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Live Messenger doesn't remember my sign in info after restart.

T

TheGregDude

#1
In Windows Live Messenger 8.5 I enter my E-mail address, Password, and then I
check the boxes next to Remember me, Remember my Password, and Sign me in
automatically. Next, I click Sign in and it signs me in, but this
information is not remembered if I restart my computer. How do I fix this,
so it will remember my sign in information if I restart my computer. I tried
the uninstall reinstall solution, but it did't fix the problem.
 

My Computer

S

Susie

#2
Hi .. Did you go to tools , options and then click on General on the left ?
Maybe u need to check that first, second box? Not sure but can try .. Good
Luck :-)

"TheGregDude" wrote:

> In Windows Live Messenger 8.5 I enter my E-mail address, Password, and then I
> check the boxes next to Remember me, Remember my Password, and Sign me in
> automatically. Next, I click Sign in and it signs me in, but this
> information is not remembered if I restart my computer. How do I fix this,
> so it will remember my sign in information if I restart my computer. I tried
> the uninstall reinstall solution, but it did't fix the problem.
 

My Computer

T

TheGregDude

#3
I know about how to check those boxes, that isn't the problem. The problem
is when my computer reboots, it starts Live Messenger, but it didn't remember
my sign in information even though I checked all the boxes so it would. But
thanks anyway.

"Susie" wrote:

> Hi .. Did you go to tools , options and then click on General on the left ?
> Maybe u need to check that first, second box? Not sure but can try .. Good
> Luck :-)
>
> "TheGregDude" wrote:
>

> > In Windows Live Messenger 8.5 I enter my E-mail address, Password, and then I
> > check the boxes next to Remember me, Remember my Password, and Sign me in
> > automatically. Next, I click Sign in and it signs me in, but this
> > information is not remembered if I restart my computer. How do I fix this,
> > so it will remember my sign in information if I restart my computer. I tried
> > the uninstall reinstall solution, but it did't fix the problem.
 

My Computer

J

Jonathan Kay [MVP]

#4
Greetings Greg,

If you go into Options, choose the Security category instead, is "This is a shared computer
so don't store my address book, display picture, or personal message on it" selected? If so,
this will give you the behavior you're seeing. Just uncheck it and you should be good to go.

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger
MSN Messenger/Windows Messenger
MessengerGeek Blog: http://www.messengergeek.com
Messenger Resources: http://messenger.jonathankay.com
(c) 2008 Jonathan Kay - If redistributing, you must include this signature or citation
--


"TheGregDude" <TheGregDude@xxxxxx> wrote in message
news:0EAFB082-9E69-451D-9E2E-3B4BEC886413@xxxxxx

> I know about how to check those boxes, that isn't the problem. The problem
> is when my computer reboots, it starts Live Messenger, but it didn't remember
> my sign in information even though I checked all the boxes so it would. But
> thanks anyway.
>
> "Susie" wrote:
>

>> Hi .. Did you go to tools , options and then click on General on the left ?
>> Maybe u need to check that first, second box? Not sure but can try .. Good
>> Luck :-)
>>
>> "TheGregDude" wrote:
>>

>> > In Windows Live Messenger 8.5 I enter my E-mail address, Password, and then I
>> > check the boxes next to Remember me, Remember my Password, and Sign me in
>> > automatically. Next, I click Sign in and it signs me in, but this
>> > information is not remembered if I restart my computer. How do I fix this,
>> > so it will remember my sign in information if I restart my computer. I tried
>> > the uninstall reinstall solution, but it did't fix the problem.
 

My Computer

T

TheGregDude

#5
Thanks for trying to help. That solution didn't work because that box was
not selected when I went to check to see if it was. So I still have the same
problem.

"Jonathan Kay [MVP]" wrote:

> Greetings Greg,
>
> If you go into Options, choose the Security category instead, is "This is a shared computer
> so don't store my address book, display picture, or personal message on it" selected? If so,
> this will give you the behavior you're seeing. Just uncheck it and you should be good to go.
>
> --
> Jonathan Kay
> Microsoft MVP - Windows Live Messenger
> MSN Messenger/Windows Messenger
> MessengerGeek Blog: http://www.messengergeek.com
> Messenger Resources: http://messenger.jonathankay.com
> (c) 2008 Jonathan Kay - If redistributing, you must include this signature or citation
> --
>
>
> "TheGregDude" <TheGregDude@xxxxxx> wrote in message
> news:0EAFB082-9E69-451D-9E2E-3B4BEC886413@xxxxxx

> > I know about how to check those boxes, that isn't the problem. The problem
> > is when my computer reboots, it starts Live Messenger, but it didn't remember
> > my sign in information even though I checked all the boxes so it would. But
> > thanks anyway.
> >
> > "Susie" wrote:
> >

