• This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn more.

iPod won't install

B

born_sleepy

#1
Hi, I've been trying endlessly for the last three days to get my 5G 60gb iPod
to install on my computer. I'm running Windows Vista Home Basic. I have my
iPod set to manually manage and I have disk use enabled. Previously I've
installed it on my laptop running XP and it worked perfectly. Now on my new
computer, it doesn't appear at all in iTunes, Windows Explorer, or even
Device Manager. I've installed it on another computer running Vista using the
same USB cable, so I know that there's nothing wrong with my iPod or USB
cable. I've tried plugging other USB storage devices into my computer and
they work fine, so I know there's nothing wrong with my USB ports (and I've
tried all six ports). I've reset my iPod, restarted my computer with my iPod
plugged in, reinstalled iTunes and QuickTime, reinstalled my motherboard
chipset, did a system restore, and I have all the latest Vista updates
including Service Pack 1.

I have no clue how to get this working. I'm not about to pay tech support
$30 to tell me what I already know, and I'm not about to reinstall my entire
OS just for one USB device. If anyone has any information, I'd greatly
appreciate it. I originally posted my problem here:
http://discussions.apple.com/thread.jspa?threadID=1542650&tstart=0
You can read about everything I've tried up to this point.
 
N

Nonny

#2
On Tue, 3 Jun 2008 18:13:02 -0700, born_sleepy
<bornsleepy@xxxxxx> wrote:

>Hi, I've been trying endlessly for the last three days to get my 5G 60gb iPod
>to install on my computer.
http://www.apple.com/support/ipod/


>I'm running Windows Vista Home Basic. I have my
>iPod set to manually manage and I have disk use enabled. Previously I've
>installed it on my laptop running XP and it worked perfectly. Now on my new
>computer, it doesn't appear at all in iTunes, Windows Explorer, or even
>Device Manager. I've installed it on another computer running Vista using the
>same USB cable, so I know that there's nothing wrong with my iPod or USB
>cable. I've tried plugging other USB storage devices into my computer and
>they work fine, so I know there's nothing wrong with my USB ports (and I've
>tried all six ports). I've reset my iPod, restarted my computer with my iPod
>plugged in, reinstalled iTunes and QuickTime, reinstalled my motherboard
>chipset, did a system restore, and I have all the latest Vista updates
>including Service Pack 1.
>
>I have no clue how to get this working. I'm not about to pay tech support
>$30 to tell me what I already know, and I'm not about to reinstall my entire
>OS just for one USB device. If anyone has any information, I'd greatly
>appreciate it. I originally posted my problem here:
>http://discussions.apple.com/thread.jspa?threadID=1542650&tstart=0
>You can read about everything I've tried up to this point.
 
B

born_sleepy

#3
"Nonny" wrote:

> On Tue, 3 Jun 2008 18:13:02 -0700, born_sleepy
> <bornsleepy@xxxxxx> wrote:
>

> >Hi, I've been trying endlessly for the last three days to get my 5G 60gb iPod
> >to install on my computer.
>
> http://www.apple.com/support/ipod/
>
>

> >I'm running Windows Vista Home Basic. I have my
> >iPod set to manually manage and I have disk use enabled. Previously I've
> >installed it on my laptop running XP and it worked perfectly. Now on my new
> >computer, it doesn't appear at all in iTunes, Windows Explorer, or even
> >Device Manager. I've installed it on another computer running Vista using the
> >same USB cable, so I know that there's nothing wrong with my iPod or USB
> >cable. I've tried plugging other USB storage devices into my computer and
> >they work fine, so I know there's nothing wrong with my USB ports (and I've
> >tried all six ports). I've reset my iPod, restarted my computer with my iPod
> >plugged in, reinstalled iTunes and QuickTime, reinstalled my motherboard
> >chipset, did a system restore, and I have all the latest Vista updates
> >including Service Pack 1.
> >
> >I have no clue how to get this working. I'm not about to pay tech support
> >$30 to tell me what I already know, and I'm not about to reinstall my entire
> >OS just for one USB device. If anyone has any information, I'd greatly
> >appreciate it. I originally posted my problem here:
> >http://discussions.apple.com/thread.jspa?threadID=1542650&tstart=0
> >You can read about everything I've tried up to this point.
>
> I've already tried all the articles on Apple's support page and none of them worked. As I said before, I even posted my problem on Apple's discussion page here: http://discussions.apple.com/thread.jspa?threadID=1542650&tstart=0
I've read and tried these articles/threads and they didn't work:
http://www.apple.com/support/ipod/five_rs/classic/
http://support.apple.com/kb/TS1538
http://support.apple.com/kb/TS1363
http://support.apple.com/kb/TS1369?viewlocale=en_US
http://support.apple.com/kb/TS1496?viewlocale=en_US
http://discussions.apple.com/thread.jspa?threadID=1102559&tstart=15
http://discussions.apple.com/thread.jspa?messageID=6853403&#6853403

Any other ideas?
 
N

Nonny

#4
On Tue, 3 Jun 2008 19:49:00 -0700, born_sleepy
<bornsleepy@xxxxxx> wrote:

>
>
>"Nonny" wrote:
>

>> On Tue, 3 Jun 2008 18:13:02 -0700, born_sleepy
>> <bornsleepy@xxxxxx> wrote:
>>

>> >Hi, I've been trying endlessly for the last three days to get my 5G 60gb iPod
>> >to install on my computer.
>>
>> http://www.apple.com/support/ipod/
>>
>>

>> >I'm running Windows Vista Home Basic. I have my
>> >iPod set to manually manage and I have disk use enabled. Previously I've
>> >installed it on my laptop running XP and it worked perfectly. Now on my new
>> >computer, it doesn't appear at all in iTunes, Windows Explorer, or even
>> >Device Manager. I've installed it on another computer running Vista using the
>> >same USB cable, so I know that there's nothing wrong with my iPod or USB
>> >cable. I've tried plugging other USB storage devices into my computer and
>> >they work fine, so I know there's nothing wrong with my USB ports (and I've
>> >tried all six ports). I've reset my iPod, restarted my computer with my iPod
>> >plugged in, reinstalled iTunes and QuickTime, reinstalled my motherboard
>> >chipset, did a system restore, and I have all the latest Vista updates
>> >including Service Pack 1.
>> >
>> >I have no clue how to get this working. I'm not about to pay tech support
>> >$30 to tell me what I already know, and I'm not about to reinstall my entire
>> >OS just for one USB device. If anyone has any information, I'd greatly
>> >appreciate it. I originally posted my problem here:
>> >http://discussions.apple.com/thread.jspa?threadID=1542650&tstart=0
>> >You can read about everything I've tried up to this point.
>>
>> I've already tried all the articles on Apple's support page and none of them worked. As I said before, I even posted my problem on Apple's discussion page here: http://discussions.apple.com/thread.jspa?threadID=1542650&tstart=0
>
>I've read and tried these articles/threads and they didn't work:
>http://www.apple.com/support/ipod/five_rs/classic/
>http://support.apple.com/kb/TS1538
>http://support.apple.com/kb/TS1363
>http://support.apple.com/kb/TS1369?viewlocale=en_US
>http://support.apple.com/kb/TS1496?viewlocale=en_US
>http://discussions.apple.com/thread.jspa?threadID=1102559&tstart=15
>http://discussions.apple.com/thread.jspa?messageID=6853403&#6853403
>
>Any other ideas?
Not for you... just one for me.

I'm gonna killfile this thread to keep it from coming back.