My game does the same thing. When I launch the game, I get a screen that shows what looks like a hotel elevator (the part that shows the floors), then the game askes me if I want to see a tutorial, I say yes and it shows the elevator again, then instead of loading the game, I get an error that say ht has stopped responding. I can say cancel and go to the game directly. It still won't load that way either. It comes back and say ht has stoped working no matter what I do. Can anybody help me? The game looks fun. I want to play it but I can't