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HELP! Can't boot up! Disk check getting stuck

#1
Help me please! I just bought a Vista machine (new Presario laptop) about
three weeks ago. Vista's been fine, except for a few issues (mostly related
to iTunes). But last night, my computer did one of those Windows Explorer
errors. I restarted, and now I can't get it to boot up again!

Windows wants to do the automatic disk check ... black screen w/ white text;
"One of your disks needs to be checked for consistency....."

It gets stuck - says "CHKDSK is verifying files (stage 1 of 3)... 9 percent
complete (88301 of 98112 file records processed)

And there it stops. I can't do anything but power down by holding down the
power key for 5 seconds or so.

(BTW, when it tells me that I can cancel the CHKDSK by pressing any key
within the countdown, that doesn't work. It doesn't respond.)

HELP! What can I do?
 

My Computer

#2
OK nevermind. Crisis over for now. I did the F8 thing and was able to startup
in safe mode.

"Ed" wrote:

> Help me please! I just bought a Vista machine (new Presario laptop) about
> three weeks ago. Vista's been fine, except for a few issues (mostly related
> to iTunes). But last night, my computer did one of those Windows Explorer
> errors. I restarted, and now I can't get it to boot up again!
>
> Windows wants to do the automatic disk check ... black screen w/ white text;
> "One of your disks needs to be checked for consistency....."
>
> It gets stuck - says "CHKDSK is verifying files (stage 1 of 3)... 9 percent
> complete (88301 of 98112 file records processed)
>
> And there it stops. I can't do anything but power down by holding down the
> power key for 5 seconds or so.
>
> (BTW, when it tells me that I can cancel the CHKDSK by pressing any key
> within the countdown, that doesn't work. It doesn't respond.)
>
> HELP! What can I do?
 

My Computer

R

Richard G. Harper

#3
I would contact your PC manufacturer and arrange to return the computer for
repair or replacement. A three-week old system should not have a sick hard
drive already.

--
Richard G. Harper [MVP Shell/User] rgharper@gmail.com
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"Ed" <Ed@discussions.microsoft.com> wrote in message
news:DD84D47C-34D8-4CD8-A7E7-FD0650161585@microsoft.com...
> Help me please! I just bought a Vista machine (new Presario laptop) about
> three weeks ago. Vista's been fine, except for a few issues (mostly
> related
> to iTunes). But last night, my computer did one of those Windows Explorer
> errors. I restarted, and now I can't get it to boot up again!
>
> Windows wants to do the automatic disk check ... black screen w/ white
> text;
> "One of your disks needs to be checked for consistency....."
>
> It gets stuck - says "CHKDSK is verifying files (stage 1 of 3)... 9
> percent
> complete (88301 of 98112 file records processed)
>
> And there it stops. I can't do anything but power down by holding down the
> power key for 5 seconds or so.
>
> (BTW, when it tells me that I can cancel the CHKDSK by pressing any key
> within the countdown, that doesn't work. It doesn't respond.)
>
> HELP! What can I do?
 

My Computer

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