec

#2
1) How large are the attachments?

Are you getting any error message?

Make sure that you anti-virus is not scanning outgoing mail. That can
cause problems.

2) Tools, Options, Read, Uncheck Read All Messages in Plain Text. Or
for a quick workaround for the current message, press ALT+Shift+H

--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm



"lb1006" <guest@xxxxxx-email.com> wrote in message
news:a552fdd86b3f0aefdd6d94ea55bfda64@xxxxxx-gateway.com...

>
> My emails stopped sending when I have attachments --- Can any one help
> with this - also - emails with HTML will only read as text. Any help
> is
> appreciated.
>
>
> --
> lb1006
 

My Computer

lb1006

New Member
Messages
11
#3
attachments are very small - virus and firewall turned off; can read html messages now - but still getting error when trying to send any email with any attachment involved. Any help is much appreciated!
 

My Computer

lb1006

New Member
Messages
11
#4
We had this problem for about a month with just windows mail - but the emails would eventually go. Then I updated the Windows Vista about a week ago and now NO emails with any type of attachments will go through Windows Live Mail. I have discussed this with our service provider and they think it is a "vista" problem - so has anyone else had this problem? I have been on other websites and it seems to be a very common problem with Windows Live Mail and Vista.

Again all firewall and virus protection is turned off - so this isn't the problem. :(
 

My Computer

G

Gary VanderMolen

#5
What exactly does the error message say?

--
Gary VanderMolen, MS-MVP (Mail)


"lb1006" <guest@xxxxxx-email.com> wrote in message news:c143a6b5b8d76d905516abe1767a259e@xxxxxx-gateway.com...

>
> attachments are very small - virus and firewall turned off; can read
> html messages now - but still getting error when trying to send any
> email with any attachment involved. Any help is much appreciated!
>
>
> --
> lb1006
 

My Computer

G

Gary VanderMolen

#6
Which antivirus? Some of them still cause problems even when
turned 'off'.

--
Gary VanderMolen, MS-MVP (Mail)


"lb1006" <guest@xxxxxx-email.com> wrote in message news:09e23c0e62128a9f9702183fd9fa7e2b@xxxxxx-gateway.com...

>
> We had this problem for about a month with just windows mail - but the
> emails would eventually go. Then I updated the Windows Vista about a
> week ago and now NO emails with any type of attachments will go through
> Windows Live Mail. I have discussed this with our service provider and
> they think it is a "vista" problem - so has anyone else had this
> problem? I have been on other websites and it seems to be a very common
> problem with Windows Live Mail and Vista.
>
> Again all firewall and virus protection is turned off - so this isn't
> the problem. :(
>
>
> --
> lb1006
 

My Computer

lb1006

New Member
Messages
11
#7
Trend MicroVirus = so you are saying even with it turned off it causes problems. I am about to renew my virus protection - should I get something different so I can again send emails with attachmetns?
 

My Computer

G

Gary VanderMolen

#8
No need to buy anything. Of the free antivirus programs,
the ones that have a good reputation are:

AVG free edition:
http://free.grisoft.com/doc/5390/us/frt/0?prd=aff
and
Avast free edition:
http://www.avast.com/eng/download-avast-home.html

However, with either of those, during the install phase you must
select 'custom' install, and then deselect the email scanning module
so it won't install.

--
Gary VanderMolen, MS-MVP (Mail)


"lb1006" <guest@xxxxxx-email.com> wrote in message news:adaf3c24351a64ce9e42258a90a15e66@xxxxxx-gateway.com...

>
> Trend MicroVirus = so you are saying even with it turned off it causes
> problems. I am about to renew my virus protection - should I get
> something different so I can again send emails with attachmetns?
>
>
> --
> lb1006
 

My Computer

W

...winston

#9
Afaik..there were no Vista updates that impacted WLM ability to send mail with an attachment or impacted an isp's ability to
transmit or receive emails with attachments.

Care to elaborate on the primary file extensions being sent(attempted) ?

Which firewall ?

--
...winston
ms-mvp mail


"lb1006" <guest@xxxxxx-email.com> wrote in message news:09e23c0e62128a9f9702183fd9fa7e2b@xxxxxx-gateway.com...

