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Flash player help

#1
Hi guys,

I installed windows Vista on my computer a few weeks ago and have had nothing but trouble! most sites i go on inc all game sites wont load they say i need a flash player...so i i have tried about 100 times to install using all different links but each time i get a messege which reads....
Flash Player support on 64-bit operating systems

Issue

Flash Player is not supported for playback in a 64-bit browser.
However, you can run Flash Player in a 32-bit browser running on a 64-bit operating system.
Reason

Adobe is working on Flash Player support for 64-bit platforms as part of our ongoing commitment to the cross-platform compatibility of Flash Player. We have not yet announced timing or release dates...........................

this is very frustrating as i just can't use the internet hardly at all!!! Do i realy have to wait for the new flash player or is their a way around this?

Any advise would be well appreciated.

Many Thanks
Donna:(
 

My Computer

#2
Donna,

You have both versions of Internet Explorer installed if you are indeed using the 64bit version of the OS.

The easiest way to see which one is running is to open the Task Manager and look for iexplorer in the processes, after its running of course. The 32 bit version will have *32 after it stating its 32 bit. 64 bit will be plain.

Find the 32 bit version and run it in lieu of the 64bit version. Go to the adobe page and see if the plug in is installed. Note the rotating flash picture may rotate and state that version 9 has been installed but if you go else where such as this page

Speedtest.net - The Global Broadband Speed Test

and find most of the middle of the page missing it has installed incorrectly.
Go back to adobe and find the application that removes Flash. Yes they do have one. Restart your system once removed (to be safe) and then go back to Adobe and reinstall it (hopefully this time correctly). Ensure you are using the 32bit version of IE. Go back to the speed test site to confirm correct installation.

Hope this helps. Yep - been there done that
 

My Computer

Brink

Staff member
mvp
usa us_oklahoma
#3
Hi mattanddonna,

Rapierau is correct. Vista 64 comes with two IE7's 32 & 64 bit. 32 bit is usually running by default, so you'll need to change it back to default Browser instead of 64 bit version or just use the 32 version when you want to view any Flash media. Create a shortcut for each and/or reset the default.

Locations of IE7's:

32-bit -- C:\Program Files (x86)\Internet Explorer\iexplore.exe
64-bit -- C:\Program Files\Internet Explorer\iexplore.exe

Another way to tell which version you're using is this from within IE7 :
1. click on Help menu
2. click on About Internet Explorer
Under Version if it has a 64-bit at end then (well you know)
If not, it's 32-bit

Hope this helps,
Shawn
 

My Computers

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    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
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    HP Color LaserJet Pro MFP M477fdn,
    Linksys EA9500 router,
    Arris SB6190 cable modem,
    APC SMART-UPS RT 1000 XL,
    Lumia 1520 phone
  • Operating System
    Windows 10 Pro
    Manufacturer/Model
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Brink

Staff member
mvp
usa us_oklahoma
#5
Hi Feejeenson,

If the OEM is a 64 bit Vista version, then you will have both versions of IE7. Otherwise, you will just have the 32 bit version of IE7 with a 32 bit Vista version. All copies of Vista are the same on this.

Shawn
 

My Computers

System One System Two

  • Show second system?
    Yes
    Operating System
    Windows 10 Pro 64-bit
    Manufacturer/Model
    Custom
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS Maximus X Code Z370
    Memory
    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated
    Monitor(s) Displays
    3 x 27" Asus VE278Q
    Screen Resolution
    1920x1080
    Hard Drives
    250GB Samsung 960 EVO M.2,
    256GB OCZ Vector,
    6TB WD Black WD6001FZWX
    PSU
    Seasonic Prime Titanium 850W
    Case
    Corsair Air 740
    Cooling
    Corsair Hydro H115i
    Mouse
    Logitech MX Master
    Keyboard
    Logitech wireless K800
    Internet Speed
    300 Mb/s Download and 30 Mb/s Upload
    Other Info
    Logitech Z625 speaker system,
    Creative F200 webcam,
    HP Color LaserJet Pro MFP M477fdn,
    Linksys EA9500 router,
    Arris SB6190 cable modem,
    APC SMART-UPS RT 1000 XL,
    Lumia 1520 phone
  • Operating System
    Windows 10 Pro
    Manufacturer/Model
    HP Envy Y0F94AV
    CPU
    i7-7500U @ 2.70 GHz
    Memory
    16 GB DDR4-2133
    Graphics card(s)
    NVIDIA GeForce 940MX
    Sound Card
    Conexant ISST Audio
    Monitor(s) Displays
    17.3" UHD IPS touch
    Screen Resolution
    3480 x 2160
    Hard Drives
    512 GB M.2 SSD

Brink

Staff member
mvp
usa us_oklahoma
#7
Your welcome Feejeenson.
 

My Computers

System One System Two

  • Show second system?
    Yes
    Operating System
    Windows 10 Pro 64-bit
    Manufacturer/Model
    Custom
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS Maximus X Code Z370
    Memory
    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated
    Monitor(s) Displays
    3 x 27" Asus VE278Q
    Screen Resolution
    1920x1080
    Hard Drives
    250GB Samsung 960 EVO M.2,
    256GB OCZ Vector,
    6TB WD Black WD6001FZWX
    PSU
    Seasonic Prime Titanium 850W
    Case
    Corsair Air 740
    Cooling
    Corsair Hydro H115i
    Mouse
    Logitech MX Master
    Keyboard
    Logitech wireless K800
    Internet Speed
    300 Mb/s Download and 30 Mb/s Upload
    Other Info
    Logitech Z625 speaker system,
    Creative F200 webcam,
    HP Color LaserJet Pro MFP M477fdn,
    Linksys EA9500 router,
    Arris SB6190 cable modem,
    APC SMART-UPS RT 1000 XL,
    Lumia 1520 phone
  • Operating System
    Windows 10 Pro
    Manufacturer/Model
    HP Envy Y0F94AV
    CPU
    i7-7500U @ 2.70 GHz
    Memory
    16 GB DDR4-2133
    Graphics card(s)
    NVIDIA GeForce 940MX
    Sound Card
    Conexant ISST Audio
    Monitor(s) Displays
    17.3" UHD IPS touch
    Screen Resolution
    3480 x 2160
    Hard Drives
    512 GB M.2 SSD

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