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Solved Erratic mouse issues tried everything - HELP!!!

#1
I have been experiencing erratic mouse issues for the last couple months and feel like I've tried everything yet nothing fixes it. I've spent hours reading forums & blogs, googling etc and still the problem persists.
The mouse (movement AND scrolling) hesitates then jumps drastically across the screen. 70% of the time it's just annoying & bothersome but mostly functional, 20% it's non-functional and the other 10% it works fine. After switching mice numerous times, at this point I'm sure it's the computer, not a mouse issue.
I have an HP Pavilion desktop running Vista Home Premium 32-bit. My current mouse is a Microsoft Wireless Mobile Mouse 6000.




Here's what I've tried already, none of it has worked:
  1. Rebooted (numerous times, duh).
  2. Tried a different mouse (on my 4th mouse).
  3. Removed former mouse software.
  4. Removed & reinstalled and checked online for new drivers (Intellipoint 7.0 software).
  5. Tried different mouse settings including checking and unchecking "Hide Pointer While Typing" and "Display Pointer Trails".
  6. Bought a high quality mouse pad.
  7. Changed batteries.
  8. Cleaned lens/used canned air on lens.
  9. Tried different USB ports for the receiver.
  10. Tried Microsoft "Fit It" troubleshooter (Microsoft article 321122).
  11. Ran spyware/malware via my Microsoft security software, no issues found.
  12. Since this is a desktop, not laptop, it's not a touchpad issue.
  13. I've tried many other google tips found as well but can't remember all of it.
If anyone knows what else to try that may work I would be most grateful.
Thanks in advance!
 
Last edited by a moderator:

My Computer

System One

  • Manufacturer/Model
    HP Pavilion
    Mouse
    Microsoft Wireless Mobile Mouse 6000
    Keyboard
    HP factory (wired)
    Internet Speed
    DSL

richc46

Staff member
Vista Guru
Gold Member
#2
Sleeves and/or arms getting close to that old touch pad?
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT

roy69

47,65,65,6B
Vista Guru
Gold Member
#3
As richc has said the touchpad can cause problems, try turning it off.
Also try a wired mouse. I have had problems in the past with wireless mice and found that other devices can interfere with them. Do you have a cordless phone near by?
 

My Computer

System One

  • Manufacturer/Model
    Self Built
    CPU
    I5 3570K
    Motherboard
    Gigabyte Z77-DS3H
    Memory
    4 x 4GB corsair ballistix sport DDR3 1600 Mhz
    Graphics Card(s)
    Gigabyte Geforce GTX 660 TI
    Sound Card
    creative x-fi
    Monitor(s) Displays
    Primary CiBox 22" Widescreen LCD ,Secondary Dell 22" Widescreen
    Screen Resolution
    Both 1680 x 1050
    Hard Drives
    2 x 500G HD (SATA) 1 x 2TB USB
    PSU
    Corsair HX 620W ATX2.2 Modular SLI Complient PSU
    Case
    Antec 900 Ultimate Gaming Case
    Cooling
    3 x 80mm tri led front, 120mm side 120mm back, 200mm top
    Mouse
    Technika TKOPTM2
    Keyboard
    Logik
    Internet Speed
    288 / 4000
    Other Info
    Creative Inspire 7.1 T7900 Speakers
    Trust Graphics Tablet
#4
Desktops don't have touchpads (as stated in the original post twice) but thanks.
Nope, no cordless phone or other cordless/wireless devices nearby. This seems like it has to be a software issue since I've traded out mice 4 times now and the problem occurs with all of them. Very confounding issue!!!
 

My Computer

System One

  • Manufacturer/Model
    HP Pavilion
    Mouse
    Microsoft Wireless Mobile Mouse 6000
    Keyboard
    HP factory (wired)
    Internet Speed
    DSL

richc46

Staff member
Vista Guru
Gold Member
#5
Sounds like it might be a trojan. I know you said you ran the anti virus and malware. Was it malwarebytes, if not download and run that, also run hitmanpro?
Make sure you update them after the download.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT
#6
I'll give that a try when I get home and see what it does. Thanks richc46.
 

