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itunes accessing online

#1
I have the latest version of itunes loaded on Vista 32 home premium and it
was working fine until a few days ago. Now it will not let me access istore,
the music database or check for updates. I contacted Apple but they were
extremely unhelpful.

Does anyone have any suggestions for a cure?
--
Al
 
D

David B.

#2
Do you purchase media via iTunes? If so call their tech support back and
insist on assistance, reminding them that if you can't access their store
you can't purchase media, ask to be escalated if the first drone can't help
you, I'm sure once you mention their lost revenue due to your problem
they'll be more helpful. Also try posting in Apples online forum.

--

----
Crosspost, do not multipost http://www.blakjak.demon.co.uk/mul_crss.htm
How to ask a question http://support.microsoft.com/kb/555375
_________________________________________________________________________________


"Al" <Al@xxxxxx> wrote in message
news:F881B67F-E87C-40BD-BACF-D11ADA5664E3@xxxxxx

>I have the latest version of itunes loaded on Vista 32 home premium and it
> was working fine until a few days ago. Now it will not let me access
> istore,
> the music database or check for updates. I contacted Apple but they were
> extremely unhelpful.
>
> Does anyone have any suggestions for a cure?
> --
> Al
 
#3
Believe you me I've spent a cosiderable amount of time of the phone to Apple.
However upon further investigation it appears the problem may lie with my
ISP: Tiscali. Apparently this is a recurrence of a problem they had last
year. I have now contacted them and await their reply.
--
Al


"David B." wrote:

> Do you purchase media via iTunes? If so call their tech support back and
> insist on assistance, reminding them that if you can't access their store
> you can't purchase media, ask to be escalated if the first drone can't help
> you, I'm sure once you mention their lost revenue due to your problem
> they'll be more helpful. Also try posting in Apples online forum.
>
> --
>
> ----
> Crosspost, do not multipost http://www.blakjak.demon.co.uk/mul_crss.htm
> How to ask a question http://support.microsoft.com/kb/555375
> _________________________________________________________________________________
>
>
> "Al" <Al@xxxxxx> wrote in message
> news:F881B67F-E87C-40BD-BACF-D11ADA5664E3@xxxxxx

> >I have the latest version of itunes loaded on Vista 32 home premium and it
> > was working fine until a few days ago. Now it will not let me access
> > istore,
> > the music database or check for updates. I contacted Apple but they were
> > extremely unhelpful.
> >
> > Does anyone have any suggestions for a cure?
> > --
> > Al
>
>