FAILED - Security update for Microsoft Works 9 (KB2092914)

Re: Security update for Microsoft Works 9 (KB2092914):
"Code 646 Windsows Update encountered an unknown error"


OS - Windows Vista Hme Prem 64 bit, Srvce Pk 2
(formerly srvce pk 1 from 03.12. 2010 post)

Hello,

I had a total of 15 important Windows Security updates installed one by one on:

08.11.2010 - 10 successful updates installed
08.12.2010 - 4 successful updates installed

Issue: Security update for Microsoft Works 9 (KB2092914)
Failed to install successfully

08.12.2010 - 4 attempts to download and install
08.16.2010 - 1 attempt to download and install
08.28.2010 - 1 attempt to download and install today



Kindly advise what to do next.

Thank you
neiani

P.S. Previous relevant post source for reference only:
http://www.vistax64.com/windows-updates/272321-6-important-updates-03-12-2010-a.html
 

My Computer

Starjade

Member
You can re install windows { WORKS }for free at micrsoft.com Or you can go to microsoft.com and place that download number into the search engine. It should take you to a web page where you can save the actual file to your computer manually. When you do that do not forget to click on the file when it has been saved. It will then upload itself into its proper place. I had a similar problem and that was how it all got sorted. I downloaded the file by simply click and save after finding it.

However as daft as this sounds I thought it was not working and downloading as it should. I thought it wasnt working because I did not know I had to click on the saved file. I accidently clicked the file when looking at it one day and it loaded up and installed itself onto the computer.

I felt really silly about it. But perhaps the same problem might happen to you. It is not ended just because you download the file. It seems like the download was not succesful However, if you click on the saved file it will install itself and the problem is sorted.

All you have to do is put that error coding into the search box at microsoft.com. In fact it will probably still send you to the manual download page if you just pasted it into google.

I hope this info hel;ps. I was haunted by the very same proble with a security update for internet exporer 8. It took me ages to work out what to do to sort the problem.
 
Last edited:

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System One

  • Manufacturer/Model
    Acer aspire m1610

Flavius

Expelled

My Computer

Starjade

Member
My apolagise. When I said you can install microsoft windows for free at microsoft.com I meant microsoft works for free. The whole thing. It helps you of course if you validate your computer on request by them, which you will see at their web site. That helps you also get other free stuff.
 

My Computer

System One

  • Manufacturer/Model
    Acer aspire m1610

Starjade

Member
Should you get any other messages from your update saying it could not update the thing then it is best to save time and grief and just visit microsoft.com and then type the error number into their search engine. It should take you to a page where that particular file is kept and you can download it manually. Just highlight and then save the file and then later open up the file and click on it and it should upload and download itself. That is what they mean by downloading manually. :)


I am also using microsoft works to write with as sadly my computer did not come with microsoft word already installed. Word is far superior but works does a few jobs to satisfaction. I noticed that you cannot copy cut and paste easily into works as it claims the file to be too large. If you encounter that problem then go into programs and open up note pad or preferably word pad which is the better of the two. Then paste into word pad and then copy from word pad back into microsoft works then it will all go into works.

I just thought I might send you that useful little gem in case you encountered that hassle.
 

My Computer

System One

  • Manufacturer/Model
    Acer aspire m1610

Starjade

Member
You are welcome :)

I know what a hassle it is having that red update refusal always being at the top of the page. Even though I know how to delete it when you know it says important you feel you need it even if it is on a programmes you do not use.

I had my update problem going for over a week one time past and now it isnt even a concern if such a thing happenes again knowing how to resolve it takes away the problem.

There are a few reasons why the update fails but now when the problem happens again and it is just bound to then at least it is known how to resolve it.
 

My Computer

System One

  • Manufacturer/Model
    Acer aspire m1610

pacinitaly

HappyGuru Lovin2Help
Vista Guru
now I'm nervous
 

My Computer

System One

  • Manufacturer/Model
    gateway/m6881
    CPU
    centrino core 2 duo 2.2ghz T7500
    Memory
    3GB
    Hard Drives
    500GB WD
    Mouse
    logitech
    Internet Speed
    fios 35MB not!!!!
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