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ERROR MSG 0x800CCC19 - WINDOWS MAIL

C

Chrissy

#1
I have recently purchased a new computer and trying to get my email account
added to this new computer. I keep receiving the following message..
Protocol: POP3, Port: 110, Secure(SSL): No, Error Number: 0x800CCC19

I have researched this error message and it seems that my anti-virus
software is blocking my email server from downloading msgs into the email
account so i uninstalled the anti-virus software and i'm still receiving this
msg everytime i try and retrieve my email. It gets as far as stating it is
retrieving message 1 of 20 so i know its connecting but then it seems to time
out.

Any help would be greatly apprecited! My own IT guy is stumped as well!
Thank you!!
 
D
#2
Please post the entire error message.


--
http://get.live.com/wlmail/overview

"Chrissy" <Chrissy@xxxxxx> wrote in message
news:6D858873-A04E-4B2F-B4DB-11A8C121EDCD@xxxxxx

> I have recently purchased a new computer and trying to get my email
> account
> added to this new computer. I keep receiving the following message..
> Protocol: POP3, Port: 110, Secure(SSL): No, Error Number: 0x800CCC19
>
> I have researched this error message and it seems that my anti-virus
> software is blocking my email server from downloading msgs into the email
> account so i uninstalled the anti-virus software and i'm still receiving
> this
> msg everytime i try and retrieve my email. It gets as far as stating it
> is
> retrieving message 1 of 20 so i know its connecting but then it seems to
> time
> out.
>
> Any help would be greatly apprecited! My own IT guy is stumped as well!
> Thank you!!
 
G

Guest

#3
"Chrissy" <Chrissy@xxxxxx> wrote in message
news:6D858873-A04E-4B2F-B4DB-11A8C121EDCD@xxxxxx

>I have recently purchased a new computer and trying to get my email account
> added to this new computer. I keep receiving the following message..
> Protocol: POP3, Port: 110, Secure(SSL): No, Error Number: 0x800CCC19
>
> I have researched this error message and it seems that my anti-virus
> software is blocking my email server from downloading msgs into the email
> account so i uninstalled the anti-virus software and i'm still receiving
> this
> msg everytime i try and retrieve my email. It gets as far as stating it
> is
> retrieving message 1 of 20 so i know its connecting but then it seems to
> time
> out.
>
> Any help would be greatly apprecited! My own IT guy is stumped as well!
> Thank you!!
Did you set the server name at all? If so, show us the complete error
message.
 
R

richard

#4
"Chrissy" wrote:

> I have recently purchased a new computer and trying to get my email account
> added to this new computer. I keep receiving the following message..
> Protocol: POP3, Port: 110, Secure(SSL): No, Error Number: 0x800CCC19
>
> I have researched this error message and it seems that my anti-virus
> software is blocking my email server from downloading msgs into the email
> account so i uninstalled the anti-virus software and i'm still receiving this
> msg everytime i try and retrieve my email. It gets as far as stating it is
> retrieving message 1 of 20 so i know its connecting but then it seems to time
> out.
>
> Any help would be greatly apprecited! My own IT guy is stumped as well!
> Thank you!!
 
R

richard

#5
"Chrissy" wrote:

> I have recently purchased a new computer and trying to get my email account
> added to this new computer. I keep receiving the following message..
> Protocol: POP3, Port: 110, Secure(SSL): No, Error Number: 0x800CCC19
>
> I have researched this error message and it seems that my anti-virus
> software is blocking my email server from downloading msgs into the email
> account so i uninstalled the anti-virus software and i'm still receiving this
> msg everytime i try and retrieve my email. It gets as far as stating it is
> retrieving message 1 of 20 so i know its connecting but then it seems to time
> out.
>
> Any help would be greatly apprecited! My own IT guy is stumped as well!
> Thank you!!
 
R

richard

#6
"Chrissy" wrote:

> I have recently purchased a new computer and trying to get my email account
> added to this new computer. I keep receiving the following message..
> Protocol: POP3, Port: 110, Secure(SSL): No, Error Number: 0x800CCC19
>
> I have researched this error message and it seems that my anti-virus
> software is blocking my email server from downloading msgs into the email
> account so i uninstalled the anti-virus software and i'm still receiving this
> msg everytime i try and retrieve my email. It gets as far as stating it is
> retrieving message 1 of 20 so i know its connecting but then it seems to time
> out.
>
> Any help would be greatly apprecited! My own IT guy is stumped as well!
> Thank you!!
 