> >> Hi .. Did you go to tools , options and then click on General on the left ?
> >> Maybe u need to check that first, second box? Not sure but can try .. Good
> >> Luck :-)
> >>
> >> "TheGregDude" wrote:
> >>
> >> > In Windows Live Messenger 8.5 I enter my E-mail address, Password, and then I
> >> > check the boxes next to Remember me, Remember my Password, and Sign me in
> >> > automatically. Next, I click Sign in and it signs me in, but this
> >> > information is not remembered if I restart my computer. How do I fix this,
> >> > so it will remember my sign in information if I restart my computer. I tried
> >> > the uninstall reinstall solution, but it did't fix the problem.
>
>
 

My Computer

B
#6
I have had this problem for at least 2 years. I have three computers with XP
Pro SP2 on then and only one has this problem. It is the older copy of XP
that has the problem. My daughter has the same problem with Messenger
signing in on her copy of XP that was purchesed about the same time. I have
talked and conversed by email with Messenger techs a number of times, and
thay don't have a clue. Here is what I think the problem is. The time clock
taskbar has problems. For some reason there is a glitch in this taskbar
area. Microsoft knows about it, but never did a hotfix to correct it. I
have tried everything I know without any sucess. I am afraid if you have the
problem just be ready to re-sign in about 90 % of the time. You can check
all the boxes and have all the settings correct and it will not hold your
email address, password, and the three check you place in the boxes. Oh by
the way, the auto fill will not help the process of retyping the entry. If
anyone know of a fix post it here. I have about 100 sheets of fixes I have
seen over thelast 2 year and non work.

"TheGregDude" wrote:

> In Windows Live Messenger 8.5 I enter my E-mail address, Password, and then I
> check the boxes next to Remember me, Remember my Password, and Sign me in
> automatically. Next, I click Sign in and it signs me in, but this
> information is not remembered if I restart my computer. How do I fix this,
> so it will remember my sign in information if I restart my computer. I tried
> the uninstall reinstall solution, but it did't fix the problem.
 

My Computer

T

TheGregDude

#7
Thanks for the information Bern. It sure would be nice if this was fixed!
Maybe it will be fixed when they come out with Windows Live Messenger 9.0,
but sounds like it is a problem with my Windows XP version. What doesn't
make sense is that my version hasn't changed, and it was working before, so
what has changed to make it stop working? My guess is there is something
wrong with the Sign-in Assistant. I might try and uninstall this and see
what happens. If it works, I will report back.

"Bern" wrote:

> I have had this problem for at least 2 years. I have three computers with XP
> Pro SP2 on then and only one has this problem. It is the older copy of XP
> that has the problem. My daughter has the same problem with Messenger
> signing in on her copy of XP that was purchesed about the same time. I have
> talked and conversed by email with Messenger techs a number of times, and
> thay don't have a clue. Here is what I think the problem is. The time clock
> taskbar has problems. For some reason there is a glitch in this taskbar
> area. Microsoft knows about it, but never did a hotfix to correct it. I
> have tried everything I know without any sucess. I am afraid if you have the
> problem just be ready to re-sign in about 90 % of the time. You can check
> all the boxes and have all the settings correct and it will not hold your
> email address, password, and the three check you place in the boxes. Oh by
> the way, the auto fill will not help the process of retyping the entry. If
> anyone know of a fix post it here. I have about 100 sheets of fixes I have
> seen over thelast 2 year and non work.
>
> "TheGregDude" wrote:
>

> > In Windows Live Messenger 8.5 I enter my E-mail address, Password, and then I
> > check the boxes next to Remember me, Remember my Password, and Sign me in
> > automatically. Next, I click Sign in and it signs me in, but this
> > information is not remembered if I restart my computer. How do I fix this,
> > so it will remember my sign in information if I restart my computer. I tried
> > the uninstall reinstall solution, but it did't fix the problem.
 

My Computer

Messages
2
#8
I was able to solve this issue on a customer's computer that was running XP. It's reasonable to assume the same fix will apply to Vista versions. The problem indeed appears to be in the registry in the HKU. This part of the registry is different for each Windows profile (the name you log in with). Therefore, create a new profile (control panel --> User Accounts) and then test it out in this profile. If all is good, you can copy over things like desktop, favorites, Documents and Email from the old profile in C:\Documents and settings (XP) or C:\Users (Vista) to get your data to this new profile. Once you are satisfied you have everything simply delete the old account.

Good luck, Mark
PCTuneUpPros.com
Remote Computer Repair
 

My Computer

T

TheGregDude

#9
That worked: thank you for solving my problem!

