• This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn more.

Ghost User Account

T

Theodore Danger

#1
After recently recieving my computer from the manufacturer for repairs, I
found that they had wiped my harddrive as part of the process and then when
they reinstalled everything they created a user account called TEST. Since
it was the only account I just used it when I got it back and started moving
all my files back in. This is where I ran into my problem. I changed the
name of the user account from TEST to Tuna, which is what it was named
before. But I've found that it didn't change everything completely. In the
start menu it says "Tuna" and when I clicked on it, it takes me to the folder
with the documents, music, pictures, etc. And even in the address bar it
said Tuna. However, under C:\Users, there is no Tuna folder, but there is a
TEST folder. In the TEST folder I find all the same files and stuff from the
Tuna folder. When I ping the accounts in the cmd window, I get normal
results from Tuna but it can't find TEST. And when I try to run some
programs such as Matlab, it gives me errors saying that it's looking for
something in TEST and not finding it and other erros to that nature. So it
appears that I have a little of both accounts in one. The question is how do
I fix it.
 

My Computer

Brink

Staff member
mvp
Messages
32,202
Location
Oklahoma, USA
#2
After recently recieving my computer from the manufacturer for repairs, I
found that they had wiped my harddrive as part of the process and then when
they reinstalled everything they created a user account called TEST. Since
it was the only account I just used it when I got it back and started moving
all my files back in. This is where I ran into my problem. I changed the
name of the user account from TEST to Tuna, which is what it was named
before. But I've found that it didn't change everything completely. In the
start menu it says "Tuna" and when I clicked on it, it takes me to the folder
with the documents, music, pictures, etc. And even in the address bar it
said Tuna. However, under C:\Users, there is no Tuna folder, but there is a
TEST folder. In the TEST folder I find all the same files and stuff from the
Tuna folder. When I ping the accounts in the cmd window, I get normal
results from Tuna but it can't find TEST. And when I try to run some
programs such as Matlab, it gives me errors saying that it's looking for
something in TEST and not finding it and other erros to that nature. So it
appears that I have a little of both accounts in one. The question is how do
I fix it.
Hi Theodore,

You still only have just the one "C:\Users\TEST" account, but with "Tuna" as a partial rename from "User Accounts" that can cause the problems you are getting. You will need to go back and rename the account back to "TEST" to stop the errors. The "C:\Users\user name" folder can not be renamed. Instead, a new user account must be created first, then delete the old "TEST" account from within the new one.

Hope this helps,
Shawn
 

My Computers

System One System Two

  • Show second system?
    Yes
    Operating System
    Windows 10 Pro 64-bit
    Manufacturer/Model
    Custom
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS Maximus X Code Z370
    Memory
    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated
    Monitor(s) Displays
    3 x 27" Asus VE278Q
    Screen Resolution
    1920x1080
    Hard Drives
    250GB Samsung 960 EVO M.2,
    256GB OCZ Vector,
    6TB WD Black WD6001FZWX
    PSU
    Seasonic Prime Titanium 850W
    Case
    Corsair Air 740
    Cooling
    Corsair Hydro H115i
    Mouse
    Logitech MX Master
    Keyboard
    Logitech wireless K800
    Internet Speed
    300 Mb/s Download and 30 Mb/s Upload
    Other Info
    Logitech Z625 speaker system,
    Creative F200 webcam,
    HP Color LaserJet Pro MFP M477fdn,
    Linksys EA9500 router,
    Arris SB6190 cable modem,
    APC SMART-UPS RT 1000 XL,
    Lumia 1520 phone
  • Operating System
    Windows 10 Pro
    Manufacturer/Model
    HP Envy Y0F94AV
    CPU
    i7-7500U @ 2.70 GHz
    Memory
    16 GB DDR4-2133
    Graphics card(s)
    NVIDIA GeForce 940MX
    Sound Card
    Conexant ISST Audio
    Monitor(s) Displays
    17.3" UHD IPS touch
    Screen Resolution
    3480 x 2160
    Hard Drives
    512 GB M.2 SSD

Users Who Are Viewing This Thread (Users: 1, Guests: 0)