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Help item incorrectly thinks I'm on a domain

P

plumbley

#1
I tried to use Windows Help and Suport get help about "password reset disk".
But the message says "Because your computer is on a domain, you can't create
a password reset disk." But this is not true - its in a workgroup.

(OK, I did attempt to add to a domain at some point, but cancelled that and
decided not to after all, until our department has a working Vista setup.)

Why does the help system think I'm connected to a domain? How can I reset it
so that I can get the correct help item?

Many thanks,

Mark
 

My Computer

C
#2
Users account in control panel, on the left side.

It may or may not let you. You might try system in
control panel system and maintenance to check
whether your computer is a member of a domain
or a workgroup.

--
Curt


"plumbley" <plumbley@xxxxxx> wrote in message
news:AB0B990E-E6E5-410E-A805-6CFD94E555E5@xxxxxx

>I tried to use Windows Help and Suport get help about "password reset
>disk".
> But the message says "Because your computer is on a domain, you can't
> create
> a password reset disk." But this is not true - its in a workgroup.
>
> (OK, I did attempt to add to a domain at some point, but cancelled that
> and
> decided not to after all, until our department has a working Vista setup.)
>
> Why does the help system think I'm connected to a domain? How can I reset
> it
> so that I can get the correct help item?
>
> Many thanks,
>
> Mark
 

My Computer

P

plumbley

#3
Hi Curt,

In Control Panel\User Accounts\User Accounts left hand side I see a "Tasks"
list (Create a password reset disk, etc), but nothing I can see there looks
helpful.

In Control Panel\System and Maintenance\System, under computer name, domain
and workgroup settings, it shows
----
Computer Name: [name]
Full Computer Name: [name].[primary DNS suffix]
Computer Description:
Workgroup: [workgroup]
---
(Everything in [brackets] replace the names used in my computer).

Also if I select Change Computer Settings to get the System Properties |
Computer Name dialog. It confirms its in a workgroup not a domain.

All I can guess is that the earlier partial attempt to change from a
workgroup to a domain set some sort of flag somewhere (registry?), even
though the chance was not successful. But I wouldn't know where to start to
look...

Mark

"Curt" wrote:

> Users account in control panel, on the left side.
>
> It may or may not let you. You might try system in
> control panel system and maintenance to check
> whether your computer is a member of a domain
> or a workgroup.
>
> --
> Curt
>
>
> "plumbley" <plumbley@xxxxxx> wrote in message
> news:AB0B990E-E6E5-410E-A805-6CFD94E555E5@xxxxxx

> >I tried to use Windows Help and Suport get help about "password reset
> >disk".
> > But the message says "Because your computer is on a domain, you can't
> > create
> > a password reset disk." But this is not true - its in a workgroup.
> >
> > (OK, I did attempt to add to a domain at some point, but cancelled that
> > and
> > decided not to after all, until our department has a working Vista setup.)
> >
> > Why does the help system think I'm connected to a domain? How can I reset
> > it
> > so that I can get the correct help item?
> >
> > Many thanks,
> >
> > Mark
>
 

My Computer

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