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Live Messenger Logging me out

J

jenny.stockbridge

#1
Hi

My cousin has Windows Live Messenger and when I am talking to her she
will appear to stop responding. What is actually happening is that
she is not receiving my messages and has to log out and abck in
again.


This has been happening for ages and she has tried to uninstall and
reinstall.


Sometime I get a message back saying the message cannot be delivered,
but she still shows as being online


Help please!
Jenny
 

My Computer

J

Jonathan Kay [MVP]

#2
Greetings Jenny,

This could be anything like a wireless connection cutting out, a faulty router requiring new
firmware, a corporate/work environment with a restrictive connection policy, and so on.

If she is in the home environment and is using a router, the firmware update for her router
may be helpful. You can find such things on the router manufacturers website.

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger
MSN Messenger/Windows Messenger
MessengerGeek Blog: http://www.messengergeek.com
Messenger Resources: http://messenger.jonathankay.com
(c) 2008 Jonathan Kay - If redistributing, you must include this signature or citation
--




<jenny.stockbridge@xxxxxx> wrote in message
news:01f02872-f691-4837-860d-45adc84e995c@xxxxxx

> Hi
>
> My cousin has Windows Live Messenger and when I am talking to her she
> will appear to stop responding. What is actually happening is that
> she is not receiving my messages and has to log out and abck in
> again.
>
>
> This has been happening for ages and she has tried to uninstall and
> reinstall.
>
>
> Sometime I get a message back saying the message cannot be delivered,
> but she still shows as being online
>
>
> Help please!
> Jenny
 

My Computer

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