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How do I get rid of (InternetSecurityDeluxe) dialogue box?

Messages
11
#1
This box keeps popping up every couple of minutes in my laptop screen telling me that my laptop has 23 threats and there is a link at the bottom left where I can install the actual program (which you need to pay) and repair the viruses (which I don't need because I have mcafee). It doesn't matter if I X out because the obnoxious box keeps coming back after a couple of minutes.

This is what it looks like. http://i16.photobucket.com/albums/b26/Andysw/heshyes.jpg



How do I stop this? I already uninstalled the program (I didn't mean to install it in the first place) from my laptop but the box keeps coming back.
 

My Computer

Brink

Staff member
mvp
Messages
32,202
Location
Oklahoma, USA
#2
This box keeps popping up every couple of minutes in my laptop screen telling me that my laptop has 23 threats and there is a link at the bottom left where I can install the whole programm (which you need to pay) and repair the viruses (which I don't need because I has mcafee). It doesn't matter if I X out because the obnoxious box keeps coming back after a couple of minutes.

This is what it looks like. http://i16.photobucket.com/albums/b26/Andysw/heshyes.jpg

How do I stop this? I already uninstalled the program from my laptop but the box keeps coming back.
Hello WildStriker,

That is a antiSpyware program from the link below. It may have came with your computer as a demo if you did not install it.

.: InternetSecurityDeluxe - the best antispyware, antimalware ever :.


Uninstalling it from "Programs & Features" should remedy the problem. However I would run a thorough scan with your McAfee and Spybot Search & Destroy to help make sure that you are clean if those threat warnings are real.

The home of Spybot-S&D!

Hope this helps,
Shawn
 

My Computers

System One System Two

  • Show second system?
    Yes
    Operating System
    Windows 10 Pro 64-bit
    Manufacturer/Model
    Custom
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS Maximus X Code Z370
    Memory
    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated
    Monitor(s) Displays
    3 x 27" Asus VE278Q
    Screen Resolution
    1920x1080
    Hard Drives
    250GB Samsung 960 EVO M.2,
    256GB OCZ Vector,
    6TB WD Black WD6001FZWX
    PSU
    Seasonic Prime Titanium 850W
    Case
    Corsair Air 740
    Cooling
    Corsair Hydro H115i
    Mouse
    Logitech MX Master
    Keyboard
    Logitech wireless K800
    Internet Speed
    300 Mb/s Download and 30 Mb/s Upload
    Other Info
    Logitech Z625 speaker system,
    Creative F200 webcam,
    HP Color LaserJet Pro MFP M477fdn,
    Linksys EA9500 router,
    Arris SB6190 cable modem,
    APC SMART-UPS RT 1000 XL,
    Lumia 1520 phone
  • Operating System
    Windows 10 Pro
    Manufacturer/Model
    HP Envy Y0F94AV
    CPU
    i7-7500U @ 2.70 GHz
    Memory
    16 GB DDR4-2133
    Graphics card(s)
    NVIDIA GeForce 940MX
    Sound Card
    Conexant ISST Audio
    Monitor(s) Displays
    17.3" UHD IPS touch
    Screen Resolution
    3480 x 2160
    Hard Drives
    512 GB M.2 SSD
Messages
11
#3
This box keeps popping up every couple of minutes in my laptop screen telling me that my laptop has 23 threats and there is a link at the bottom left where I can install the whole programm (which you need to pay) and repair the viruses (which I don't need because I has mcafee). It doesn't matter if I X out because the obnoxious box keeps coming back after a couple of minutes.

This is what it looks like. http://i16.photobucket.com/albums/b26/Andysw/heshyes.jpg

How do I stop this? I already uninstalled the program from my laptop but the box keeps coming back.
Hello WildStriker,

That is a antiSpyware program from the link below. It may have came with your computer as a demo if you did not install it.

.: InternetSecurityDeluxe - the best antispyware, antimalware ever :.


Uninstalling it from "Programs & Features" should remedy the problem. However I would run a thorough scan with your McAfee and Spybot Search & Destroy to help make sure that you are clean if those threat warnings are real.

The home of Spybot-S&D!

Hope this helps,
Shawn
No, it didn't come with the laptop. This was today while I was on the internet (I was at www.media-convert.com) when suddenly I was taken to this page where it said that I could get a free virus scan (because my mcafee got expired and the protection is low and was told not to update it by my elder sister). So I did and by that it just installed itself into my laptop. Shortly after the box I mentioned kept appearing. I unstalled the program completely and after a couple of the minutes the box showed up. Even if I wasn't connected to the internet the annoying box keeps showing up.

