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Keep getting dial-up connection dialog box

M

mspencerco

#1
I am trying to find out why Windows Live Mail Desktop keeps wanting to dial
up a connection when my computer is already connected via my LAN connection.

I am unable to get my email using Windows Live Mail Desktop.
I have no problems using other sites (game sites) while trying to use
Windows Live Mail Desktop.

How do i make it start using my LAN connection instead of PPOE?
 

My Computer

G

Gary VanderMolen

#2
In WLM go to Tools, Accounts, select your mail account, Properties,
Connection. Under the "Always connect ..." box you can choose your
preferred connection, or you can leave that box unchecked, in which
case it will use whatever connection IE uses.
If you have more than one account, do this for all accounts.
--
Gary VanderMolen [MS-MVP WLM]


"mspencerco" <mspencerco@xxxxxx> wrote in message news:2FC59917-7009-4BF5-8164-F35948009101@xxxxxx

>I am trying to find out why Windows Live Mail Desktop keeps wanting to dial
> up a connection when my computer is already connected via my LAN connection.
>
> I am unable to get my email using Windows Live Mail Desktop.
> I have no problems using other sites (game sites) while trying to use
> Windows Live Mail Desktop.
>
> How do i make it start using my LAN connection instead of PPOE?
 

My Computer

M

Michael Walraven

#3
For EACH account, open
tools, accounts, properties
in the connection tab pick how you want that account to access the server.

Michael
Vista Home premium

"mspencerco" <mspencerco@xxxxxx> wrote in message
news:2FC59917-7009-4BF5-8164-F35948009101@xxxxxx

> I am trying to find out why Windows Live Mail Desktop keeps wanting to
> dial
> up a connection when my computer is already connected via my LAN
> connection.
>
> I am unable to get my email using Windows Live Mail Desktop.
> I have no problems using other sites (game sites) while trying to use
> Windows Live Mail Desktop.
>
> How do i make it start using my LAN connection instead of PPOE?
 

My Computer

R

Robert Aldwinckle

#4
"mspencerco" <mspencerco@xxxxxx> wrote in message
news:2FC59917-7009-4BF5-8164-F35948009101@xxxxxx

> I am trying to find out why Windows Live Mail Desktop keeps wanting to dial
> up a connection when my computer is already connected via my LAN connection.

Probably because WLMa... can't see that you can connect to the Internet that way.
There was a discussion recently about a related symptom with the Windows Live
Installer. I pointed out then that Windows Help and Support gets equally confused
about this.

news:ePKQT3BQIHA.2376@xxxxxx
Subject: Re: Trouble installing windows live mail
Date: Sun, 16 Dec 2007 14:57:04 -0500



>
> I am unable to get my email using Windows Live Mail Desktop.
> I have no problems using other sites (game sites) while trying to use
> Windows Live Mail Desktop.

I only have a timing problem sending. Come to think of it though I haven't
tested an E-mail account with WLMa... <w>. OE shows the same problem.
When they are using the Local Connection they may not send immediately.
E.g. messages may accumulate in the Outbox and have to be forced out
using Alt-T,S,Send All


>
> How do i make it start using my LAN connection instead of PPOE?

In case it is just a DNS thing you could try either adding your server lookups
in HOSTS or give WLMa... explicit IP addresses instead of server names.


Related to this is why does WLMa... keep telling me I'm offline when I'm offline?
I have *nothing* configured to make it need to connect unless I explicitly request
it to...

I suspect there is some hidden relationship with Messenger (which does
happen to be active but is also supposedly offline.)

Unfortunately good usability and diagnostics are foreign concepts for MS in general.
Deficiencies in those areas aren't "bugs" exactly; so complaints about them are
usually ignored.

So, do you still get the prompt when you are in a Working Offline state too? <eg>


HTH

Robert Aldwinckle
---
 

My Computer

G

Gary VanderMolen

#6
You're welcome.

--
Gary VanderMolen [MS-MVP WLM]


"mspencerco" <mspencerco@xxxxxx> wrote in message news:8025CF28-8502-4005-A610-413AB1DFEA27@xxxxxx

> Thank you for Greg and Michael.
>
> Their replies were exactly what i needed, and my problem is solved.
 

My Computer

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