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Hotmail has locked me out of my account

bodassy

New Member
Messages
1
#1
I have been locked out of my hotmail account since sunday and I just signed out around 9 am that day. After coming back home after 10 that night and trying to log in it go a message saying I typed in the incorrect password too may times and my account has been locked. I wasn't home all day so how can i type in the in correct password too may times my password is saved for me to sign in but my my copmuter is locked so no one can access it. they asked for me to reset my password by sending it to an alternate address. when I did this I had none so thats one problem and the other option is to full out a long form I dont live in the US so i cant put in any zip code or state or all that then there is this secret question I did this account over 10 yrs ago I cant remember the answer so I am stuck can someone help me please all my business clients use that address and I am losing business by the day and microsoft has done nothing to help since and I try to write and contact them everyday. Will I ever get use of my email if i dont my life work is down the drain.:mad::cry:
 

My Computer

#2

My Computer

System One

  • Manufacturer/Model
    eMachines D620 (laptop)
    CPU
    AMD Athlon Processor 2650e 1.60GHz
    Motherboard
    ACPI x86-based PC
    Memory
    (RAM) 1.00GB
    Graphics Card(s)
    Internal DAC (400MHz) - memory: 382 MB
    Sound Card
    Realtek High Def Audio
    Monitor(s) Displays
    ATI Radeon X1250 - 14"
    Screen Resolution
    1280 x 800 (60Hz)
    Hard Drives
    ST9160310AS ATA Device
    Case
    Stealth~graphite
    Mouse
    Synaptics PS/2 Port Touchpad + Microsoft Optical Mouse 500
    Keyboard
    Launch Manager Version 2.0.02
    Internet Speed
    Cable/wireless-router
    Other Info
    NO WEBCAM - (privacy)

DeXtmL

Project Live Better
Vista Guru
Messages
98
Location
Planet Windows
#3
probably the account was stolen. the hotmail server has some protection mechanism to prevent your account from further damage.
You should go checking that account's last login time and IP.
 

My Computer

System One

  • Manufacturer/Model
    Custom Build
    CPU
    Core Duo E6320 @ 3.0GHz
    Motherboard
    Intel 965P
    Memory
    VData 4GB DDR2 800MHz (Only 3.25GB available to use)
    Graphics Card(s)
    NV Geforce 9600GT-512MB @ 850/2100MHz
    Sound Card
    Integrated Card (Realtek)
    Monitor(s) Displays
    MAG 22" LCD
    Screen Resolution
    1680 x 1050
    Hard Drives
    An old Seagate 160GB HDD (7200rpm)
    PSU
    400W (peak)
#4
probably the account was stolen. the hotmail server has some protection mechanism to prevent your account from further damage.
You should go checking that account's last login time and IP.
---thank you for the info---so then is there any way to AVOID anyone to steal my account also?---(I see that there is an option for 'secure-sign-in')---I have trouble using MY hotmail also, but I also have other site-ones, so i be ok---

peace
 

My Computer

System One

  • Manufacturer/Model
    eMachines D620 (laptop)
    CPU
    AMD Athlon Processor 2650e 1.60GHz
    Motherboard
    ACPI x86-based PC
    Memory
    (RAM) 1.00GB
    Graphics Card(s)
    Internal DAC (400MHz) - memory: 382 MB
    Sound Card
    Realtek High Def Audio
    Monitor(s) Displays
    ATI Radeon X1250 - 14"
    Screen Resolution
    1280 x 800 (60Hz)
    Hard Drives
    ST9160310AS ATA Device
    Case
    Stealth~graphite
    Mouse
    Synaptics PS/2 Port Touchpad + Microsoft Optical Mouse 500
    Keyboard
    Launch Manager Version 2.0.02
    Internet Speed
    Cable/wireless-router
    Other Info
    NO WEBCAM - (privacy)

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