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internet explorer shuts down

W

wjk310

#1
Why when I am on the net internet explorer shuts down and restarts? I don't
think I have any viruses. It just shut down not often but if it running
without me doing anything it restarts. I have a E521 Dell if this helps 2
gigs of ram 320 gigs of hd space. thanks for the help.
 

My Computer

Brink

Staff member
mvp
Messages
32,202
Location
Oklahoma, USA
#2
Why when I am on the net internet explorer shuts down and restarts? I don't
think I have any viruses. It just shut down not often but if it running
without me doing anything it restarts. I have a E521 Dell if this helps 2
gigs of ram 320 gigs of hd space. thanks for the help.

Hi wjk310,

Have you installed any IE7 addons or activeX items right before this started? If yes, then you might try disabling them one by one to see which one is the culprit from the Control Panel (Classic View) > Internet Options > Programs tab > Manage add-ons button.

Shawn
 
Last edited:

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motarola2

Power User
Messages
190
#3
- go to control panel>internet options> advanced tab> click reset.
- uninstall the internet explorer
- reinstall it (i think it automatically installs after restarting)
- use another browser like firefox or opera.
 

My Computer

D

Don Varnau

#4
Hi,

1. You may have an incompatible browser add-on.
See: http://www.enhanceie.com/ie/troubleshoot.asp
for troubleshooting information.

2. Try the Reset button in Internet Options> Advanced. Note that this will
delete stored (autocomplete) passwords. Do you have those recorded
elsewhere? (Many users don't.)

If resetting IE settings helps, you may still have to re-enable browser
add-ons individually to see if the troublesome one can be found.
See: http://www.enhanceie.com/ie/troubleshoot.asp

What Reset IE Settings will do...
923737- How to use Reset Internet Explorer Settings (RIES):
http://support.microsoft.com/kb/923737/en-us

3. This may be a malware problem- adware, spyware, hijacker, trojan, etc.
See these sites for help:

The Parasite Fight http://www.aumha.org/a/quickfix.htm

Dealing with Unwanted Spyware and Parasites:
http://mvps.org/winhelp2002/unwanted.htm

Malware Removal and Prevention Overview - CastleCopsWiki:
http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Overview

Bugs, Glitches & Stuffups: http://www.mvps.org/inetexplorer/Darnit.html

Removing Malware:
http://www.elephantboycomputers.com/page2.html#Removing_Malware

Hope this helps,
Don
[MS MVP- IE]

"wjk310" <wjk310@discussions.microsoft.com> wrote in message
news:EEAA7679-1ADC-4635-8CA3-4D357FA08D50@microsoft.com...
> Why when I am on the net internet explorer shuts down and restarts? I

don't
> think I have any viruses. It just shut down not often but if it running
> without me doing anything it restarts. I have a E521 Dell if this helps 2
> gigs of ram 320 gigs of hd space. thanks for the help.
 

My Computer

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