My Computer

System One

  • Manufacturer/Model
    HP Pavilion
    Mouse
    Microsoft Wireless Mobile Mouse 6000
    Keyboard
    HP factory (wired)
    Internet Speed
    DSL

richc46

Staff member
Vista Guru
Gold Member
#7
We will try our best to solve this
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT
#8
OK, so I ran Malwarebyte, Hitman Pro, Registry Booster (free version), and Advanced System Care 3 (free version) and the problem still persists.

Registry Booster did say that it found 497 registries needing to be fixed but that can only be done with the pay version, of course. With so many programs like this it's always hard to tell without taking the time to research them if they're automatically going to say that you have registry issues just to get you to buy the program so at this point I haven't done so.

Any additional recommendations?...
 

My Computer

System One

  • Manufacturer/Model
    HP Pavilion
    Mouse
    Microsoft Wireless Mobile Mouse 6000
    Keyboard
    HP factory (wired)
    Internet Speed
    DSL

richc46

Staff member
Vista Guru
Gold Member
#9
Try a port that is in back of the computer.
Did you try the ports in back of the computer?

Try in safe mode, same problem?
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT
#10
Yep, I've tried all the different USB ports for the receiver and that didn't make any difference.

I just now tried booting to Safe Mode and it still has the same problem in Safe Mode, very jittery, slow, erractic response.

I often get a random CorelIOMonitor.exe error pop up stating "There is no disk in the drive. Please insert a disk into drive" etc. I don't know what's causing that and can't get it to stop so I just have to click Canel a couple times and it goes away.

Now after installing UniBlue Registry Booster the other day I'm getting a pop up error very similar only it's a "registrybooster.exe - Do Disk" (etc) error of the same sort.

Could this/these be related to the erratic mouse?

Also, the registry booster scan is saying I have 276 System Related Errors and 203 User Related Errors. 1) Is this valid, 2) do I need to purchase the full/pay version to correct these?
 

My Computer

System One

  • Manufacturer/Model
    HP Pavilion
    Mouse
    Microsoft Wireless Mobile Mouse 6000
    Keyboard
    HP factory (wired)
    Internet Speed
    DSL

richc46

Staff member
Vista Guru
Gold Member
#11
I know you tested, but it points to malware. I googled and both .exe can be malware related.

Go to the security forum, down stairs (lol) and get a clean bill of health. If ok come back and we can discuss more. Tell them about the registry errors.

Stay away from that registry software. If they send you back that is the next place that we will look.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT
#12
Well the problem is solved. I just purchased a corded optical mouse and it works fine. No more hesitation and erratic behavior. Must have been some sort of radio interferance. Oh well. Long process to go through just to have to buy a corded mouse but at least it works correctly now.
 

My Computer

System One

  • Manufacturer/Model
    HP Pavilion
    Mouse
    Microsoft Wireless Mobile Mouse 6000
    Keyboard
    HP factory (wired)
    Internet Speed
    DSL

roy69

47,65,65,6B
Vista Guru
Gold Member
#13
Wireless mice can have all sorts of problems, glad it is sorted.
 

My Computer

System One

  • Manufacturer/Model
    Self Built
    CPU
    I5 3570K
    Motherboard
    Gigabyte Z77-DS3H
    Memory
    4 x 4GB corsair ballistix sport DDR3 1600 Mhz
    Graphics Card(s)
    Gigabyte Geforce GTX 660 TI
    Sound Card
    creative x-fi
    Monitor(s) Displays
    Primary CiBox 22" Widescreen LCD ,Secondary Dell 22" Widescreen
    Screen Resolution
    Both 1680 x 1050
    Hard Drives
    2 x 500G HD (SATA) 1 x 2TB USB
    PSU
    Corsair HX 620W ATX2.2 Modular SLI Complient PSU
    Case
    Antec 900 Ultimate Gaming Case
    Cooling
    3 x 80mm tri led front, 120mm side 120mm back, 200mm top
    Mouse
    Technika TKOPTM2
    Keyboard
    Logik
    Internet Speed
    288 / 4000
    Other Info
    Creative Inspire 7.1 T7900 Speakers
    Trust Graphics Tablet
#14
I found the answer another forum. I had erratic mouse problems with an HP Pavilion dv2000 Laptop. On this laptop there is a hard to locate button at the top of the touchpad. Push it and the touch pad is disabled. Plug in a USB mouse and forget the touch pad. Problem solved.
 

My Computer

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