"PCTuneUpPros.com" wrote:

>
> I was able to solve this issue on a customer's computer that was running
> XP. It's reasonable to assume the same fix will apply to Vista
> versions. The problem indeed appears to be in the registry in the HKU.
> This part of the registry is different for each Windows profile (the
> name you log in with). Therefore, create a new profile (control panel
> --> User Accounts) and then test it out in this profile. If all is
> good, you can copy over things like desktop, favorites, Documents and
> Email from the old profile in C:\Documents and settings (XP) or C:\Users
> (Vista) to get your data to this new profile. Once you are satisfied
> you have everything simply delete the old account.
>
> Good luck, Mark
> PCTuneUpPros.com
> Remote Computer Repair
>
>
> --
> PCTuneUpPros.com
>
 

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moonbase7

New Member
Messages
4
#11
hi there.. i recently encountered this same problem I followed your advice PCTunePros, of creating a new profile and copying those files to the current user profile. Im using xp so your advice totally is suited for me by the way. I did exactly what you said and copied the local settings-application data-windows live contacts and msn messenger folders but i still get the same problem. Do you mind telling me the exact folders that i'm supposed to copy to my current user profile? really really appreciate the help thanks very much
 

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Messages
2
#13
I also have the same experience with TheGregDude. For many months I had tried downloading, installed and uninstalled the application such as below and none of them works.

wlsetup-all.exe, wlsetup-web.exe, wlsetup-custom.exe, install_messenger.exe and MSN-Messenger-7.0-Beta.exe.

Thanks for helping PCTuneUpPros.com. You're the man !! :geek:

Glad to have been able to help :)
 

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Messages
2
#14
I was able to solve this issue on a customer's computer that was running XP. It's reasonable to assume the same fix will apply to Vista versions. The problem indeed appears to be in the registry in the HKU. This part of the registry is different for each Windows profile (the name you log in with). Therefore, create a new profile (control panel --> User Accounts) and then test it out in this profile. If all is good, you can copy over things like desktop, favorites, Documents and Email from the old profile in C:\Documents and settings (XP) or C:\Users (Vista) to get your data to this new profile. Once you are satisfied you have everything simply delete the old account.

Good luck, Mark
PCTuneUpPros.com
Remote Computer Repair

HELLO PCTuneUpPros.com,

I have create another User Account Profile and the Live Messenger does Remember Me and Password. One question is that I don't know how to make the Second User Account with all the same files as in the 1st User Account. Please help.

Thank you.
15 April 2009
 

My Computer

Messages
3
#15
My question is, can this be done with an administrator/owner account? I have recently started having the same problem. I know WLM works right on one of the limited accounts I have on here, but it doesn't seem to work on the owner account. And if I can do this, how hard would it be to reset or copy my original account over to a new one?
 

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Nicolae

New Member
Messages
2
#16
There is a better solution, posted on microsoft.public.windows.life.messenger

Open the registry (Start Run regedit)
Browse for
HKEY_CURRENT_USER/Software/Microsoft/Windows/CurrentVersion/Explorer/User
Shell Folders
There is a key called AppData.
Double click the AppData Key. Change the Value data
From %APPDATA%.
To %USERPROFILE%\Application Data

Regards,
Nicolae
 

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Jpesker

New Member
Messages
2
#17
This is my MSN Live Messenger's activity:

1) would signin automatically
2) stopped signing in automatically
3) magically starting working just this month, and would sign automatically again
4) used Uniblue SpeedUpMyPC and RegistryBooster, and now its not working again
5) Thanks Nicolae, it worked editing the registry, much better than a previous poster describing the tedious way of making a new user account; because if you create a new User account, you will have to register every application you have ever paid for and dig up those password credentials. This is very time consuming.

PS. I still haven't done this for the my Start Programs listed under the Start Menu who will not Open when i right-click on them. I did manager to get Explore to work for these Program folders to open, so I think am satisfied? :zip:

-Jonathan on XP SP3
 
Last edited:

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Nicolae

New Member
Messages
2
#18
Hi Jonathan,

I provided details about repairing the registry in the previous post. If you or a friend with knowledge about registry would find that the problem is in the registry, it would save you big time instead of creating a new user account.
Editing the registry (in case it has problems), it only takes max 5 minutes.
It fixed my signin problem.

Regards,
Nicolae
 

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Maado

New Member
Messages
1
#20
Thx for Great help i have to same problem now fixed ;)

I was able to solve this issue on a customer's computer that was running XP. It's reasonable to assume the same fix will apply to Vista versions. The problem indeed appears to be in the registry in the HKU. This part of the registry is different for each Windows profile (the name you log in with). Therefore, create a new profile (control panel --> User Accounts) and then test it out in this profile. If all is good, you can copy over things like desktop, favorites, Documents and Email from the old profile in C:\Documents and settings (XP) or C:\Users (Vista) to get your data to this new profile. Once you are satisfied you have everything simply delete the old account.

Good luck, Mark
PCTuneUpPros.com
Remote Computer Repair
 

My Computer

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