I just want to know how to stop this completely. There is nothing I can do but X out.
 

My Computer

Brink

Staff member
mvp
Messages
32,202
Location
Oklahoma, USA
#4
No, it didn't come with the laptop. This was today while I was on the internet (I was at www.media-convert.com) when suddenly I was taken to this page where it said that I could get a free virus scan (because my mcafee got expired and the protection is low and was told not to update it by my elder sister). So I did and by that it just installed itself into my laptop. Shortly after the box I mentioned kept appearing. I unstalled the program completely and after a couple of the minutes the box showed up. Even if I wasn't connected to the internet the annoying box keeps showing up.

I just want to know how to stop this completely. There is nothing I can do but X out.
Check in Task Manager to see if you can find the process running for the program and "End Process" it. Next, I would check to make sure that there was not another entry in Programs & Features used to uninstall it. Sometimes a restart afterwards is required to finish uninstalling items of the program that were running at the time of the uninstall to.

Afterwards, run the free Spybot Search & Destroy program from above to see if it can find and rempove any malware on your computer.

Hope this helps,
Shawn
 

My Computers

System One System Two

  • Show second system?
    Yes
    Operating System
    Windows 10 Pro 64-bit
    Manufacturer/Model
    Custom
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS Maximus X Code Z370
    Memory
    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated
    Monitor(s) Displays
    3 x 27" Asus VE278Q
    Screen Resolution
    1920x1080
    Hard Drives
    250GB Samsung 960 EVO M.2,
    256GB OCZ Vector,
    6TB WD Black WD6001FZWX
    PSU
    Seasonic Prime Titanium 850W
    Case
    Corsair Air 740
    Cooling
    Corsair Hydro H115i
    Mouse
    Logitech MX Master
    Keyboard
    Logitech wireless K800
    Internet Speed
    300 Mb/s Download and 30 Mb/s Upload
    Other Info
    Logitech Z625 speaker system,
    Creative F200 webcam,
    HP Color LaserJet Pro MFP M477fdn,
    Linksys EA9500 router,
    Arris SB6190 cable modem,
    APC SMART-UPS RT 1000 XL,
    Lumia 1520 phone
  • Operating System
    Windows 10 Pro
    Manufacturer/Model
    HP Envy Y0F94AV
    CPU
    i7-7500U @ 2.70 GHz
    Memory
    16 GB DDR4-2133
    Graphics card(s)
    NVIDIA GeForce 940MX
    Sound Card
    Conexant ISST Audio
    Monitor(s) Displays
    17.3" UHD IPS touch
    Screen Resolution
    3480 x 2160
    Hard Drives
    512 GB M.2 SSD
Messages
11
#5
No, it didn't come with the laptop. This was today while I was on the internet (I was at www.media-convert.com) when suddenly I was taken to this page where it said that I could get a free virus scan (because my mcafee got expired and the protection is low and was told not to update it by my elder sister). So I did and by that it just installed itself into my laptop. Shortly after the box I mentioned kept appearing. I unstalled the program completely and after a couple of the minutes the box showed up. Even if I wasn't connected to the internet the annoying box keeps showing up.

I just want to know how to stop this completely. There is nothing I can do but X out.
Check in Task Manager to see if you can find the process running for the program and "End Process" it. Next, I would check to make sure that there was not another entry in Programs & Features used to uninstall it. Sometimes a restart afterwards is required to finish uninstalling items of the program that were running at the time of the uninstall to.

Afterwards, run the free Spybot Search & Destroy program from above to see if it can find and rempove any malware on your computer.

Hope this helps,
Shawn
How do I go to task manager on windows vista (sorry if this is a silly question)?
 

My Computer

Brink

Staff member
mvp
Messages
32,202
Location
Oklahoma, USA
#6
No, it didn't come with the laptop. This was today while I was on the internet (I was at www.media-convert.com) when suddenly I was taken to this page where it said that I could get a free virus scan (because my mcafee got expired and the protection is low and was told not to update it by my elder sister). So I did and by that it just installed itself into my laptop. Shortly after the box I mentioned kept appearing. I unstalled the program completely and after a couple of the minutes the box showed up. Even if I wasn't connected to the internet the annoying box keeps showing up.