>
> We had this problem for about a month with just windows mail - but the
> emails would eventually go. Then I updated the Windows Vista about a
> week ago and now NO emails with any type of attachments will go through
> Windows Live Mail. I have discussed this with our service provider and
> they think it is a "vista" problem - so has anyone else had this
> problem? I have been on other websites and it seems to be a very common
> problem with Windows Live Mail and Vista.
>
> Again all firewall and virus protection is turned off - so this isn't
> the problem. :(
>
>
> --
> lb1006
 

My Computer

lb1006

New Member
Messages
11
#10
The attachments are merely an email sent to us and then us forwarding that email - it shows it as an attachment. Also if I try to send anything like a picture (very small pic) - the emails won't send. Emails do go if I'm just typing in plain text, etc. I have contacted our internet service provider and we can send emails with attachments through their "webmail" service - so it has to be something wrong with Windows Live Mail or Windows Mail. It is extremely frustrating!

The firewall we are using is the one that came with the computer - Windows Firewall. We turned it totally off and turned off Trend Micro and still cannot send emails. I have searched through the internet and have found that many people are having this same problem. Any help you can give me would be greatly appreciated.

If you want - you can email me direclty at laurie.1006@hotmail.com

Thanks.
 

My Computer

G

Gary VanderMolen

#11
If you want to rule out Trend Micro as the possible culprit,
you will have to uninstall it. Turning it "off" seldom removes
all its effects.

--
Gary VanderMolen, MS-MVP (Mail)


"lb1006" <guest@xxxxxx-email.com> wrote in message news:59c2eebbb6d705c53ddf5bbfe0e35a3a@xxxxxx-gateway.com...

>
> The attachments are merely an email sent to us and then us forwarding
> that email - it shows it as an attachment. Also if I try to send
> anything like a picture (very small pic) - the emails won't send.
> Emails do go if I'm just typing in plain text, etc. I have contacted our
> internet service provider and we can send emails with attachments
> through their "webmail" service - so it has to be something wrong with
> Windows Live Mail or Windows Mail. It is extremely frustrating!
>
> The firewall we are using is the one that came with the computer -
> Windows Firewall. We turned it totally off and turned off Trend Micro
> and still cannot send emails. I have searched through the internet and
> have found that many people are having this same problem. Any help you
> can give me would be greatly appreciated.
>
> If you want - you can email me direclty at laurie.1006@xxxxxx
>
> Thanks.
>
>
> --
> lb1006
 

My Computer

W

...winston

#12
I agree with Gary's input...disabling TM may not be sufficient.

Sorry, all replies to the newsgroup.
--
...winston
ms-mvp mail


"lb1006" <guest@xxxxxx-email.com> wrote in message news:59c2eebbb6d705c53ddf5bbfe0e35a3a@xxxxxx-gateway.com...

> The firewall we are using is the one that came with the computer -
> Windows Firewall. We turned it totally off and turned off Trend Micro
> and still cannot send emails. I have searched through the internet and
> have found that many people are having this same problem. Any help you
> can give me would be greatly appreciated.
>
> If you want - you can email me direclty at laurie.1006@xxxxxx
 

My Computer

DoctorA

New Member
Messages
21
#13
If you want to rule out Trend Micro as the possible culprit,
you will have to uninstall it. Turning it "off" seldom removes
all its effects.

--
Gary VanderMolen, MS-MVP (Mail)


"lb1006" <guest@xxxxxx-email.com> wrote in message news:59c2eebbb6d705c53ddf5bbfe0e35a3a@xxxxxx-gateway.com...
>
> The attachments are merely an email sent to us and then us forwarding
> that email - it shows it as an attachment. Also if I try to send
> anything like a picture (very small pic) - the emails won't send.
> Emails do go if I'm just typing in plain text, etc. I have contacted our
> internet service provider and we can send emails with attachments
> through their "webmail" service - so it has to be something wrong with
> Windows Live Mail or Windows Mail. It is extremely frustrating!
>
> The firewall we are using is the one that came with the computer -
> Windows Firewall. We turned it totally off and turned off Trend Micro
> and still cannot send emails. I have searched through the internet and
> have found that many people are having this same problem. Any help you
> can give me would be greatly appreciated.
>
> If you want - you can email me direclty at laurie.1006@xxxxxx
>
> Thanks.
>
>
> --
> lb1006
Hi guys-I am having similar problem with sending and receiving emails with attachments. Mail will time out and messages stuck in outbox. I did Gary's suggestion I have seen of not installing email scanning so I uninstalled and sent the email with 2mb video attachment. It did finally send but took 3.5 minutes using Windows Live Mail but did not time out. I am using DSL, Vista Home Premium. Should it take this long to send file of this size? I am going to reinstall Panda Internet Security 2008 but do custom install if that is possible. I still have 267 day s left that I paid for.
Thank you,
Robert
 

My Computer

M

Michael Santovec

#14
That's an average sending speed of about 110 kbps (takes into account
the encoding overhead of about 40%).

