Flash Drive Won't Format?

[BeardedBird]

I just bought a brand new SanDisk 16GB Cruzer Glide USB Flash Drive. When I plugged it in, it loaded the drivers. When I clicked on it to use it, a warning came up that it needed to be formatted. I clicked Format Disk.

The defaut fields were: Capacity: 64.0MB - File System: FAT - Allocation Size: 1024 bytes.

I click Start, the green bar goes almost all the way across, then stops and a warning box comes up that says: Windows was unable to complete the format.

I cannot put anything on it without formatting it. Seems like nothing can be easy anymore.

Is there a solution that I can do or should I take it back to the store (faulty?) and try another?

Thanks.

P.S. - Keep suggestions simple please. Not that computer savy.

 

[XGenius]

Right click your device and select Properties. Go to the Tools tab and select Error-Checking, Check Now. Check Scan for and attempt recovery of bad sectors as well, won't hurt. See if that worked.

 

[BeardedBird]

Under USB Mass Storage Device Properties, there is no Tools option. In the General tab, it says" Device is working properly" but it is not.?

 

[richc46]

If you have another USB, use it for testing, to be sure the problem one is not bad.

 

[XGenius]

1.Type in Computer Management in the start menu
2.Double click on Storage
3.Double click on Disk Management

Use that to format your flash drive, see if it worked.

 

[BeardedBird]

Ok, I tried that XGenius and this came up:

Local Disk Manager: The format did not complete successfully.

 

[BeardedBird]

Richc, I have 2 others and both work fine.

 

[richc46]

It would be my guess, that you should bring back the USB and ask for one that works.

 

[XGenius]

Yeah, asking for a new one is a good idea. Much simpler! Hope you still have the receipt.

 

[BeardedBird]

Ok, that's what I'm going to do. I had to dig it out of the garbage, but I have the receipt. I'll try another one and let you know. May be a couple of days though. Thanks for the help, guys.

 

[XGenius]

Returning it was richc46's idea.

 

[richc46]

You are very welcome,
I am glad that we could be of help.