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(KB977304) instlation failure

A

Alice

#1
my windows up date keeps trying to install a important securty update for
microoft works 8 (KB977304). it keeps failing to install. what should i
do???

Alice

--
HP Pavilion M9080N(GQ500AA)
Intel Core 2 Quad Q6600(2.4GHz)
64 bit Quad-Core Processor
3GB DDR2 667 (2 x 1GB & 2 x 512MB)
1000GB 7200RPM SATA (2 x 500GB)
SuperMulti DVD Burner with LightScribe Technology
DVD-ROM drive 16x max. speed
ATI Radeon HD 4850
Integrated High Definition audio
Integrated 10/100/1000Mbps network interface
Wireless LAN 802.11a/b/g/n
Windows Vista Ultimate 32-Bit SP2
Gateway HD2200: HD 22" Wide Screen LCD
 

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M

Michael

#2
"Alice" <sweetalice79@newsgroup> wrote in message
news:997ECA42-3C22-4E6E-9C52-A8ABC441C0DE@newsgroup

> my windows up date keeps trying to install a important securty update for
> microoft works 8 (KB977304). it keeps failing to install. what should i
> do???
>
> Alice
>
> --
> HP Pavilion M9080N(GQ500AA)
> Intel Core 2 Quad Q6600(2.4GHz)
> 64 bit Quad-Core Processor
> 3GB DDR2 667 (2 x 1GB & 2 x 512MB)
> 1000GB 7200RPM SATA (2 x 500GB)
> SuperMulti DVD Burner with LightScribe Technology
> DVD-ROM drive 16x max. speed
> ATI Radeon HD 4850
> Integrated High Definition audio
> Integrated 10/100/1000Mbps network interface
> Wireless LAN 802.11a/b/g/n
> Windows Vista Ultimate 32-Bit SP2
> Gateway HD2200: HD 22" Wide Screen LCD
Alice, you need to ask your question here.
microsoft.public.windowsupdate
--


"Don't pick a fight with an old man.
If he is too old to fight, he'll just kill you."
 

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Messages
2,049
#3
my windows up date keeps trying to install a important securty update for
microoft works 8 (KB977304). it keeps failing to install. what should i
do???

Alice

--
HP Pavilion M9080N(GQ500AA)
Intel Core 2 Quad Q6600(2.4GHz)
64 bit Quad-Core Processor
3GB DDR2 667 (2 x 1GB & 2 x 512MB)
1000GB 7200RPM SATA (2 x 500GB)
SuperMulti DVD Burner with LightScribe Technology
DVD-ROM drive 16x max. speed
ATI Radeon HD 4850
Integrated High Definition audio
Integrated 10/100/1000Mbps network interface
Wireless LAN 802.11a/b/g/n
Windows Vista Ultimate 32-Bit SP2
Gateway HD2200: HD 22" Wide Screen LCD
1.Reset the whole WU components in aggressive mode http://support.microsoft.com
/kb/971058
2.Diagnose Windows Installer key by using this tool Description of the Patch Registration Cleanup Tool
 

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