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Kodak EasyShare--uploading photos to Kodak Gallery

K

Karen Q.

#1
I've only had my computer for a couple of weeks, so Vista is a new world to
me. After hours of trying on my own and being on the phne with Kodak's
EasyShare help line, I'm still unable to upload my photos from my computer to
the Kodak Gallery. Last night after over an hour, it uploaded 17 of 37
photos. The rest received the message: An internal error has occurred.
Please note the following error details and contat Kodak EasyShare Gallery
Customer service... (EEERRFailed [81]; Communications with the Kodak
Easyshare Gallery servers has timed out (EErrConnCommTimeout[107])

I've uninstalled & installed the software from their site several times;
changed the firewall to allow Kodak EasyShare, added their suggested
downloads, but nothing helps. It's been uploading about every other photo.

Has anyone else had this problem? Any suggestions.
--
Karen Q
 

My Computer

#2
What firewall, anti-virus application or security suite is installed?
-------
*Report back, please*
[When responding to posts, please include the post(s) you are replying to so
that others may learn and benefit from the issue]

[How to ask a question]
http://support.microsoft.com/kb/555375

"Karen Q." <KarenQ@xxxxxx> wrote in message
news:C48BED34-0BEC-4C21-984E-C987B7317E66@xxxxxx

> I've only had my computer for a couple of weeks, so Vista is a new world
> to
> me. After hours of trying on my own and being on the phne with Kodak's
> EasyShare help line, I'm still unable to upload my photos from my computer
> to
> the Kodak Gallery. Last night after over an hour, it uploaded 17 of 37
> photos. The rest received the message: An internal error has occurred.
> Please note the following error details and contat Kodak EasyShare Gallery
> Customer service... (EEERRFailed [81]; Communications with the Kodak
> Easyshare Gallery servers has timed out (EErrConnCommTimeout[107])
>
> I've uninstalled & installed the software from their site several times;
> changed the firewall to allow Kodak EasyShare, added their suggested
> downloads, but nothing helps. It's been uploading about every other
> photo.
>
> Has anyone else had this problem? Any suggestions.
> --
> Karen Q
 

My Computer

K

Karen Q.

#3
I have the Windows Vista security shield and AVG anti virus 8.0
--
Karen Q


"Bob" wrote:

> What firewall, anti-virus application or security suite is installed?
> -------
> *Report back, please*
> [When responding to posts, please include the post(s) you are replying to so
> that others may learn and benefit from the issue]
>
> [How to ask a question]
> http://support.microsoft.com/kb/555375
>
> "Karen Q." <KarenQ@xxxxxx> wrote in message
> news:C48BED34-0BEC-4C21-984E-C987B7317E66@xxxxxx

> > I've only had my computer for a couple of weeks, so Vista is a new world
> > to
> > me. After hours of trying on my own and being on the phne with Kodak's
> > EasyShare help line, I'm still unable to upload my photos from my computer
> > to
> > the Kodak Gallery. Last night after over an hour, it uploaded 17 of 37
> > photos. The rest received the message: An internal error has occurred.
> > Please note the following error details and contat Kodak EasyShare Gallery
> > Customer service... (EEERRFailed [81]; Communications with the Kodak
> > Easyshare Gallery servers has timed out (EErrConnCommTimeout[107])
> >
> > I've uninstalled & installed the software from their site several times;
> > changed the firewall to allow Kodak EasyShare, added their suggested
> > downloads, but nothing helps. It's been uploading about every other
> > photo.
> >
> > Has anyone else had this problem? Any suggestions.
> > --
> > Karen Q
>
>
 

My Computer

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