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Help lost folder

Messages
214
Location
Western NY
#1
I use Windows Mail. Never had a problem. I do genealogy work and I have quite a lot of surname folders where I store email pertaining to that surname. It's very important and there are a lot of attachments with documents. Today I go in and one of the folders is gone. The very first one titled Ansell-Collins.

Now where could it go? I searched the deleted folder... not there. I check to be sure it didn't jump into another folder... I opened everything. GONE.

Can anyone explain this and perhaps help me get it back?

If I was beyond the limit of how much mail I could store wouldn't I get some type of warning before it just deleted something I needed?:cry: :cry: Years of work down the drain. :cry:
 

My Computer

richc46

Staff member
Vista Guru
Gold Member
Messages
20,105
Location
Fairfield County, CT
#2
Welcome
We cannot give you the reason, but Im fairly certain that I can give you the solution.Download and use Shadow Explorer
ShadowExplorer.com - About
Do not use the computer for any other reason. If Explorer does not work, do not use the computer post and I will give you another solution.
Nothing is truly deleted from the hard drive until it is overwritten. That is why I say dont use.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT

richc46

Staff member
Vista Guru
Gold Member
Messages
20,105
Location
Fairfield County, CT
#5
You can back up mail with the export funtion. With Windows Live mail 2011.
There is a little box, next to home. It is on the upper left as soon as you bring up Windows Mail.
You click on the box, then export to the location of your choice.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT
Messages
214
Location
Western NY
#6
Welcome
We cannot give you the reason, but Im fairly certain that I can give you the solution.Download and use Shadow Explorer
ShadowExplorer.com - About
Do not use the computer for any other reason. If Explorer does not work, do not use the computer post and I will give you another solution.
Nothing is truly deleted from the hard drive until it is overwritten. That is why I say dont use.
It didn't work :cry:
 

My Computer

richc46

Staff member
Vista Guru
Gold Member
Messages
20,105
Location
Fairfield County, CT
#8
Did you try to go to search by the start button and type the name of the email? It should be somewhere on the computer.
Are you using Windows Live Mail 2011?
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT

richc46

Staff member
Vista Guru
Gold Member
Messages
20,105
Location
Fairfield County, CT
#10
I think that might be your problem. Every now and then Live Mail brings out a new version. 2006 is old and there may have been a malfunction.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT

MilesAhead

Eclectician
Vista Guru
Gold Member
Messages
2,442
#11
For future reference it's better to look in Restore Points using ShadowExplorer than to run the restore point, for data. If it's some system problem keeping things from running right, that's another matter. But once you run the restore point, you've overwritten the files on the live system. Chances of getting it back are reduced.

It's worth it to pick up a USB 2.0 external drive for copying data and system image backups. There are several free backup programs that can help you recover from disaster. Also many of the image backup programs let you mount a system image to a drive letter. If I permanently delete a file sometimes I can bail myself out by mounting my last image backup and just copying that file out to the HD.

Macrium Reflect and Easus ToDo backup free versions both have that feature (and probably several other programs I don't know about.)
 

My Computer

System One

  • Manufacturer/Model
    HP Pavilion m9515y
    CPU
    Phenom X4 9850
    Memory
    8 GB
    Graphics Card(s)
    Some Radeon Cheapie with 512 MB Ram
    Monitor(s) Displays
    CRT
    Screen Resolution
    1280x1024
    Hard Drives
    750 GB SATA 3G
    2 SIIG Superspeed docks w/WD Caviar Black Sata II or III

richc46

Staff member
Vista Guru
Gold Member
Messages
20,105
Location
Fairfield County, CT
#13

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT
Messages
214
Location
Western NY
#14
Great... this is what came with my computer that I bought around that time. Since then I've increased my memory and the computer still works great so can't see buying a new one. Is there an upgrade for the email program?

Now I'm worried about my other email folders... is there a way to save them to a flash drive or something?
 

My Computer

richc46

Staff member
Vista Guru
Gold Member
Messages
20,105
Location
Fairfield County, CT
#15

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT

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