I just want to know how to stop this completely. There is nothing I can do but X out.
Check in Task Manager to see if you can find the process running for the program and "End Process" it. Next, I would check to make sure that there was not another entry in Programs & Features used to uninstall it. Sometimes a restart afterwards is required to finish uninstalling items of the program that were running at the time of the uninstall to.

Afterwards, run the free Spybot Search & Destroy program from above to see if it can find and rempove any malware on your computer.

Hope this helps,
Shawn
How do I go to task manager on windows vista (sorry if this is a silly question)?
Not at all. Here you go:

http://www.vistax64.com/tutorials/121580-task-manager-open-close-applications-processes.html

Shawn
 

My Computers

System One System Two

  • Show second system?
    Yes
    Operating System
    Windows 10 Pro 64-bit
    Manufacturer/Model
    Custom
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS Maximus X Code Z370
    Memory
    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated
    Monitor(s) Displays
    3 x 27" Asus VE278Q
    Screen Resolution
    1920x1080
    Hard Drives
    250GB Samsung 960 EVO M.2,
    256GB OCZ Vector,
    6TB WD Black WD6001FZWX
    PSU
    Seasonic Prime Titanium 850W
    Case
    Corsair Air 740
    Cooling
    Corsair Hydro H115i
    Mouse
    Logitech MX Master
    Keyboard
    Logitech wireless K800
    Internet Speed
    300 Mb/s Download and 30 Mb/s Upload
    Other Info
    Logitech Z625 speaker system,
    Creative F200 webcam,
    HP Color LaserJet Pro MFP M477fdn,
    Linksys EA9500 router,
    Arris SB6190 cable modem,
    APC SMART-UPS RT 1000 XL,
    Lumia 1520 phone
  • Operating System
    Windows 10 Pro
    Manufacturer/Model
    HP Envy Y0F94AV
    CPU
    i7-7500U @ 2.70 GHz
    Memory
    16 GB DDR4-2133
    Graphics card(s)
    NVIDIA GeForce 940MX
    Sound Card
    Conexant ISST Audio
    Monitor(s) Displays
    17.3" UHD IPS touch
    Screen Resolution
    3480 x 2160
    Hard Drives
    512 GB M.2 SSD
Messages
11
#7
Check in Task Manager to see if you can find the process running for the program and "End Process" it. Next, I would check to make sure that there was not another entry in Programs & Features used to uninstall it. Sometimes a restart afterwards is required to finish uninstalling items of the program that were running at the time of the uninstall to.

Afterwards, run the free Spybot Search & Destroy program from above to see if it can find and rempove any malware on your computer.

Hope this helps,
Shawn
How do I go to task manager on windows vista (sorry if this is a silly question)?
Not at all. Here you go:

http://www.vistax64.com/tutorials/121580-task-manager-open-close-applications-processes.html

Shawn
Okay thanks. Where can I run the free spybot search and destroy program? Is it a website? Anything in particular that I need to know before I do this?
 

My Computer

Brink

Staff member
mvp
Messages
32,202
Location
Oklahoma, USA
#8

My Computers

System One System Two

  • Show second system?
    Yes
    Operating System
    Windows 10 Pro 64-bit
    Manufacturer/Model
    Custom
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS Maximus X Code Z370
    Memory
    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated
    Monitor(s) Displays
    3 x 27" Asus VE278Q
    Screen Resolution
    1920x1080
    Hard Drives
    250GB Samsung 960 EVO M.2,
    256GB OCZ Vector,
    6TB WD Black WD6001FZWX
    PSU
    Seasonic Prime Titanium 850W
    Case
    Corsair Air 740
    Cooling
    Corsair Hydro H115i
    Mouse
    Logitech MX Master
    Keyboard
    Logitech wireless K800
    Internet Speed
    300 Mb/s Download and 30 Mb/s Upload
    Other Info
    Logitech Z625 speaker system,
    Creative F200 webcam,
    HP Color LaserJet Pro MFP M477fdn,
    Linksys EA9500 router,
    Arris SB6190 cable modem,
    APC SMART-UPS RT 1000 XL,
    Lumia 1520 phone
  • Operating System
    Windows 10 Pro
    Manufacturer/Model
    HP Envy Y0F94AV
    CPU
    i7-7500U @ 2.70 GHz
    Memory
    16 GB DDR4-2133
    Graphics card(s)
    NVIDIA GeForce 940MX
    Sound Card
    Conexant ISST Audio
    Monitor(s) Displays
    17.3" UHD IPS touch
    Screen Resolution
    3480 x 2160
    Hard Drives
    512 GB M.2 SSD
Messages
11
#9
I don't believe it. It came back. Not even if I end tasked it would it permanatly go away. The dialogue box comes back once only if I shut down the laptop and on.