What speed does your DSL supplier promise? Note that the Sending
(upload) speed is typically a fraction of the download speed. That's
true of many connection methods including dial-up, cable and satellite

--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm



"DoctorA" <guest@xxxxxx-email.com> wrote in message
news:4dce52d6db7372e262e66a03552b2f25@xxxxxx-gateway.com...

>
> Gary VanderMolen;788724 Wrote:

>> If you want to rule out Trend Micro as the possible culprit,
>> you will have to uninstall it. Turning it "off" seldom removes
>> all its effects.
>>
>> --
>> Gary VanderMolen, MS-MVP (Mail)
>>
>>
>> "lb1006" <guest@xxxxxx-email.com> wrote in message
>> news:59c2eebbb6d705c53ddf5bbfe0e35a3a@xxxxxx-gateway.com...> > >

>> > >
>> > > The attachments are merely an email sent to us and then us
>> > > forwarding
>> > > that email - it shows it as an attachment. Also if I try to send
>> > > anything like a picture (very small pic) - the emails won't send.
>> > > Emails do go if I'm just typing in plain text, etc. I have
>> > > contacted
>> > our
>> > > internet service provider and we can send emails with attachments
>> > > through their "webmail" service - so it has to be something wrong
>> > with
>> > > Windows Live Mail or Windows Mail. It is extremely frustrating!
>> > >
>> > > The firewall we are using is the one that came with the
>> > > computer -
>> > > Windows Firewall. We turned it totally off and turned off Trend
>> > > Micro
>> > > and still cannot send emails. I have searched through the
>> > > internet
>> > and
>> > > have found that many people are having this same problem. Any
>> > > help
>> > you
>> > > can give me would be greatly appreciated.
>> > >
>> > > If you want - you can email me direclty at laurie.1006@xxxxxx
>> > >
>> > > Thanks.
>> > >
>> > >
>> > > --
>> > > lb1006 > >
> Hi guys-I am having similar problem with sending and receiving emails
> with attachments. Mail will time out and messages stuck in outbox. I
> did Gary's suggestion I have seen of not installing email scanning so
> I
> uninstalled and sent the email with 2mb video attachment. It did
> finally send but took 3.5 minutes using Windows Live Mail but did not
> time out. I am using DSL, Vista Home Premium. Should it take this
> long
> to send file of this size? I am going to reinstall Panda Internet
> Security 2008 but do custom install if that is possible. I still have
> 267 day s left that I paid for.
> Thank you,
> Robert
>
>
> --
> DoctorA
 

My Computer

DoctorA

New Member
Messages
21
#16
That's an average sending speed of about 110 kbps (takes into account
the encoding overhead of about 40%).

What speed does your DSL supplier promise? Note that the Sending
(upload) speed is typically a fraction of the download speed. That's
true of many connection methods including dial-up, cable and satellite

--

Mike - Santovec - Technical Help



"DoctorA" <guest@xxxxxx-email.com> wrote in message
news:4dce52d6db7372e262e66a03552b2f25@xxxxxx-gateway.com...
>
> Gary VanderMolen;788724 Wrote:
>> If you want to rule out Trend Micro as the possible culprit,
>> you will have to uninstall it. Turning it "off" seldom removes
>> all its effects.
>>
>> --
>> Gary VanderMolen, MS-MVP (Mail)
>>
>>
>> "lb1006" <guest@xxxxxx-email.com> wrote in message
>> news:59c2eebbb6d705c53ddf5bbfe0e35a3a@xxxxxx-gateway.com...> > >
> Hi guys-I am having similar problem with sending and receiving emails
> with attachments. Mail will time out and messages stuck in outbox. I
> did Gary's suggestion I have seen of not installing email scanning so
> I
> uninstalled and sent the email with 2mb video attachment. It did
> finally send but took 3.5 minutes using Windows Live Mail but did not
> time out. I am using DSL, Vista Home Premium. Should it take this
> long
> to send file of this size? I am going to reinstall Panda Internet
> Security 2008 but do custom install if that is possible. I still have
> 267 day s left that I paid for.
> Thank you,
> Robert
>
>
> --
> DoctorA
Just wanted to update-I started using Verizon Central's Webmail instead of Windows Mail and Windows Live Mail. It is light-speed compared to those email programs and sends email with large attachments in several seconds so is another option for those with problems. Even with A/V program uninstalled Windows Mail was still very slow.
Thanks,
Doc
 

My Computer

Users Who Are Viewing This Thread (Users: 1, Guests: 0)