G

Gary VanderMolen

#7
There may be a corrupted message on the server, preventing it
from being downloaded. Go to your provider's webmail site
and delete the oldest message, then try Windows Mail again.
--
Gary VanderMolen, MS-MVP (WLMail)


"Chrissy" <Chrissy@xxxxxx> wrote in message news:6D858873-A04E-4B2F-B4DB-11A8C121EDCD@xxxxxx

>I have recently purchased a new computer and trying to get my email account
> added to this new computer. I keep receiving the following message..
> Protocol: POP3, Port: 110, Secure(SSL): No, Error Number: 0x800CCC19
>
> I have researched this error message and it seems that my anti-virus
> software is blocking my email server from downloading msgs into the email
> account so i uninstalled the anti-virus software and i'm still receiving this
> msg everytime i try and retrieve my email. It gets as far as stating it is
> retrieving message 1 of 20 so i know its connecting but then it seems to time
> out.
>
> Any help would be greatly apprecited! My own IT guy is stumped as well!
> Thank you!!
 
C

chris_6195

#8
Just last night my laptop started not being able to recieve messages or
send messages. I could see how many messages was trying to dwn load but
thats it. The message error: Account: 'pop.charter.net', Server:
'pop.charter.net', Protocol: POP3, Port: 110, Secure(SSL): No, Error
Number: 0x800CCC19. Ok I tried evrything even called my ISP which is
charter and even called dell and microsoft noone would take the blame.
So I seen that my antivirus program I use is Charter High speed security
suite. I clicked on that and from ther clicked on to virus and spy
protection. Then clicked configure next to email scanning and then
clicked protocol and changed all 3 port numbers to zero. And BAM I can
get my incoming and I can send mail now. Let me know if this helps. I
know now that any type of antivirus program you have just make sure the
email scanning is off. It will work!


--
chris_6195
Posted via http://www.vistaheads.com
 
G

Guest

#9
"chris_6195" <chris_6195.38ns0c@xxxxxx-mx.forums.vistaheads.com> wrote in
message news:chris_6195.38ns0c@xxxxxx-mx.forums.vistaheads.com...

>
> Just last night my laptop started not being able to recieve messages or
> send messages. I could see how many messages was trying to dwn load but
> thats it. The message error: Account: 'pop.charter.net', Server:
> 'pop.charter.net', Protocol: POP3, Port: 110, Secure(SSL): No, Error
> Number: 0x800CCC19. Ok I tried evrything even called my ISP which is
> charter and even called dell and microsoft noone would take the blame.
> So I seen that my antivirus program I use is Charter High speed security
> suite. I clicked on that and from ther clicked on to virus and spy
> protection. Then clicked configure next to email scanning and then
> clicked protocol and changed all 3 port numbers to zero. And BAM I can
> get my incoming and I can send mail now. Let me know if this helps. I
> know now that any type of antivirus program you have just make sure the
> email scanning is off. It will work!
>
>
> --
> chris_6195
> Posted via http://www.vistaheads.com
>
Have you tried all types of antivirus programs before giving advice
for all of them? We frequently answer problems from people who
find that with their versions of Norton, McAfee, or Trend antivirus
programs, either there's no option to turn off email scanning, or just
turning off email scanning doesn't help.
 
C

chris_6195

#10
No havent used all the other antivirus programs. And thats my opinion
and I hope this has helped someone out there. I know this was a big
problem of mine. And let me rephrase what I said in my other post since
theres a winer here. This will work on Charter high speed Security
Suite. And my opinion is that if you have another antivirus program that
will allow you to turn off email scanning that MIGHT POSSIBLE fix your
problem. If you have Charter antivirus program THIS WILL FIX YOUR
PROBLEM. Ok I hope this will help someone . If it just helps 1 person
will make me happy.


--
chris_6195
Posted via http://www.vistaheads.com