What do you think?
 

My Computer

Brink

Staff member
mvp
Messages
32,202
Location
Oklahoma, USA
#10
I don't believe it. It came back. Not even if I end tasked it would it permanatly go away. The dialogue box comes back once only if I shut down the laptop and on.

What do you think?
WildStriker,

If it keeps comming back after that, then it is probably listed as a startup program. Check your startup programs list and see if one stands out as the culprit, then disable it as a test. You can enable it again if that was not it. Option Two in this tutorial will show you how to with a few different methods.

http://www.vistax64.com/tutorials/79612-startup-programs-enable-disable.html

Once you find the startup program that is the cause, look to see what EXE and it's location it is loading and see if the program for it is listed in "Programs & Features" to uninstall.

Shawn
 

My Computers

System One System Two

  • Show second system?
    Yes
    Operating System
    Windows 10 Pro 64-bit
    Manufacturer/Model
    Custom
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS Maximus X Code Z370
    Memory
    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated
    Monitor(s) Displays
    3 x 27" Asus VE278Q
    Screen Resolution
    1920x1080
    Hard Drives
    250GB Samsung 960 EVO M.2,
    256GB OCZ Vector,
    6TB WD Black WD6001FZWX
    PSU
    Seasonic Prime Titanium 850W
    Case
    Corsair Air 740
    Cooling
    Corsair Hydro H115i
    Mouse
    Logitech MX Master
    Keyboard
    Logitech wireless K800
    Internet Speed
    300 Mb/s Download and 30 Mb/s Upload
    Other Info
    Logitech Z625 speaker system,
    Creative F200 webcam,
    HP Color LaserJet Pro MFP M477fdn,
    Linksys EA9500 router,
    Arris SB6190 cable modem,
    APC SMART-UPS RT 1000 XL,
    Lumia 1520 phone
  • Operating System
    Windows 10 Pro
    Manufacturer/Model
    HP Envy Y0F94AV
    CPU
    i7-7500U @ 2.70 GHz
    Memory
    16 GB DDR4-2133
    Graphics card(s)
    NVIDIA GeForce 940MX
    Sound Card
    Conexant ISST Audio
    Monitor(s) Displays
    17.3" UHD IPS touch
    Screen Resolution
    3480 x 2160
    Hard Drives
    512 GB M.2 SSD

Brink

Staff member
mvp
Messages
32,202
Location
Oklahoma, USA
#12
Your welcome WildStriker.

Shawn
 

My Computers

System One System Two

  • Show second system?
    Yes
    Operating System
    Windows 10 Pro 64-bit
    Manufacturer/Model
    Custom
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS Maximus X Code Z370
    Memory
    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated
    Monitor(s) Displays
    3 x 27" Asus VE278Q
    Screen Resolution
    1920x1080
    Hard Drives
    250GB Samsung 960 EVO M.2,
    256GB OCZ Vector,
    6TB WD Black WD6001FZWX
    PSU
    Seasonic Prime Titanium 850W
    Case
    Corsair Air 740
    Cooling
    Corsair Hydro H115i
    Mouse
    Logitech MX Master
    Keyboard
    Logitech wireless K800
    Internet Speed
    300 Mb/s Download and 30 Mb/s Upload
    Other Info
    Logitech Z625 speaker system,
    Creative F200 webcam,
    HP Color LaserJet Pro MFP M477fdn,
    Linksys EA9500 router,
    Arris SB6190 cable modem,
    APC SMART-UPS RT 1000 XL,
    Lumia 1520 phone
  • Operating System
    Windows 10 Pro
    Manufacturer/Model
    HP Envy Y0F94AV
    CPU
    i7-7500U @ 2.70 GHz
    Memory
    16 GB DDR4-2133
    Graphics card(s)
    NVIDIA GeForce 940MX
    Sound Card
    Conexant ISST Audio
    Monitor(s) Displays
    17.3" UHD IPS touch
    Screen Resolution
    3480 x 2160
    Hard Drives
    512 GB M.2 SSD

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