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Internet Drops not Connection now

dvdkng

New Member
Messages
2
#1
Hi I am new to your forums but from what I read on various topics I can see some smart peeps are here to help...I have seen some threads on my issue but I am super new to computers. I can not get connection to the net but the globe in the bottom right is on so it seems I have connection. My lights are blinking on my Cable Modem as well. I have tried to unplug and reset the modem as well but that did not help. My Internet was working fine until about 1 week ago. The Comcast Cable guy came out and stated everything is ok with my line. Reasons why my connection is not working stated at least in Vista is DNS error or can't connect to ISP...I know this has happened alot but has anyone fixed it?

Specs:
Vista 64 Home prem. x64 SP1
 

My Computer

Messages
1,823
#2
Turn off the computer. Plug modem and router for 20 minutes. Turn on router and let it cycle for 5 minutes. Turn on router and let it cycle for 5 minutes. Turn on computer.

start
in the search box type CMD and hit OK
In black box, type IPconfig/all and see if your DNS servers are listed.
 

My Computer

System One

  • CPU
    pair of Intel E5430 quad core 2.66 GHz Xeons
    Motherboard
    Supermicro X7DWA-N server board
    Memory
    16GB DDR667
    Graphics Card(s)
    eVGA 8800 GTS 640 MB video card
    Hard Drives
    SAS RAID

dvdkng

New Member
Messages
2
#3
Do you mean this:

Turn off the computer. UNPlug modem and router for 20 minutes. Turn on MODEM and let it cycle for 5 minutes. Turn on router and let it cycle for 5 minutes. Turn on computer.

Ill try this tonight...thanks for the reply. If this does not reconize a DNS how can I get it to?
 

My Computer

Element

Graphics Freak
Vista Pro
Messages
97
Location
Orlando, FL
#4
If you do the ipconfig /all and you do see dns info and a valid IP address then you may need a simple winsock reset. Which you can do by simply typing this in DOS, but make sure you run the cmd prompt as administrator first.

netsh winsock reset

That is the command to reset the winsock, this can often fix many small problems.
 

My Computer

System One

  • CPU
    Core 2 Quad Q6600 G0
    Motherboard
    Asus P5Q
    Memory
    8 Gig's OCZ Reaper DDR2-1066
    Graphics Card(s)
    BFG GTX 275
    Sound Card
    OnBoard
    Monitor(s) Displays
    Samsung 216BW 22" LCD Widescreen
    Hard Drives
    WD 250Gig
    PSU
    Corsair 850TX
    Case
    Antec Nine Hundred
    Mouse
    Razer Death Adder
    Keyboard
    Razer Lycosa
    Internet Speed
    7Meg Cable

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